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Expansion Capital Group Reviews 

1,740
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional, helpful staff, making the process straightforward and easy. Many people highlight the efficiency and speed, often receiving funds quickly, which greatly assists their business needs. Clear communication and a seamless user experience are frequently noted as outstanding. However, some customers also noted dissatisfaction with payment terms, experiencing delays in receiving funds, a lack of flexibility in repayment schedules, and issues with account management such as unexpected payment adjustments and persistent calls about past-due amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Consumers find staff to be positive, often describing them as helpful, understanding, and professional. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers report positive experiences, highlighting the process as easy, quick, and efficient, often leading... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to another company for two days and signed 2 contracts just for the loan to fall thru. I spoke to Jake 3-4 time over 2 hours and was approved for the amount that I needed, despite my credit hi... See more

Company replied

Rated 5 out of 5 stars

EASY PROCESS everyone we spoke to was super helpful. Since we have been working with them previously it was as simple as handing over 3 months of bank statements and within the agreed approval we w... See more

Company replied

Rated 5 out of 5 stars

I have used other companies in the past. Expansion Capital's team is the best n the business. They were courteous and professional while maintaining a personal touch. The application process was se... See more

Rated 5 out of 5 stars

Outstanding service in every respect. We had an emergency cash flow situation at our business and thanks to you, filled out the paperwork and the money was in the account the next day. I am very impre... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Expansion Capital Group (ECG) is a leading provider of working capital solutions designed to help small businesses grow, thrive, and succeed. Since 2013, ECG has proudly supported over 35,000 small business owners across the United States by providing fast, flexible, and transparent funding options.

Business Loans from Expansion Capital Group

Written by the company

Get the funds you need to grow your business in minutes!
Expansion Capital Group provides business owners working capital financing using a 3–12 month term finance product which helps business owners expand and grow their businesses. Our products are fast and let you take advantage of those opportunities that just can't wait for a traditional bank loan.
Call us at (877) 204-9203
Our customers may come from different backgrounds, but they all have one thing in common—they need some help to keep expanding and growing. We've been successfully serving businesses and have developed the technology and systems to quickly evaluate your business. Go ahead and take the first step by applying with us. You'll then get a dedicated business banker that is ready to listen and help. You might be surprised at how much capital you could be tapping into.

Contact info

Promotion box for Expansion Capital Group

Funding What's Next.

Fast Capital. Made Possible.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,740)

453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I liked the customer service

I liked the customer service. I was disappointed and felt the offer was lower than I expected. However, I would recommend to anyone looking for assistance for their company.

10 March 2026
Rated 5 out of 5 stars

Well

Well, this is my first time doing this time the loan, the experience is pretty good,and the company is very honest.

5 March 2026
Rated 1 out of 5 stars

STAY AWAY (they discriminate)

I wanna start off by saying that this company discriminated me in my profession. I am a medical practitioner/massage therapist. They denied me because they said that being a massage therapist is in their category as a restricted industry. Now I didn’t know that going to school for massage was illegal. I guess people just wake up one day and say “let me spend money and take a medical course for nothing”. Not sure what their thoughts were, but my job is professional. I make about $15,000 a month and I qualified for a loan. The audacity that this Company has, so I would stay away from them.

20 March 2026
Unprompted review
Rated 3 out of 5 stars

Reminders, but no pressure. Businesslike follow through.

I have never before used private funding. I didn't care for all the access to my banking and financial records, nor the prohibition of payoff from other lenders which the contract requires. I can see, though, how the Expansion Capital Group must have forged the details from experiences they do not care to repeat.

13 March 2026
Rated 5 out of 5 stars

It was a scary experience at start…

It was a scary experience at start because there a lot of scams out there today. After a couple days and dealing with this company they were straight forward and did what they said they were going to do, very reliable company.

6 March 2026
Rated 1 out of 5 stars

"Rodney" - Poor Customer Service

Rodney R. calls me out of the blue looking to review my bank statements and get clarification on transfers on my statement. After I explain it to him, he suggests I send him a copy of my contract showing my software partnership, which was confidential but would be helpful with the underwriter for a likely approval.

Like clockwork, the mild mannered man ghosts me when he figured I was not going to be approved but the lack of professional courtesy and respect will forever give this industry a bad rap. Whats sad is, these guys approach people like "its just for now" and never seem to think, you may need that client in the future for income or the next payday and it wouldn't have cost you anything to simply disclose why an application was not approved or otherwise.

We are adults and I do not care if you do not want my business since you couldn't benefit but I shared a confidential document with you is my regret, which is significantly bigger than the short-term vision demonstrated by these brokers (hustlers). So I say openly to Expansion Capital Group, I hope you safeguard all applicant's data or the very least shred them but also train your staff to do better because it does not take much to say, "hey, it couldn't work."

13 March 2026
Unprompted review
Rated 5 out of 5 stars

No issues the loan is what i needed to…

No issues the loan is what i needed to get one step further in my business by purchasing a vehicle and being able to hire an employee. Even with my low credit score your company still help me and i Appreciate that. Thank you

25 February 2026

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