Overall a great transaction, I am quite pleased. The packaging could have been better, though. That is my only recommendation for improvement. Shipping from UK to Bulgaria involves at least two diff... See more
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See what reviewers are saying
They are a fab business. They had what I wanted, a camping coffee set, at a great price. When I messed up the delivery address the communication was spot on to help me sort the situation I’d caused.... See more
I purchased the 3-legged (7.8L) cast iron pot, and I couldn't be happier 🤗. Its perfect for potje, stews and sauces over an open fire or gas flame. We've already put it to the test 😝. This isn't my... See more
One of the best companies I've ever dealt with! Very accommodating with my short notice delivery need and gave great advice on the best accessories for my Brai. Definitely recommend these guys with... See more
Company replied
Company details
Written by the company
We love the outdoors and exploring all different parts of the world, especially the parts that very few people see that are "off the beaten track" as they say... Our main goal is to create a one stop shop where you can find anything you need, with a touch of class and quality, in one convenient location. Let us do the hard work for you by finding the products and then shipping it to your door! If we don't have a product you are looking for, let us know and we will source it for you! If you are an explorer by heart, like us, your time should be spent in the great outdoors and not in shops or multiple websites just to enable you to get out there!
Contact info
9 Pagett Close, NG15 7US, Nottingham, United Kingdom
- 07902659400
- info@exploreressentials.co.uk
- exploreressentials.co.uk
4.6
Excellent
43 reviews
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Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Very Helpful and went out of his way…
Very Helpful and went out of his way with what I was looking,
I was impressed with the BBQ grills and accessories so I will be going back.
2 February 2024
Reply from Explorer Essentials Ltd
Thank you very much, appreciate your kind feedback! Happy to help if or whenever you need us! Can't wait to see your built at home, that sounds absolutely amazing!!
Rude, avoid like the plague
The description of the product I purchased was not clear. Leading me to buy something that wasn’t right. So far. No problem. But when I wrote to them asking about returning it, their response was deeply unpleasant, abrasive and rude…and from their managing director no less! They also informed me that I’d need to pay a 25% restocking fee as their description was, in their view, correct. The item had come, poorly packed, loose in an old cardboard box so I can’t imagine that any restocking g is required. A little decent customer service could have made all the difference but sadly this company has none. Avoid like the plague.
28 January 2024
Reply from Explorer Essentials Ltd
We are sorry you don't understand how the standard measurements of pots and pans work, this is the universal way of measuring them and every single retailer does it this way. Happy to take a return as mentioned to you, but it will be according to our returns policy which is on our website for all to see.
They opened up on a Saturday morning…
They opened up on a Saturday morning especially for me to collect. And amazing communication! Definitely would recommend
16 December 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Excellent communication . Great product & delivery. Thank you.
Excellent communication from
15 December 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
One of the best companies I've ever…
One of the best companies I've ever dealt with!
Very accommodating with my short notice delivery need and gave great advice on the best accessories for my Brai.
Definitely recommend these guys with zero hesitations.
Thank you - my Xmas bbq was a success!
13 December 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
PVA cable ties
Great price infact the deal was the best on the market more than happy and will be buying this product from you guys again for definite
12 December 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Fantastic all round!
Stumbled across this company by accident and I am so happy I did. Fantastic customer service, product arrived well packaged and very quickly and also a great quality product. Will definitely use them again!
29 November 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Damaged item not packaged great
Reliable service.... BUT.....I ordered a tin of pellets and they came in good time.. they weren't packaged very well litrally only in a brown paper bag and the tin was damaged.. on further inspection over half the pellet skirts were damaged making them unusable... feel like i have been short changed..
27 November 2023
Extremely helpful
Extremely helpful, for a small business they took the time to help we find the right item. Will definitely use them again.
14 November 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Hassle Free Purchases
Straight forward purchase and delivered on time as stated . Ordered twice now and both times exactley the same experiance
23 October 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Great customer service
Great customer service, the courier had damaged the parcel but Derek at Explorer Essentials was straight on the case.
28 August 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Delighted with my Kitchen!
Delighted with my Kitchen!! I am so glad I opened it before we went away, the sink pump needs to be charged. You will find a USB cable and once you charge it you are ready to go!!
So happy with this!! You can’t go wrong!!
21 July 2023
Reply from Explorer Essentials Ltd
Thank you for your very kind review, we are very pleased you had a great experience with us! We are looking forward to be of service to you again soon!
Best price with delivery found on the…
Best price with delivery found on the web.
Excellent
4 July 2023
Reply from Explorer Essentials Ltd
Thank you for you review! We hope you will visit us again soon!
Efficient and proffessional service and…
Efficient and proffessional service and quick delivery
6 June 2023
Reply from Explorer Essentials Ltd
Thankyou for your review, I hope you will buy from us again next time you need camping, fishing, bbq or offroad supplies.
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