I use Express Insurance for my business insurance. It's still the most competitive insurance brand I have found for professional indemnity. It's very easy to set up as well. I haven't had to make a... See more
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Review summary
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What people talk about most
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As with any insurance renewals, I did my homework. Did the price increase? Did the coverage decrease as part of shrinkflation? No such concerns with Express. After being with them for more than 10 yea... See more
Easy links to site, helpful saving of prior information, easy navigation and secure payment screen. Great advance notice time frame and extra 2 months insurance for the price of 12 months - overa... See more
I was really impressed with Helena Goranitis, an Account Broker who checked a variation to a policy renewal with the underwriter in under 3 hours! Nice work team. Thanks for your service, it's a r... See more
Company details
Information provided by various external sources
At Express Insurance our aim is simple .... to provide small business operators with a streamlined online process for purchasing their insurance, quickly and easily whilst combining comprehensive cover at a highly competitive price.
Get your Insurance Quote and Buy Online in Minutes
Written by the company
- Quote and Buy Online
- • Get a Quote online in seconds without filling in lengthy forms. • Buy your policy in a few minutes, and receive your insurance Certificate instantly. • Choose to pay by credit card or over 10 months. • Get your Certificate of Insurance instantly upon payment
Contact info
675 Victoria Street, 3067, Abbotsford
- 1300-464-989
- admin@expressinsurance.com.au
- expressinsurance.com.au
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Easy site to navigate site
Easy site to navigate site, with plenty of insurance products, with competitively priced insurance options
26 October 2025
Great customer service, bad payment options.
Great customer service but very poor payment options.
Don't offer BPay and no bank account given on the invoice/quote to deposit to.
Only expensive credit card options given.
I only get this Professional Indemnity insurance because I am legally obliged to, so I always go for the cheapest - as it's worthless anyway. A bit like NSW CTP, not worth the paper it's written on.
23 October 2025
Easy and very quick to renew
Easy and very quick to renew. I got the confirmation email with certificate of insurance within a minute.
22 October 2025
Great customer service
22 October 2025
Have used this insurance many times…
Have used this insurance many times over the last few years very easy to apply and get accepted. Recommend highly
21 October 2025
have always used Express Insurance
have always used Express Insurance, very professional service
20 October 2025
Clear, Easy and Good Customer Service
Easy and clear quote and very good phone service to accommodate payment.
I've use Express Insurance for a number of years with no problems.
17 October 2025
Spoke to Olivia who was very patient…
Spoke to Olivia who was very patient and professional
8 October 2025
easy to navigate.
7 October 2025
Good pricing and easy to deal with
29 September 2025
Simple to complete
Simple to complete, timely reminders sent, good value for a small business
29 September 2025
Express Insurance was easy to deal with…
Express Insurance was easy to deal with both online and in follow up calls when additional support was required for a quote for our new traffic consulting business.
27 September 2025
I was really impressed with fast turnaround
I was really impressed with Helena Goranitis, an
Account Broker who checked a variation to a policy renewal with the underwriter in under 3 hours!
Nice work team. Thanks for your service, it's a rare thing these days.
25 September 2025
Simple and straight forward to obtain…
Simple and straight forward to obtain insurance
24 September 2025
Easy process to make payments
Easy process to make payments. The two month bonus keeps me coming back - thank you.
24 September 2025
New customer on-boarding
Forms, wording, UX, premium, speed of certificates coming through all good. Payment with PayID was not a usual process for me, thought I had made a mistake right at the end for a moment.
23 September 2025
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