Explore My Travel Reviews 29

Had a good experience booking tickets with Explore My Travel Agency. Akash was very patient, responsive, and helped clarify all my questions while offering a competitive deal compared to others. Booking process was smooth so far—looking forward to the travel and hoping for continued support if needed.

Alternate Route during Disruption!
Not an easy ask to meet price tag, journey time, limited stops etc. but Neha still did an amazing job in finding the best possible tkts at this time. She even provided money saving routes post bookings to save 600 more dollars. Guidance provided on multiple checking needs involving multiple airlines/countries and still be able to cut down travel time within 1 day. Can't thank her enough for her professional service and knowledge. The airlines involved ' Starlux ' provided amazing service compared to regular airlines that I availed. overall fantastic experience. Thanks for a job very well done Neha!

Rajesh helped me in finding cheapest two-way flight to India.

I really had an amazing experience and it was really easy to communicate with them especially Neha, she was very helpful and understanding. Thank you !!

My experience was so wonderful, Anuj n Aman were lovely….. very helping n polite. Well done boys, keep up d good work. Bless you

I had the worst experience with your service. My flight was canceled, and I expected better assistance, especially since we often book flights for companies like yours, trusting that you'll help in situations like this. However, you didn’t provide any support, simply declined my request, and didn’t return my calls. On top of that, my flight cost $800 more than usual. This is seriously disappointing, and your customer service is the worst I’ve ever encountered.”

The driver turned up 25 minutes late and did not have the address I was going to. I ordered a Mercedes and ended up with a Ford estate. The driver was on the phone and texting for much of the trip. He also wanted payment but I had prepaid
I will never use mytransfers again

JUST TO LET PEOPLE KNOW THAT IF THEY USE THIS COMPANY, THEN THEY WILL HAVE TO GO ROUND ALL OF THEIR IMMEDIATE FAMILY AND FIND OUT IF THEY HAVE AN UNDERLYING ILNESS. I DON'T THINK PEOPLE REALISE THIS WHEN THEY TAKE OUT THE POLICY.
My niece travelled to Australia on 7 January 2024 for a backpacking holiday and used this company for insurance.
On 9 January 2024 her nana passed away very suddenly and she flew back as soon as she could.
She made a claim to Explore Travel and was told that her nana had an underlying condition which resulted in her dying and they were refusing to pay out.
She appealed the decision and the underwriters CSA also refused the claim as they said the death was from an underlying condition. Even though she produced a letter from her nanas GP stating that she visited the patient on 8 January and she was no where near death and in her opinion travel should not have to be postponed.
I just want to point out that people are probably unaware that they would need to ask all of their immediate family if they are ill. This is unacceptable as some people don't want anybody to know they have an illness. I think it is an invasion of privacy asking people if they have an underlying illnesses.
I think insurance companies should be more transparent with their policies as there is so much small print.

Very good service

Ms. Neha Mahajan really helped us through every step of booking our flight tickets to India. She was very patient with us and answered all of our questions calmly. We would definitely recommend her and Flight Desk India.

Polite
Problem solving person .
Give a Hope to solve the future problems

This is always my trusted company and best flight deals ever as compared to other websites.
This time i had interaction with Neha,she trird to find the deals as per my price range and gave me right suggestions about airlines/sleeping arrangments at airport.

Very smooth and pleasant experience booking tickets from Canada to India with them recently. Neha provided me with favourable flight options and offered me best price for Dec. and Jan. timeframe. She did the price match for same flights and booked my tickets with discounted prices after checking with Airlines which were lower than other travel agencies. Favourable payment options and can pay them in parts.
updated the preferences based on my needs (food, bassinet for kid, infant food, seats etc.)
Easily reachable on WhatsApp and emails. 100% legit and highly recommended.

Great efforts by Ramit , Thank You for giving me best price.

Neha Mahajan helped a lot to book the tickets by providing different options on different dates with so much patience. Responded very promptly to book the tickets. Thank you so much Neha.

SHE HELPED IN BOOKING AND THROUGHT OUR CONVERSATION SHE IS SO PATIENTLY GIVING ANSWER FOR EACH QUERY.

Good experience with this agency prompt reply and good response.

It was very helpful people.. specially Neha and Sangeeta .. price also very reasonable.

Excellent customer assistance from Neha. Really appreciate her passion towards work. Thanks for helping to book the flight so affordable and easy.

After long time, found someone who can actually help out with booking, usually I do booking by my self, but this time I was bit busy so we decided to go them them. Very professional, they listen to you and find the best options.
Neha from there team worked with us and she was really knowledgeable and helpful