Expat Service Reviews 13

TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

13 reviews

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Rated 5 out of 5 stars

Expert, Reliable, and Supportive Tax Advice

My situation was complicated with properties abroad and the ending of the 30% rule. They clarified all my doubts and showed deep knowledge in tax matters, which ultimately saved me a lot of money.

I’m especially grateful that they worked over the weekend to ensure my tax returns were completed and filed before the deadline — I truly appreciate the extra effort.

It’s reassuring to work with such a reliable, knowledgeable, and responsible team. Thank you again!

31 August 2025
Unprompted review
Rated 5 out of 5 stars

As a first time expat in the…

As a first time expat in the Netherlands, I had no idea what to do. These people made the whole process surprisingly easy. Roy was incredibly helpful as he explained everything clearly answered all of my questions and made sure nothing slipped through the cracks. It was such a relief to work with someone who really understands both Dutch and international tax rules and is super competent. Feels like they took a huge weight off my shoulders :)

15 April 2025
Unprompted review
Rated 5 out of 5 stars

From the start

From the start, Expat Service have been responsive, professional, and amazing to work with. They handled everything greatly and made the process feel smooth and simple. Mr Roy van der Wiel, in particular, was very approachable and friendly, which really made a difference—you don’t often get that kind of personal touch with tax services. I would highly recommend them for filing your tax returns.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

As someone who just moved to the Netherlands, I was really nervous about filing my taxes, but Expat Service B.V. made it incredibly smooth. Mr Roy van Der Wiel was not only knowledgeable but also a genuinely kind and approachable person. He explained things in a way that made sense and was always available for follow-ups. Highly recommend!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had such a great experience with Expat Service B.V. this year. They handled my tax return with incredible accuracy and speed. Communication was super clear, and they were quick to respond whenever I had a question. Special thanks to Mr Roy Van Der Wiel who was really helpful throughout the process—it made everything way less stressful.

22 April 2025
Unprompted review
Rated 4 out of 5 stars

My 2024 Dutch return was the first time…

My 2024 Dutch return was the first time I needed professional help, and I’m so glad I went with Expat Service B.V. The staff gave really helpful guidance in our meeting, especially around the 30% ruling. The process was straightforward, and they were always available when I had questions. Definitely using them again next year.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Expat Service reliable, quick, affordable

Expat Service provides reliable, quick and affordable tax filing that's easy for expats in the Netherlands to use. I filed 2023 taxes with them when the deadline was nearly up but everything was taken care of in a good way to get me and my husband filed on time. I filed this year 2024 with them and will use their service again in 2025.

16 April 2025
Unprompted review
Rated 2 out of 5 stars

Poor communication and very bad customer support

This service has good portal and its easy to upload all evidences. Problem starts once you need to communicate with them, there is no option for direct call, they dont respond to messages or it takes very long time. You could setup payed additional teams appointment but they do not have any options for more then a month in my case so any call would be simply too late.
They ask payment upfront so then you are running into problem with getting money back from them if service is not provided correctly.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

horrible service, expensive and they made a mistake

My husband and I had income from abroad this past tax year. We were new here and wanted to make sure we filed our tax return right but didn't want to spend time on it bc already really busy with everything else. Paid a lot, and they made a mistake in our M form which we had to rectify with the tax office because we got the wrong amount of childcare subsidy. We could have had the tax office help us for free with filing our return and probably would have had to spend less time on this anyways. The communication with them has also been bad. I complained to them directly but didn't receive any response.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed, short and not professional.

I went to them for my taxes. They told me just under 200 euros, same price as previous years. I started the process, filled in all my details, and they wanted 3 times as much for the services as the original quote. I was worried, as my taxes cost a lot, and I wanted a few questions answered. They told me my taxes must of changed, but they never did. My taxes are actually a bit easier this year. I was worried my prior year was incorrect, and why the price now is 3 times as much. They wanted to charge me 70 more euro's to "figure this out." I tried talking to them, but then they got upset about me "arguing over the price" and told me to find another tax accountant. I used them a prior year, and unfortunately they now left me with 8 days until tax deadline. I'm not even sure why this happened, as I would of paid them more if they just answered my questions as why the price was now three times as much. I never got an answer, and now I'm worried my prior years are not done right.

22 April 2024
Unprompted review

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