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Expresscash Reviews 

2,748
•
TrustScore 5 out of 5

4.8

Alternative Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 1,016 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast and efficient loan approval process, noting that requested financial funds are often safely deposited into personal bank accounts within just a few hours of applying. People also deeply appreciate the extremely helpful customer service team, who communicate clearly, remain polite during stressful financial situations, and answer all inquiries promptly. Some reviewers were not happy with occasional service delays, mentioning that receiving approval decisions or answers took several days, required sending multiple emails and messages, or sometimes resulted in unexpected loan declinations.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as fast, friendly, and reliable.... See more

User experience

Customers had positive experiences with user experience, consistently praising the fast and efficient... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast communication and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as very friendly and helpful.... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used express cash 3x and I'm extremely satisfied with their service. They've accpted my requests with ease considering I could not borrow from a bank.They are eeasy to reach by email and by ph... See more

Company replied

Rated 5 out of 5 stars

Very quick response by email during business hours of course. But the 24/7 online application is extremely helpful when needed. Anyone I’ve emailed with or spoken too has been very respectful, straigh... See more

Company replied

Rated 5 out of 5 stars

Well, I had quite a time trying to get through the IBV process, although it kept saying at the end that my information was successfully submitted to the company ... however , Micheal emailed me back... See more

Rated 5 out of 5 stars

First time getting a loan with express cash and so far it’s been good. From the time of submitting the application I had a response within 2 hours, a phone call to confirm my identity and email,... See more

Company replied

Company details

  1. Alternative Financial Service
  2. Finance Broker
  3. Money Order Service
  4. Private Sector Bank

Written by the company

Expresscash est une entreprise fièrement canadienne qui soutient les Canadiens depuis plusieurs années avec des solutions de prêts simples, rapides et accessibles. Nous offrons des prêts personnels allant de 250 $ à 1 500 $, conçus pour répondre aux besoins urgents de nos clients, qu’il s’agisse d’imprévus ou d’un coup de pouce temporaire. Ce qui nous distingue avant tout, c’est notre service à la clientèle impeccable. Chez Expresscash, chaque client est traité avec respect, empathie et transparence. Notre équipe dévouée prend le temps d’écouter et d’accompagner chaque personne à chaque étape du processus, en offrant des conseils personnalisés pour s’assurer que nos solutions répondent réellement à leurs besoins. Nous croyons fermement en l’entraide et en la proximité avec notre communauté. Notre mission est de rendre le crédit accessible de manière responsable, en offrant un service humain où la relation de confiance est au cœur de nos priorités. Avec Expresscash, vous choisissez une entreprise solide, transparente et profondément engagée envers la réussite financière des Canadiens. Faites confiance à une équipe qui place vos intérêts en premier, et découvrez une expérience client sans pareil dans le domaine du prêt personnel.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(2,748)

1,487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

bunch of studs

bunch of studs, quick, easy, painless! keep up the great work

9 July 2026
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Reply from Expresscash

We truly appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Amazing team

Amazing team. Had trouble getting my e-transfer but in the end they got it all fixed for him.

7 July 2026
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Reply from Expresscash

We truly appreciate you sharing your experience with us.

Rated 1 out of 5 stars

They are overly intrusive

24 March 2026
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Reply from Expresscash

Hi Jose,

In reviewing your file, I noticed that your account is currently in collections and that you have been contacted regarding this status.

We would like to help you resolve this matter. If you take the time to settle your account now, we can ensure your file is updated accordingly.

Please let us know how you would like to proceed.

Best regards,

Express Cash

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