What a fantastic experience from start to finish. I made contact with the company to purchase a coffee machine for my new pottery studio. I explained that i wanted an easy to use machine and was provi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a lovely company to work with! Having 3 coffee machines and a water machine was always going to be complicated! But we got there in the end and everyone absolutely loving the drinks! All the... See more
Company replied
We just ordered our new coffee machine from Exquisite. Christian was really helpful at advising which machine we needed and service was extremely quick. We were even able to "try before you buy", whic... See more
Company replied
Christian and his team are highly professional and super helpful. We were offered a free trial of a coffee machine to see how if it was the right machine for us. The set up of our machine was quick an... See more
Company replied
Company details
- Coffee Machine Supplier
- Coffee Vending Machine
- Coffee Wholesaler
- Hot Water System Supplier
- Tea Wholesaler
- Vending Machine Supplier
Written by the company
Exquisite Refreshments is a specialist provider of high-quality commercial coffee machines, vending solutions, water dispensers and refreshment services across the the South-West including Cornwall, Devon, Somerset, Dorset & Bristol. We work with businesses of all sizes — from schools and offices to hospitality venues and healthcare settings — delivering tailored refreshment solutions that combine reliability, performance, and exceptional taste. We offer customers the chance to try our machines out on a free, no-obligation trial basis to see first-hand the quality of product and amazing service before deciding if you want to proceed. Our focus is simple: outstanding service, transparent pricing, and long-term partnerships. From initial consultation and installation to ongoing support and maintenance, our experienced team ensures every customer receives a seamless, hassle-free experience. We pride ourselves on: Supplying premium bean-to-cup coffee machines and vending equipment Providing flexible leasing and purchase options Offering responsive customer support and response times Delivering high-quality ingredients and consumables Building lasting relationships based on trust and reliability At Exquisite Refreshments, we understand that great coffee and dependable service matter. Our mission is to keep your team, customers, and visitors refreshed with solutions you can rely on.
Contact info
Unit 1, Langage South Road, PL7 5FL, Plymouth, United Kingdom
- 01752 922423
- hello@exquisiterefreshments.com
- exquisiterefreshments.com
4.7
Excellent
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Coffee and water machine in our repair garage is a real hit!
What a lovely company to work with! Having 3 coffee machines and a water machine was always going to be complicated! But we got there in the end and everyone absolutely loving the drinks!
All the staff are very friendly and give a real personal vibe.
Freya is the most helpful person I know! She is always cheerful and can never do enough to help you.
Would highly recommend! Well done to you all; and thank you for your service.
18 June 2026
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic 5-star review, Mel! 🌟
We’re delighted to hear that the coffee machines and water machine have been such a hit at H&M Motors and that everyone is enjoying the drinks. Whilst installing multiple machines can sometimes present a few challenges, we’re so pleased we were able to get everything set up exactly as needed.
Your kind words about our team mean a great deal to us, and we’ll be sure to pass on your lovely feedback to Freya. She’ll be absolutely thrilled to hear it! Freya is a real asset to our business, and it’s wonderful to know that her cheerful attitude and commitment to helping our customers have made such a positive impression.
Thank you for your recommendation and for choosing Exquisite Refreshments. We truly value your support and look forward to continuing to work with you and the team at H&M Motors for many years to come. ☕💧✨
Best regards,
The Exquisite Refreshments Team
What a fantastic company!
What a fantastic experience from start to finish. I made contact with the company to purchase a coffee machine for my new pottery studio. I explained that i wanted an easy to use machine and was provided with friendly, expert advice. The machine was quickly installed, instructions on how to use provided and i have to say Wow….the coffee and hot chocolate is delicious! Thank you so much for making this process so easy!
17 June 2026
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your wonderful 5-star review, Jo! 🌟
We’re absolutely delighted to hear that your experience from start to finish was such a positive one. It’s great to know that the advice you received helped you find an easy-to-use machine for your pottery studio, and that the installation process was smooth and straightforward.
Most importantly, we’re thrilled that you’re enjoying the coffee and hot chocolate — that “wow” moment is exactly what we aim for! ☕🍫
Thank you again for choosing Exquisite Refreshments, and we truly appreciate your kind words and recommendation. We look forward to continuing to support you!
Best wishes,
The Exquisite Refreshments Team
Friendly helpful staff that go above…
Friendly helpful staff that go above and beyond. would highly recomend!
21 May 2026
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your lovely review, Paige! 🌟
We’re thrilled to hear that you had such a positive experience. Going above and beyond for our customers is exactly what we strive for, so your kind words really mean a lot to us.
We truly appreciate your recommendation and look forward to continuing to support Superior Render Supplies Limited with great coffee and service! ☕✨
Best regards,
The Exquisite Refreshments Team
Great advice and recommendations to…
Great advice and recommendations to provide the perfect coffee machine for my pub. Would highly recommend. Thank you
5 May 2026
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic 5-star review, Simon!
We’re really pleased to hear that you found our advice and recommendations helpful in choosing the perfect coffee machine for the Ferry Boat Inn. Making sure each customer has the right setup for their business is something we take great pride in.
We truly appreciate your recommendation and look forward to continuing to support you with great coffee and service. Thanks again for choosing Exquisite Refreshments! ☕🍻✨
Best regards,
The Exquisite Refreshments Team
Highly Recommend
Super quick response to my initial enquiry. Extremely responsive to all further questions. Install was very quick and easy. Fantastic customer service!
10 November 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic 5-star review! We're really pleased to hear that you found our response time, communication and installation process so smooth and straightforward. Providing quick, reliable and friendly service is exactly what we aim for, so your feedback means a lot to the whole team.
If you ever need anything at all, we're only a call away. Thanks again for choosing Exquisite Refreshments! 🌟☕
Great company
Really easy company to deal with and the coffee gets many comments from really great taste. Staff and clients are all delighted.
10 November 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your wonderful review Geoff! We’re delighted to hear that you’ve found us easy to work with and that the coffee is getting so many great comments — that’s exactly what we love to hear. Knowing that both your team and your clients are enjoying it truly means a lot to us.
If there’s ever anything more we can do to support you, we’re always here and happy to help. Thanks again for choosing Exquisite Refreshments! ☕🌟
Great service
Friendly, efficient and helpful guys installed my coffee machine, can highly reccomend them
22 October 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your kind 5-star review! 🌟
We’re delighted to hear that you were pleased with the installation and service from our team. Providing a friendly, efficient, and professional experience is exactly what we aim for, so your feedback means a lot.
We hope you’re enjoying your new coffee machine, and we really appreciate your recommendation!
Best wishes,
The Exquisite Refreshments Team ☕✨
Best office coffee provider by a mile
I can't recommend Exquisite Refreshments for office coffee highly enough! These guys put the big brands to shame (most will insist on agreeing terms before a demo!) and literally went the extra mile for us. Within days of making an enquiry we were provided with a fantastic demo machine (to keep!) fully stoked with coffee and extras. When it came time to select and install the final machine, the team was extremely attentive, communication was excellent and the installation team are really first rate. Special shoutout to Steve for his professionalism and dedication to his craft. He refused to leave until he had calibrated the machine to perfection, providing us with a truly excellent coffee experience. We will definitely be using Exquisite for all our office coffee needs as the business expands.
25 September 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your incredible review Adam — it truly means a lot to the whole team here at Exquisite Refreshments! We're thrilled that your experience stood out and that our service exceeded expectations, especially compared to the big brands.
We believe every customer deserves a tailored, hands-on approach, so it’s fantastic to hear that the demo process, communication, and installation all hit the mark for you. A special thank you for recognising Steve — his dedication to getting things just right is something we’re really proud of, and he’ll be delighted to hear your kind words.
We're so pleased to be supporting Aico’s coffee needs and are excited to continue delivering the same level of care and quality as your business grows. Thanks again for choosing us!
– The Exquisite Refreshments Team ☕💙
Don't hesitate a great company
We have recently purchased a coffee machine from Exquisite. If you are thinking of using them please don't hesitate, what a great company they are, nothing is too much trouble and their coffee is also great. We are very happy customers! 5 star service
1 July 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your amazing 5-star review! We’re absolutely thrilled to hear how happy you are with your new coffee machine and our service. At Exquisite Refreshments, nothing is ever too much trouble for our customers, so it’s wonderful to know this has been your experience.
We’re delighted that you’re enjoying the coffee too—it’s always great to see our machines making a real difference day to day. Your kind words and recommendation mean so much to us, and we look forward to continuing to support Sue Hill Dance with great coffee and service.
Best regards,
The Exquisite Refreshments Team ☕✨
Excellent customer service
The customer service from the Exquisite Refreshments team was 10/10. They are very professional and helpful. Thanks again.
12 September 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your 5-star review Fay! We’re delighted to hear that you’re happy with both our service and our products. Providing excellent customer care alongside high-quality refreshments is at the heart of what we do, and it’s fantastic to know this has been your experience.
It’s a real pleasure working with Bridgwater Arts Centre, and we look forward to continuing to support you with great coffee and service!
Best regards,
The Exquisite Refreshments Team ☕✨
We just ordered our new coffee machine…
We just ordered our new coffee machine from Exquisite. Christian was really helpful at advising which machine we needed and service was extremely quick. We were even able to "try before you buy", which is fantastic and not available from other suppliers I looked at. Thank you!
10 September 2025
Unprompted review
Reply from Exquisite Refreshments
Hi Sarah. Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that you’re happy with your new coffee machine and that your experience with us was smooth from start to finish. It was a pleasure helping you find the right solution, and we're especially glad the "try before you buy" option gave you the confidence to go ahead. We know how rare that kind of flexibility is, so it’s great to see it made a difference.
If you ever need anything else or have any questions, we're always here to help.
Enjoy the coffee – and thanks again for choosing Exquisite!
Great communication
Great communication, fast friendly service, easy to understand and use the coffee machine.
10 July 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for the kind words! We’re really pleased to hear that you found our communication clear and the service fast and friendly. It’s great to know the coffee machine is working well and easy to use—we always aim to make things as straightforward and seamless as possible.
Warm regards,
The Exquisite Refreshments Team
Amazing company
Amazing company. Nothing is too much trouble. Any thing you need they are at the end of a phone or at your premises. Highly recommend. Excellent customer service from all members of staff:
25 June 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you’ve had such a positive experience with our team. Providing fast, friendly, and reliable support is what we strive for every day, so it’s fantastic to know that’s exactly what you’ve received.
It’s been a real pleasure working with Union Place Café, and we truly appreciate your recommendation. We look forward to continuing to support you and keeping the coffee flowing!
Best regards,
The Exquisite Refreshments Team ☕✨
The service has been second to none…
The service has been second to none since working with Exquisite Refreshments. Christian is an absolute pleasure to deal with. I can see us being a cusomer for a long term.
12 February 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you for your amazing review! We’re absolutely delighted to hear that you’ve had such a positive experience with our service. We take great pride in delivering the very best for our customers, so your kind words mean a lot.
We truly appreciate your support and look forward to continuing our partnership for many years to come. If there’s ever anything you need, we’re always here to help!
Best regards,
The Exquisite Refreshments Team
Great speedy service
Great speedy service, the machine is very user friendly, and you have converted me to a coffee drinker, which I wasn't before.
3 February 2025
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic review! We’re delighted to hear that you’re enjoying both our service and your new coffee machine. Converting a non-coffee drinker is the ultimate compliment! ☕️😊
It’s great to know that you’ve found the machine easy to use and that our team could provide the fast and efficient service we pride ourselves on. We look forward to keeping you well-stocked with great coffee!
Best regards,
The Exquisite Refreshments Team
Excellent customer service
Christian and his team are highly professional and super helpful. We were offered a free trial of a coffee machine to see how if it was the right machine for us. The set up of our machine was quick and we were given an in depth tutorial, although it couldn't have been easier to use. All of our staff love the machine and especially to coffee! We can highly recommend Exquisite.
4 November 2024
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic 5-star review BeckyS! We are thrilled to hear that you had such a positive experience with us. The team take great pride in providing professional and helpful service, and it's wonderful to know that the free trial and setup process was beneficial.
Your recommendation means the world to us!
Best regards,
The Exquisite Refreshments Team
Great service and goods!
We're really pleased with the service and goods! Christian and his team are friendly and reliable. The coffee is delicious and it is a great addition when we have customers, contractors and employees in the office. Here at Watertight Roofing, we would recommend Exquisite Refreshments to anyone who is looking to purchase a coffee machine, we couldn't be happier.
17 September 2024
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you're happy with both our service and the coffee we provide. We take great pride in ensuring a friendly and reliable experience for all our customers, so it's wonderful to know that this has made a positive impact at Watertight Roofing. We're especially pleased that your employees, customers, and contractors are enjoying the coffee—it’s always rewarding to hear that we’re helping to enhance your workplace environment.
Your recommendation means a lot to us, and we look forward to continuing to serve you. Thanks again for choosing Exquisite Refreshments!
Best regards,
The Exquisite Refreshments Team
Great Experience with Exquisite Refreshments
Christian and Andrew couldn't be nicer or more hardworking. They really care about their customers and providing a high quality service. It's been a pleasure to work with them and I would definitely recommend them and their business to anyone.
26 July 2024
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your wonderful 5-star review Anna! We are delighted to hear that you have had such a positive experience. Our dedication to providing high-quality service and genuinely caring for our customers is at the heart of what we do at Exquisite Refreshments. Your kind words and recommendation mean a lot to us. Thank you for your support!
Best regards,
The Exquisite Refreshments Team
Excellent
Christian and his team have been so attentive, efficient and the drinks are lovely. You can see the importance of sustainability to the company, from the electric delivery vans to the compostable cups. We are very impressed and would recommend to any businesses looking to offer high quality refreshments. Thank you Christian and Steve.
8 July 2024
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you have had such a positive experience with our team and our products. The entire team at Exquisite Refreshments are dedicated to providing attentive and efficient service, and it’s wonderful to know that our efforts have made a difference for you.
We are especially pleased that you appreciate our commitment to sustainability. From our electric delivery vans to our compostable cups, we strive to make eco-friendly choices that benefit both our customers and the environment.
Your recommendation means a lot to us, and we are delighted to be your choice for high-quality refreshments. Thank you again for your kind words and support. We look forward to continuing to serve you!
Best regards,
The Exquisite Refreshments Team
Reliable and Efficient - Highly Recommended
We recently had the pleasure of working with Exquisite Refreshments when they installed a coffee machine at our family business.
The entire experience was outstanding, from the initial consultation to the installation.
Very professional, reliable and friendly.
The coffee quality exceeded our expectations, it did contribute to a positive atmosphere and a good vibe, and our customers couldn't be any happier.
Thank you Exquisite for enhancing our family business and for making it even better.
25 June 2024
Unprompted review
Reply from Exquisite Refreshments
Thank you so much for your kind words and glowing review! We are thrilled to hear that you had an outstanding experience with Exquisite Refreshments. It was truly our pleasure to work with your family business, and we're delighted that our coffee machine and service have made a positive impact. Your satisfaction and the happiness of your customers mean the world to us. Thank you for choosing Exquisite Refreshments, and we look forward to continuing to support and enhance your business in the future.
Warm regards,
The Exquisite Refreshments Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.