I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... See more
Company replied
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See what reviewers are saying
exporta a good company I have used them before , helpful when using help chat when wasn't sure how to use the pay system. the - help chat is good especially people with hearing difficulty and can... See more
Company replied
Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more
Company replied
Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume. Would recommend and have done s... See more
Company details
Written by the company
At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.
Next Day Delivery
On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items.
Delivery is from £15 for Mainland UK.
Contact info
Anchorpoint House, Clashburn Close, KY13 8GD, Kinross, United Kingdom
- 08002944394
- sales@exportaglobal.co.uk
- exportaglobal.co.uk
4.7
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy to use website
Easy to use website, very pleasent and efficient staff and super quick and reliable delivery what more could I want.
23 March 2023
Reply from Exporta
Thank you for your kind comments and fantastic 5-star review. We pride ourselves on service so it's great to hear your expectations were met.
Next day delivery took 5 days to…
Next day delivery took 5 days to arrive. Exporta just kept saying there was nothing they could do because it was with the courier. Customer service rep sided with courrier (fedex) and refused to even contact FedEx because "it would take him hours and he wouldn't get anywhere", so basically couldn't be arsed.
Shop elsewhere.
Edit following exporta reply: the attempted deliveries on the tracking data are false, and you know this because we discussed it each day when I called to try and get you tale some action against FedEx. I was at the address all day on both days and we have security cameras which prove no delivery was attempted. The FedEx driver was lying and tried to pull this trick because this stop was not on his normal route, and you well know this but refused to take any meaningful action at the time.
Thanks for refunding the carriage charge, but it shouldn't take me leaving a bad review for you to do that, considering I asked for a carriage refund when I called you after the 4th day.
To top it off, when the parcel was finally delivered, 5 days late, your customer service rep actually said "all's well that ends well"! So exporta clearly see that transaction as a success!
I really suggest you look into using alternative couriers.
14 March 2023
Reply from Exporta
Hi Paul. I'm sorry to hear about your experience with this order. As we offer next working day delivery we couldn't deliver to you on Sunday 12th, the day after you ordered.
We've refunded the carriage on this order for you and that should be back on your card within 2-3 days. If you'd like to give our service another chance, get in touch with us on marketing@exportaglobal.co.uk and we'll sort out a discount on your next purchase.
Apologies again, the Exporta team.
Great company , great service.
Brilliant service from start to finish. Storage Products ordered were of good quality and delivered efficiently. Customer services team were very helpful with my queries. Would not hesitate to recommend and to order from this company again.
2 March 2023
Reply from Exporta
Thank you for the fantastic 5-star review. We're delighted the products and service met your expectations.
Reply from Exporta
Thank you for your kind 5-star review, we look forward to working with you in the future.
I would buy everything from here if they sold it
Great Pallet Collar kits and very quick delivery. if eporta also had pallet wrap, foam and cardboard packing i would like to buy that from here as well so its all in one place.
2 March 2023
Unprompted review
Reply from Exporta
Thank you for your fantastic 5-star review. Your feedback is great and I'll pass your comments on to our product team.
Delivered faster than I expected
Delivered faster than I expected, products were well priced and great quality. Recommended and I will shop again.
21 February 2023
Reply from Exporta
Thank you for the kind 5-star review. Our service and product quality is something we pride ourselves on so we're delighted to hear about your experience with us.
Quick service
16 February 2023
Reply from Exporta
Thank you for your kind 5-star review. We look forward to working with you again.
Reply from Exporta
Thank you for the fantastic 5-star review. We're glad the email updates were of use to you and the service met your expectations.
Above and beyond….
Excellent service, speedy delivery but sadly I had mistakenly ordered the wrong item. Made easy contact through Live Chat and although it was not economical to return the item, I was very kindly refunded.
Extremely kind service.
7 February 2023
Unprompted review
Reply from Exporta
Thank you for your fantastic 5-star review. It's great to hear your feedback, I'll pass your comments on to the customer service team.
Excellent service from start to…
Excellent service from start to finish,ordered before 4pm arrived next morning ,items as described,would recommend,ManyThanks :-)
11 January 2023
Reply from Exporta
Thank you for the fantastic five star review. Our next day delivery is something we pride ourselves on so we're delighted it met your expectations. Thank you for the order!
Quick delivery which nowadays is…
Quick delivery which nowadays is becoming more and more rare.
13 December 2022
Reply from Exporta
Thanks or the fantastic 5-star review. We're really pleased the delivery service met your expectations.
Reply from Exporta
Thank you for your kind review. We're delighted you received the friendly and helpful service we pride ourselves on. I'll pass your comments on to the team.
Reply from Exporta
Thanks for your kind 5-star review, we're delighted the service and delivery met your expectations.
Thank you ,,,,,,
27 November 2022
Reply from Exporta
Thank you for your kind 5-star review. Delighted our service met your expectations.
very helpful
very helpful , called immediately with alternative as pallets ordered were not in stock. Delivered first thing next day.
18 November 2022
Reply from Exporta
Thank you for your fantastic 5-star review. We really appreciate your understanding in the product switch. I'll pass your comments to our customer service team.
Relatively easy online purchase…
Relatively easy online purchase experience. Carriage a little expensive but not silly. Good product arrived next day as promised which is what online retail should be. Good all round really.
8 November 2022
Reply from Exporta
Thank you for your kind 5-star review. Delighted the next day delivery service met your expectations.
Very good service and delivered exactly…
Very good service and delivered exactly as said on website
2 November 2022
Reply from Exporta
Thank you for the fantastic five star review. We're delighted the service met your expectations.
Goods were easy to order
Goods were easy to order. Delivery was quick. Product is what we required and good quality.
1 November 2022
Reply from Exporta
Thanks for your kind review Roy
Excellent service
24 October 2022
Unprompted review
Reply from Exporta
Thanks for giving us 5 stars. We pride ourselves on our service so we're delighted you had a good experience.
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