Update: 2 months on and now having requested a refund and being told 3 times it would be sent, I have proceeded legal action. Be aware that High Spec Tech is the same company and now a rash of revi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought a refurbished gaming PC for our 13 your old son. Jo was extremely knowledgeable and helpful, guiding us towards the right machine which is comfortably good enough without breaking the bank,... See more
Excellent customer service, especially after the sale! I bought a PC for my son during lockdown. Was a little wary about the purchase as I’m not particularly technically savvy. Any query has been deal... See more
Company replied
Ordered the twin screen gaming pc bundle in October for Christmas for my 14 year old son. Wanted to wait a while until I left a review to make sure everything worked as expected. Order arrived very qu... See more
Company details
Written by the company
Default Description
Contact info
Unit 2 Alderley Edge Business Centre Alderley Road Chelford , SK11 9AP, Cheshire, United Kingdom
- 0800 2600688
- https://www.expertec.co.uk/
- expertec.co.uk
Great service
Great service, extremely helpful.
Really impressed with the product and service. I will definitely use again.
First Class in Every Aspect
I could not recommend Expertec more highly. Jo has been extrtemely helpful from start to finish. She explained in detail the build and spec of the gaming PC that I had chosen and alleviated concerns I had around purchasing a refurbished unit. I decided to go ahead with the purchase and the PC was delivered promtply and set up was very straightforward. There is of course some risk with purchasing a refurbished PC but the specification and pricing make the risk worthwhile in my humble opinion. Thanks Jo for your excellent customer service and diligence.
Excellent after care support
I can't recommend this company enough, definitely 5 star. Not only are they great value, they're very knowledgeable too. Most importantly their after care support is amazing. My 11 year old son tried to download a game from an unofficial site which ended up with a virus on his pc. Expertec cleared the virus for us free of charge.
Exactly what I needed
Item arrived in the advised timescale. Excellent condition. Exactly what I needed for the job required.
Gaming Tower
Bought a gaming tower from here for my Son and can not thank or recommend this company enough, absolutely 5⭐️ Service! Made ordering so simple with over the phone advice and also can not do enough to help if you require advice or assistance after delivery, only company l will ever use for this purpose now and would 100% recommended you look no further than Expertec you will not be disappointed! Thank you Expertec l have one happy boy 🙂
This is a good product for the price i…
This is a good product for the price i would recomend them to everyone polite quick delivery after servic is exellent very pleased
Everything was delivered timely and…
Everything was delivered timely and even a missing item was delivered express next day. Equipment and accessories good quality. Very satisfied.
Absolutely in LOVE
Absolutely in LOVE! Bought a computer from these guys for my sons birthday and the price, Customer service and all round service was amazing! I’m already browsing to purchase one for myself and one for my partner!
Amazing customer service when we had an…
Amazing customer service when we had an issue with the graphics card
new to me computer
this company was a pleasure to do business with and will be using them again Highly Recommend
Please ignore all the negative reviews
Please ignore all the negative reviews, i’m so glad I did.
All my questions were answered before I purchased a pc for my son.
It was even sent out the next day.
My son set it up this morning for his birthday and been gaming ever since.
Super helpful.
Super speedy delivery and great pc for the money.
Great computer my son was made up
Great computer my son was made up. Speedy delivery and looks amazing lit up. Would highly recommend.
Review
A few compilications along the way but the team at expertec kept taking the computer back and working on technical problems that arose. The company was prompt with contact throughout the entire process.
The only reason this is not a five star review is simply because of the teething issues with the PC.
Would Recommend!
Amazing company! I ordered on Sunday and my PC turned up on Wednesday! Very good components for a refurbished unit not to mention Jo was very kind and helpful! Despite my own mistake I made they were more than willing to talk me through it all.
All in all the PC is beautiful and does as it needs to!
I was so happy to stumbled on their…
I was so happy to stumbled on their website as all of the computers I bought was working very well. Their customers service were fantastic and the lady I spoke to (Jo) was very helpful and she did send my items earlier than the expected date. I am happy to refer anyone to this company. I will be buying more computer for the rest of my office staff when they are due for an upgrade.
Top Notch Customer Service.
These guys are fantastic. I've already purchased 3 computers from them to get through the lockdowns and they deliver very quickly.
Most important today I had an issue with my monitor deciding to give up the ghost. To get a response to my email within 15 minutes, and half hour later have a promise of a replacement being dispatched; on a Sunday afternoon is nothing short of amazing.
Thank you so much.
Great service, highly recommended
Jo was wonderful in helping me find the right setup for my needs. I now have a PC that won't give me existential crises everytime I try to edit videos.
I have Aspergers so clear communication is important to help me navigate the world. Jo was very patient and helpful during the ordering process which was reassuring.
Thank you!
Nothing short of brilliant
Nothing short of brilliant. Why did I not do this sooner instead of nursing an ancient PC? Delivered in a matter of days instead of the estimated weeks, easy for an 86 year old to set up and performs faster than I can hit the keys. I would recommend anyone to use expertec and hopefully share my experience
5 out of 5 star rating as my item i…
5 out of 5 star rating as my item i purchased got here faster than expected and the delivery was quick and easy and contact free
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








