Expo Travel Group Reviews 37

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The service has always been excellent in every way. They make the reservation process really easy, and they always help and assist us with all our needs. I have been working with them for many years,... See more

Rated 4 out of 5 stars

The Motel One Cologne is very well located near the city center and well connected to the Fair area. Rooms are comfortable even if quite small, the breakfast isof high quality and the bar lodge ve... See more

Rated 5 out of 5 stars

Thank you to Expo Travel group for a great cooperation in seeking accomodation for a very high period in Dusseldorf. Efficient staff, good advises, very reactive to all requests. Thank you again to B... See more

Company replied

Rated 4 out of 5 stars

Feedback for Motel Frankfurt: - Location: 4.5 / 5 (next to metro line, near to Indian restaurant :-) ) - Reception Staff: 5 / 5 (very helpful and supportive) -... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Expo Travel Group is a B2B travel agency focusing on selling trade fair accommodation and meeting spaces. We service over 600 international events. Our customers are small, medium and large businesses that either exhibit at, or visit international events in Europe.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

good for stay & excellent service

we've made a great choice, good service and clean.

31 October 2019
Unprompted review
Expo Travel Group logo

Reply from Expo Travel Group

Dear Sufy,

Thank you very much for your kind feedback! We are delighted to hear that you were happy with the hotel we helped you secure, and our service! Looking forward to our next collaboration!

Expo-nentially yours,

Expo Travel Group

Rated 5 out of 5 stars

Excellent!!

Excellent, great service and very professional help

29 October 2019
Unprompted review
Expo Travel Group logo

Reply from Expo Travel Group

Dear Jose,

Thank you very much for your feedback! We are happy to hear that you were satisfied with our service and look forward to assisting you for the next trade fair which you plan on attending!

Expo-nentially yours,

Expo Travel Group

Rated 5 out of 5 stars

Great support and customer service

29 October 2019
Unprompted review
Expo Travel Group logo

Reply from Expo Travel Group

Dear Raluca,

Thank you for the kind feedback, it is highly appreciated! We cannot wait until our next collaboration for your next trade fair!

Expo-nentially yours,

Expo Travel Group

Rated 5 out of 5 stars

Excellent

Excellent service. Will definitely be using Expo Travel Group again. I can highly recommend.

17 October 2019
Unprompted review
Expo Travel Group logo

Reply from Expo Travel Group

Dear A. Eustace,

Many thanks for the kind words! We are glad that you found our service useful and we would be more than happy to help arrange your hotel accommodation for your next trade fair!

Expo-nentially yours,

Expo Travel Group

Rated 5 out of 5 stars

Thanks .

Thanks for your help ,we are satisfied .

14 September 2019
Unprompted review
Expo Travel Group logo

Reply from Expo Travel Group

Dear A. Chai,

We are very happy to hear that you were satisfied with our service and we look forward to the next exhibition you will attend, so we could get the chance to collaborate again :)

Expo-nentially yours,

Expo Travel Group

Rated 1 out of 5 stars

Constant spam mail from them

I get constant spam emails from 'Laura Berger' at their subsidiary expobeds.com. I have never dealt with the expo group and they have no legitimate means of contacting me. However a year or so back I got a stream of spam emails from a bogus conference business and clearly expo have bought this dodgy spam list in clear breach of their own Privacy Policy.

10 September 2019
Unprompted review
Expo Travel Group logo

Reply from Expo Travel Group

Dear LenP,

Thank you for your feedback! We only send emails to corporate email accounts. If you have received an email from us to a personal email account, then by all means please send us an email to info@expobeds.com with the email address you are referring to, so we can investigate. The reason you have received our newsletters is because you, or someone within your organization has given consent for the email address you are referring to be included in news blasts concerning the events your company is attending. The other possible reason is that the email address (provided it is a general company email address) was publicly listed with your company’s consent on the exhibitor section of a trade fair’s website. Furthermore, in each email we send out we clearly state the reason for the email, the GDPR section which covers the acceptable use of this email address and 2 clearly marked links for an automatic and permanent unsubscribe.

We would like to inform you that we have never bought, or used any external email lists and we are sorry that your email address has been previously used without your consent. Again, we invite you to contact us on info@expobeds.com and we will get back to you within 2 business days.

Rated 4 out of 5 stars

The Motel One Cologne is very well…

The Motel One Cologne is very well located near the city center and well connected to the Fair area. Rooms are comfortable even if quite small, the breakfast isof high quality and the bar lodge very comfortable.
Expo travel group has answered to our requests efficiently and kindly.
We wish to have further collaborations with your comapny in the future.
Best regards
Anna Bergia

7 June 2019
Unprompted review
Rated 4 out of 5 stars

Velin was very patient and very…

Velin was very patient and very thorough, he explained all the options to us and found more when the one we chose was not available.
The hotel was very nice, breakfasts were excellent and we ate in the bar one night, that was also very good.
Overall we got what we were promised and what we would have wanted.

25 April 2019
Unprompted review
Rated 5 out of 5 stars

Very good service

Help to chose a nice hotel with good price and very reasonable distance in a fairly short time.
Also provide high level flexibility.

25 April 2019
Unprompted review
Rated 5 out of 5 stars

We were satisfied with the hotel you…

We were satisfied with the hotel you suggested and we booked. The rooms were clean, comfortable, breakfast was very nice and there was also an Italian restaurant in the hotel where we were able to have dinner every day. This is very important for us because we work all day at the exhibition and in the evening we have no more energy to look for a place to eat.
I was very satisfied with your service, I received all information needed in time and we arranged everything without any problems. I will definitely contact you to help arranging the hotel for our next exhibition.
What is the only negative aspect of your service is the needed prepayment with booking. This is something that we had a problem with due to our company policy regarding prepayments. I hope we will be able to find a solution next time.

23 April 2019
Unprompted review
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