Express Oil Change & Tire Engineers - Allen - Allen Texas Reviews 

5
TrustScore 4 out of 5

4.1

180 S Watters Rd, 75013 Allen, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Last evening, just 30 minutes before closing, I took my Odyssey for oil change. The Manager Mathew had to put 10 minutes of effort to remove the worn-out plug and didn't charge for the replacem... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I am very happy with the service I received at the Allen location on Watters Road. I brought in my 2015 Chevy Traverse because it was shaking badly whenever I applied the brakes. Rick... See more

Rated 5 out of 5 stars

Your store manager, Matthew McDade, is by far the best person I have ever dealt with on any issue involving my truck. I live on the other side of town and will continue to drive to his store in order... See more

Rated 5 out of 5 stars

Rick Adams helped me today and was super fast, friendly and responsive. Was in and out in no time. Great guy !


Company details

  1. Oil Change Service
  2. Auto Air Conditioning Service
  3. Auto Repair Shop
  4. Brake Shop
  5. Car Inspection Station
  6. Tire Shop

Written by the company

Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in your city today!

A True One-Stop Auto Shop

Written by the company

🤝Integrity, ⭐️Quality, 😊Friendliness
At each of our 300+ locations nationwide (and growing!), and since our first store opened in 1979 in Birmingham, AL, one thing has never changed – our promise and commitment to our customer – to provide the highest quality products and services, quickly and conveniently, in a superior environment by a friendly, professional staff.
Signature 10 Minute Oil Change
During our signature 10 minute oil change, our certified technicians will also perform a complimentary 20-point vehicle inspection to ensure your safety once you're back the road - and you get to stay in your vehicle!
ASE-Certified Mechanics
At all of our locations, high-quality car care is a top priority. That’s why we employ ASE-certified technicians, trained to provide total car care using premium parts and state-of-the-art equipment!
Comprehensive Tire Protection Plan
Our Tire Protection Plan covers your tires against road hazard damage, and includes: Free Road Hazard Replacement, Flat Tire Changing Assistance, and Free Flat Repairs.
Special Financing
Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Express Card!
Tuesday is Ladies Day
Ladies receive $5 off any oil change, and 10% off any mechanical service (excluding tires), every Tuesday at all of our locations!

60-Day Tire Guarantee

Not 100% satisfied? We'll replace them!

Not 100% satisfied? We'll replace them!
MICHELIN® passenger or light truck tires are backed by the MICHELIN® Promise Plan™. If you’re not 100% satisfied, bring the tires and original receipt back to the place of purchase within 60 days for a new set of tires!

Contact info

  • 180 S Watters Rd, 75013, Allen, TX, United States

  • 4697956000

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5)

1,501 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this place


Last evening, just 30 minutes before closing, I took my Odyssey for oil change. The Manager Mathew had to put 10 minutes of effort to remove the worn-out plug and didn't charge for the replacement plug.

Very professional and courteous team. High-quality work and reasonable cost.

A++++ and 5 STARS

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Your store manager Matthew McDade

Your store manager, Matthew McDade, is by far the best person I have ever dealt with on any issue involving my truck. I live on the other side of town and will continue to drive to his store in order to deal with Matt. He is courteous and genuinely cares about his customers and their satisfaction. Unless I move to Mars, I will continue to go out of my way just in order to deal with him and his crew. If there is ever a spot for a promotion, he is your man!!. Just let me know where he relocates so I can drive to his location

20 June 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I am very happy with the service I received at the Allen location on Watters Road.

I brought in my 2015 Chevy Traverse because it was shaking badly whenever I applied the brakes. Rick Adame was extremely helpful in figuring out what was wrong and getting everything set up. Eduardo did an excellent job with the repairs. I never felt pressured in the process at all.

My Traverse has been running incredibly smoothly. We've been driving it for the past few weeks and it's running better than it has in a long time.

I truly appreciate the professionalism, expertise, and great customer service provided by the team at the Allen store. Thank you for taking such good care of us!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10 would recommend

I came in for an oil change, and I believe Romacccz was the one who helped me. He was extremely polite, professional, and very informative. With how busy they were, I was still in and out in about 10 minutes. I’ll definitely be coming back for my next oil change and any other services I need. The prices are very reasonable, and everyone there is friendly and welcoming. Highly recommend! ⭐⭐⭐⭐⭐

11 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look