Exodus Adventure Travels Reviews 

5,494
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff and guides, who are often described as knowledgeable, helpful, and going above and beyond to ensure a memorable trip. Reviewers frequently highlight the well-organized nature of the holidays, appreciating the smooth booking process and the excellent service provided from start to finish. People also consistently praise the diverse and spectacular locations, often describing them as beautiful, offering astounding views, and providing unique experiences. However, some customers also noted minor inconveniences related to the booking process, such as short deadlines for deposits, changes to confirmed dates, or difficulties arranging transfers for trip extensions.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the guides for their... See more

Holidays

Consumers find holidays to be positive, with many reviewers describing their trips as amazing, excellent, and... See more

Service

Customers consistently report positive experiences with the service, highlighting well-organized trips and... See more

Location

Reviewers highlight positive aspects of location, consistently praising the beautiful scenery and varied... See more

Booking process

Reviewers express satisfaction with the booking process, often describing it as easy, smooth, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exodus does it again! My 6th trip was a challenge 5 walking adventure in Northern Tuscany and it was amazing from start to finish. The walks are in the seriously impressive Alpi Apuane and the Apennin... See more

Company replied

Rated 5 out of 5 stars

Just returned from 2 weeks in Malaysia on the Borneo & Malaysian Peninsular tour. We had a fantastic time thanks to our group (of 16) and the excellent guides Beverly (Borneo) and James (Malaysia... See more

Rated 5 out of 5 stars

Just got back from a fantastic hiking holiday around Mont Blanc. Hikes were amazing and our guide Hristian was brilliant. He set a great pace, was knowledgable about the area, told some great stories... See more

Company replied

Rated 5 out of 5 stars

A highly charismatic leader introduced us to the green yet rocky picos mountains, sharing his local knowledge. Each day’s hike was carefully planned to take account of the group’s needs. I always felt... See more

Company replied


Company details

  1. Tour Operator

Written by the company

With over 50 years of experience, we know the difference between a good trip and an adventure of a lifetime. Our small, guided group tours span all seven continents. Whether you're trekking Everest or exploring Egypt’s wonders, one thing’s for certain, it’s more extraordinary with Exodus. Our adventures are award-winning, but it’s your opinions that matter the most – that’s why we’re rated “Excellent” on Trustpilot.


Contact info

  • Exodus Travels, Platinum House,, KT6 4BH, UK, United Kingdom

  • exodus.co.uk

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Replied to 86% of negative reviews

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4.9

All reviews

(5,494)

1,100 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Inca trail trip

Exodus made booking the Inca trail trip really easy. We added extra time in lima and they helped to arrange accommodation and airport transfers that took the stress away from us having to arrange this ourselves. All the instructions were clear and if anything we were over prepared!!!

Once in Cusco, we meet the other tour participants and tour leader William. We ended up being an all girl group - poor William!!! The best bunch of ladies who supported and made us laugh the whole trip. Couldn't have asked for a better group.

William did the best job to keep us ladies all in check. Definitely our rock throughout the trip. His passion for what he does and vast knowledge are super impressive. He made sure we were informed at every stage about what we would be doing. William checked in on us constantly during the hike to ensure we were all ok and was accommodating of our various pace speeds. He showed us so much kindness, has a great sense of humour and made us feel safe throughout. He also had a great rapport with the porters who are equally amazing. What they carry, what they cook, how they cared for us was beyond amazing. And all with a big smile on their faces.

It was a challenging hike especially day 2 - dead womans pass. But it's an experience i will never forget for all the right reasons. There are not enough great words to describe William. We 1000% lucked out with William, our porters and the group. I would highly recommend this trip. Thank you William, Ang, Annie, Kim and Patti. Had a LOVELY time.

22 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you so much for your incredible review, Claudia! We’re absolutely delighted to hear that your Inca Trail adventure was such a memorable experience from start to finish.

It’s wonderful to know that our team helped make the booking process stress-free by arranging your extra time in Lima, accommodation and airport transfers, allowing you to focus on enjoying your adventure.

Your kind words about William are truly appreciated. His passion, knowledge, humour and genuine care for his travellers are exactly what we hope every Exodus leader brings to a trip, and it’s fantastic to hear how well he supported everyone throughout the trek. We’ll be sure to pass on your wonderful feedback to him. We’re also delighted that the porters made such a lasting impression-their hard work, dedication and warm hospitality are an integral part of the Inca Trail experience, and we know they will be thrilled to hear your appreciation.

It’s especially lovely to hear that your group bonded so well and that, despite the challenge of Dead Woman’s Pass, the journey became an unforgettable adventure filled with laughter, support and lifelong memories. Those shared experiences are often what make these trips so special.

Thank you again for your heartfelt recommendation and for choosing Exodus. We hope to welcome you on another unforgettable adventure in the future.

Rated 3 out of 5 stars

Too many people seem to get involved…

Too many people seem to get involved when you are booking

16 June 2026
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Reply from Exodus Adventure Travels

Thank you for your review, Roger. We always strive for seamless booking experiences for our customers and were sorry to learn of your frustration regarding the number of staff members involved. A senior member of our sales team will contact you directly to address your concerns.

Rated 5 out of 5 stars

First big adventure for me

First big adventure for me!
Because I have MS, I had concerns about coping with my symptoms, especially fatigue, and, yes, I was fatigued but the itinerary, organisation and people on the ground made it not just doable but an incredible experience. So I'm looking at the next Exodus experience...
Amboseli was my favourite of the game parks with Mount Kilimanjaro in the background. Smaller than Masai Mara, there was more to see from the jeep than the vast landscape of Masai Mara.
An optional balloon ride at Masai Mara made for a different, awesome, experience of the vastness of the territory. The super skilled balloon pilot ensured we could still see the lone cheetah in the long grass.
A short and, relatively, affordable Kenyan experience. Highly recommend.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Exodus does it again

Exodus does it again! My 6th trip was a challenge 5 walking adventure in Northern Tuscany and it was amazing from start to finish. The walks are in the seriously impressive Alpi Apuane and the Apennine mountains, both ranges offer astounding views, alpine meadows and a beautiful farm house base. If you like mountain walks but not sure about the ridges, there is a popular challenge 3 week offered as well. Our guide was superb.

6 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that your sixth trip with Exodus was another memorable experience and that you enjoyed exploring the stunning landscapes of Northern Tuscany, from the breathtaking Alpi Apuane to the beautiful Apennines. It's fantastic to know that the walks, the farmhouse accommodation and, especially, your guide all contributed to making the trip so special. We truly appreciate your continued loyalty and look forward to welcoming you on many more adventures with us in the future.

Rated 5 out of 5 stars

Wonderful Michele, what a leader!

My fourth Exodus cycling holiday, this time in Sicily and they never disappoint.
The routes were varied, taking in hilly, coastal and national park days. The accommodation was comfortable, great food of the region and for me, excelled in those areas where places to stay are a bit different- like the agriturismos on the trip.
Our guide Michele was superb. Nothing was too much trouble for him, he looked after us wonderfully well: Organising meals out, making suggestions of restaurants, and talking us to some fascinating historical sights. Michele’s passion for his island was outstanding and he brought the whole area to life with real stories from history, tales of folklore and natural history facts. His warmth and wonderful sense of humour permeated every occasion.
On the serious side Michele and Sebby, our driver looked after our bikes brilliantly so that each day batteries were fully charged and brakes were checked.
I cannot praise our Exodus leader highly enough, he made the experience so memorable. I will be going on another cycling holiday!

7 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thanks so much for sharing this, Corinne. It’s fantastic to hear you’ve had another great adventure with Exodus, this time in Sicily! We’re really pleased the mix of routes kept things interesting and gave you such a rich feel for the island, and it’s lovely to hear how much you enjoyed the characterful stays and authentic food along the way. Your comments about Michele are especially appreciated – it sounds like he truly made the trip special. His passion, knowledge and humour really bringing Sicily to life is exactly what we hope for, and it’s great to hear how well everything was looked after behind the scenes too. We look forward to welcoming you on your next holiday!

Rated 5 out of 5 stars

Recently returned from Walking the…

Recently returned from Walking the Slovenian Alps, great trip, good guide, varied itinerary and a good hotel in a ski area. Learnt so much about a country I knew nothing about beforehand. The walking was fairly challenging at times but there was a good variety of walks & expeditions. Our group was very sociable and by the end of the week we felt we had made lots of new friends. It is a beautiful country.

6 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you so much for your lovely review, Mary-Rose! We’re really pleased to hear how much you enjoyed exploring the Slovenian Alps – it’s such a special part of the world, and it’s great that the itinerary and variety of walks helped bring it to life for you. It’s also wonderful to hear your kind words about the leader and how sociable the group was – those shared experiences and friendships are such an important part of any Exodus trip. We really appreciate you taking the time to share your experience, and we hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

Our experience with Exodus was excellent

Our experience with Exodus was excellent from beginning to end. The sales and customer assistance received was excellent with great communication and responses. Any extras requested e.g transfers, e-bikes were handled efficiently. The tour itself well met our expectations. Croatia was beautiful. The activity levels were well described and tour guide was outstanding.
I thoroughly recommend this tour to anyone wishing to explore Croatia by bike.

13 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you so much for your wonderful feedback. We are delighted to hear that you had an excellent experience with Exodus from beginning to end, from the service provided by our Sales and Customer Service teams to the efficient handling of your additional requests. It's fantastic to know that your cycling trip through Croatia met your expectations, that you enjoyed the beautiful scenery and well-planned itinerary, and that your tour leader made such a positive impression. We truly appreciate your recommendation and hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

This trip was excellent because it has such variety.

This trip was excellent because it gives you the opportunity to walk through the landscape and get to know this corner of Portugal and its people well.

The whole process was easy and tailored to meet my requirements.

I would particularly like to mention our excellent local guide, Ines who was so friendly, knowledgeable and a wonderful advocate of her country. Nothing was too much trouble for her and she really ensured that everyone had a wonderful experience.

13 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for your wonderful review. We're delighted that you enjoyed exploring this beautiful corner of Portugal and that the trip was tailored to your needs. It's especially lovely to hear your kind words about Ines – her passion, knowledge, and dedication truly help create memorable experiences. We hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

Local Guide’s passion for Albania was inspiring.

Highlights of Albania trip was made extra special by our local guide Edjon who shared his passion for his home country. Accomodation was excellent in family run hotels. Food was fantastic and we saw so much of this beautiful country. Edjon was very attentive to everybody’s needs.

12 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for your wonderful feedback. We're happy to hear that you enjoyed discovering Albania and that the family-run accommodation, fantastic food, and beautiful scenery made for such a memorable trip. It's especially great to know that Edjon's passion for his country and attentive support throughout the tour helped make your experience extra special. Looking forward to welcoming you on another Exodus Adventure.

Rated 5 out of 5 stars

Easy booking

Easy booking. Wealth of information on their website. Prompt follow up by their staff to confirm my choices and answer any questions.

8 June 2026
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Reply from Exodus Adventure Travels

Thank you for your feedback. We're delighted to hear that you found the booking process straightforward and our website informative. It's also great to know that our team was able to provide prompt support and answer your questions. We look forward to helping you plan your next adventure.

Rated 5 out of 5 stars

Went on the Essential Peru trip

Went on the Essential Peru trip. Great varied itinerary, albeit full on most days with travelling and excursions, fantastic guide in Louis who definitely enhanced the overall trip. Good value for money, well organised, good back up staff.

1 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for taking the time to review your trip, Duncan - we're so glad to hear you had such a great time in Peru! It's especially gratifying to hear that your tour leader, Louis, added to your experience and that overall the time was well run.

We hope you came home with some unforgettable memories and look forward to welcoming you on another Exodus adventure in the future!

Rated 5 out of 5 stars

Borneo Wildlife Discoverer- excellent Exodus!

We went on the Borneo Wildlife Discoverer trip. This was well-organised, with outstanding guides and excellent local knowledge. Their wildlife knowledge was brilliant, and the wildlife we saw was unforgettable.
Also after booking this trip two years ago, due to illness I had to postpone it twice- Exodus were excellent in the handling of these postponements. Very reassuring. And the trip was definitely worth waiting for!

7 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for your lovely review. We're delighted that the Borneo Wildlife Discoverer trip was worth the wait and that you enjoyed the incredible wildlife and expert guidance throughout. We appreciate your kind words and hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

The Hiking the Dolomites trip delivers…

The Hiking the Dolomites trip delivers spectacular scenery and delicious food. The option of a level 3 or level 5 hike each day worked well for us as a couple. We both finished the day tired after our separate hikes, then relaxed sharing our respective stories and had dinner together with the group. Rob and Jenny were excellent guides - knowledgeable, fun, and adapted according to the needs of the group. The family run Enrosadira hotel provided everything we needed - with a smile. The church bells ring in a charming Italian way - didn’t bother us but if you’re a light sleeper pack some ear plugs. Highly recommend.

19 June 2026
Unprompted review
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Reply from Exodus Adventure Travels

Thank you for your fantastic review and for recommending Hiking the Dolomites. We're happy to hear that you enjoyed the spectacular scenery, delicious food, and the flexibility of having different hiking options each day. It's wonderful that the trip allowed you both to challenge yourselves at your own pace while still sharing the experience together each evening. We're especially pleased to hear that Rob and Jenny helped make your adventure so memorable. Their knowledge, enthusiasm, and ability to adapt to the group's needs are qualities we greatly value in our leaders. It's also lovely to know that the team at the family-run Enrosadira Hotel looked after you so well throughout your stay. Thank you again for sharing your experience and helpful tip for future travellers. We hope to welcome you on another walking adventure soon.

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