I was looking into getting a commercial level bench and had considered the rep 500. 2.0. Then I stumbled across what looked like the same bench but by extreme Fitness. It was a fraction of the price... See more
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Review summary
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Company details
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Extreme Fitness provides high quality fitness equipment for commercial and home gyms. We also provide a wide range of athlete gear.
Contact info
Unit B Bankwell Business Park, HD3 4LY, Huddersfield, United Kingdom
- info@extremefitness.co.uk
- extremefitness.co.uk
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Never showed up
Never showed up, had to chase for answers and then told the spec I order they don't do (yet still advertised).
Then asked for a refund and still had to chase.
"Paul" (the Customer service guy) doesn't care. Just comes up with excuses.
***Edit following the reply below
No email was sent which was admitted to by Paul and only one attempt to call was made, from withheld number(multiple hours after stated) and no message with number to call back. No second call was attempted. Hence why I had to email again 24 hours later.
Item is still being advertised as available and for sale but it clearly wasn't.
The fact they are trying to justify their lies, shows why you shouldn't use this company at all!

Reply from Extreme Fitness
Terrible service
Terrible service
No replacement for two dodgy slam balls
Both cost over £100 - no reply
Issue never been resolved
Issue never been resolved, promises on getting the missing parts. Assembling instructions are very poor. Luckily I only ordered one cable machine as I was planning to buy 2 of them. Not recommending this company at all. Very disappointed.
I was waiting for my belt longer than…
I was waiting for my belt longer than expected. Long story short like always deliver guy deliver to wrong adress. But Paul was amazing with helping me out and resending me new belt.
I been using my friend belt form Extreme Fitness and I know will give me new PBs at my next comp
Exceptional customer service
Paul made ordering and delivery very easy. Great cable machine and great price. Delivery driver was keen to help and carried it in for me. I tried another company before I found extreme and they only cared about the money but Paul clearly wanted to get me what I needed in my budget I will continue to buy from them. Don't think you will get better customer service anywhere else
Absolutely fantastic company
Absolutely fantastic company, prices are great, equipment is brilliant and the customer service is outstanding, could not ask for more. I will certainly be ordering a lot more from this place.
return
Ordered a product that is sadly not quite fit for my use due to it's design, so we worked out a return.
Good company
Ordered a bench and half rack of this company, however, the bench came with a slight fault. The company were very quick to reply to my email and sent a replacement part immediately. The rack is very sturdy and of good quality. Would use again.
Bought all my equipment from EF
Bought all my equipment from EF. Great service and team. Happy to recommend any day :-)
misleading website, poor customer service and now being ignored
the online page for some barbells was very misleading, made it appear that you were buying a set of bars at different weights when in fact you were just buying one. Didnt give you the option to select what weight you want, so they just sent a 20kg bar which wasnt what I wanted. After a few emails the agreed to take it back and as a 'way of saying thanks they wouldnt charge for the return'. We organised a date to have the bar picked up and no one arrived, Ive since sent 3 emails asking for the bar to be picked up and for my refund and had no response. Poor customer service and misleading website
Great pierce of equipment
Great pierce of equipment. The instructions could have been a little better but great bit of kit.
Was a nice quick checkout and only took 3 days to turn up.
Excellent products and speedy delivery
Good service.
There is nothing I can offer in the negative. There was an issue with a price listed online. I contacted EF and they replied first thing in the morning and sorted the issue. I placed and order and it arrived quicker than the estimated delivery. Well packaged, good condition. Good experience.
CAMBERED NEUTRAL MULTI GRIP BAR
It came really quickly... Left at my front door...
The bar is excellent. One minor gripe there is no mention of weight on the bar ends.
Amazing service
Excellent service
Difficult to fault. Great prices and decent kit. Delivery was very quick and customer service was excellent. The squat rack I ordered had a faulty pin, which was replaced immediately with no hassle. This is the second time I've bought from Extreme and I will gladly use again.
Excellent
Fantastic product, great customer service, speedy delivery and installation.
Excellent product and service I fully…
Excellent product and service I fully recommend Extreme fitness
Issue resolution in progress.
Sent used item. Reply to my concern found in my junk mail. Photo sent of used item. Hopefully matter will be resolved in due course.
Dumbbell set package…
Placed the ordered and in a matter of days. Ordered was delivered. Equipment and service excellent
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