Express Oil Change & Tire Engineers - Concord - Concord Mills Reviews 1

TrustScore 3.5 out of 5

3.7

2890 Derita Rd, 28027 Concord, NC, US


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Company details

  1. Oil Change Service
  2. Auto Air Conditioning Service
  3. Auto Repair Shop
  4. Brake Shop
  5. Car Inspection Station
  6. Tire Shop

Written by the company

Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in your city today!

A True One-Stop Auto Shop

Written by the company

🤝Integrity, ⭐️Quality, 😊Friendliness
At each of our 300+ locations nationwide (and growing!), and since our first store opened in 1979 in Birmingham, AL, one thing has never changed – our promise and commitment to our customer – to provide the highest quality products and services, quickly and conveniently, in a superior environment by a friendly, professional staff.
Signature 10 Minute Oil Change
During our signature 10 minute oil change, our certified technicians will also perform a complimentary 20-point vehicle inspection to ensure your safety once you're back the road - and you get to stay in your vehicle!
ASE-Certified Mechanics
At all of our locations, high-quality car care is a top priority. That’s why we employ ASE-certified technicians, trained to provide total car care using premium parts and state-of-the-art equipment!
Comprehensive Tire Protection Plan
Our Tire Protection Plan covers your tires against road hazard damage, and includes: Free Road Hazard Replacement, Flat Tire Changing Assistance, and Free Flat Repairs.
Special Financing
Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Express Card!
Tuesday is Ladies Day
Ladies receive $5 off any oil change, and 10% off any mechanical service (excluding tires), every Tuesday at all of our locations!

60-Day Tire Guarantee

Not 100% satisfied? We'll replace them!

Not 100% satisfied? We'll replace them!
MICHELIN® passenger or light truck tires are backed by the MICHELIN® Promise Plan™. If you’re not 100% satisfied, bring the tires and original receipt back to the place of purchase within 60 days for a new set of tires!

Contact info

  • 2890 Derita Rd, 28027, Concord, NC, United States

  • 7045488115

3.7

Average

TrustScore 3.5 out of 5

1 review

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No history of asking for reviews

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Replied to 67% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’ve been coming to Express Oil Change…

I’ve been coming to Express Oil Change in Concord on Derita Road for over 3 years now, and one thing that has never changed is the AMAZING customer service. No matter who’s working, the experience is always consistent, professional, and welcoming. That kind of consistency is hard to find these days!

Brenton is truly one of the friendliest people you’ll ever meet. From the moment you walk in, he makes you feel comfortable and at home. He keeps everyone laughing while they wait and somehow turns getting an oil change into a genuinely enjoyable experience. His personality alone deserves 5 stars!

Aylee is incredibly knowledgeable, sweet, and professional. She actually does my oil changes, and I always leave feeling confident that my car was taken care of properly. She explains things clearly and never makes you feel rushed or overlooked.

And Parker I honestly don’t know how he’s not already the manager! As the assistant manager, he goes above and beyond every single time. He’s patient, kind, and takes the time to explain unexpected car issues without making you feel overwhelmed, pressured, or clueless. That level of care means everything, especially when dealing with car maintenance.

This team is the reason I keep coming back year after year. They’ve built trust, and that’s priceless. If you’re looking for honest service, great energy, and people who genuinely care about their customers, this is the place to go!

27 May 2026
Unprompted review

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