Approval when I couldn't get approved anywhere else- not happy with the outrageously high interest rates! Especially since you already took the full loan amount from my Strawman account and then you a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently refinanced using AutoApprove and Exeter came back in less that 12 hours with my new terms and conditions, lowering both my payment and the APR. And the fact that they're based out of the N... See more
Company replied
Jason and Juan were amazing, great customer service, straight forward down to business got the job done and had me walking out with the car i went specifically to see! This is the place to go for your... See more
Company replied
Exeter Finance reviewed our information quickly and gave us an answer with too much of a wait. The online portal is user friendly. Great experience overall.
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Company details
About Exeter Finance
Written by the company
Making vehicle ownership possible for everyone.
At Exeter®, we make getting into a new vehicle possible with flexible auto loans designed to fit your needs. Whether you’re shopping for your next vehicle or looking to refinance for better terms, we’re here to help you every step of the way.
Helping People Get Where They Want To Go
Vehicle ownership is so much more than just a way to get around. It’s how you get your kids to school, baseball games, and doctor’s appointments. It’s how you get to work and the grocery store when you get off. It’s about your freedom, opportunity, and ability to pursue dreams.
Life can throw curveballs, and we believe everyone deserves a second chance. We’re not just financing vehicles – we’re helping you build your future.
| Visit Exeter Finance® |
Contact info
Irving, United States
- (800) 321-9637
- customerservice@exeterfinance.com
- exeterfinance.com
4.5
Excellent
15K reviews
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Reply from Exeter Finance
We are so glad you enjoyed your experience. We appreciate your kind words and look forward to serving you again soon.
Purchase was fine, website broken
Purchase was fine. You reached out to me by email and had me create an account. No idea if it worked, page returned blank repeatedly. :(
21 May 2026
Reply from Exeter Finance
We apologize for the inconvenience you experience with MyAccount. Our team is ready to assist you. Please call us at (800) 321-9637 or chat with us online to resolve this issue.
I’m NOT HAPPY WITH THIS COMPANY
I’m NOT HAPPY WITH THIS COMPANY, I’m never LATE or Never been behind on any payments and they still charge through the roof with interest and to pay my car off I truly thought it would go down since I’m a good customer… I DO NOT RECOMMEND THIS COMPANY AT ALL
27 May 2026
Unprompted review
Reply from Exeter Finance
Thanks for your feedback, Janey. Most auto loans – including yours – charge daily interest. You can learn more at https://www.exeterfinance.com/resources/your-simple-interest-loan-explained or give us a call at (800) 321-9637 if you’d like to talk extra payments or have questions.
I just became a client not a week in…
I just became a client not a week in yet so as of now I'm happy with the company but I was wondering is there an app in the Android app store that I could download
25 May 2026
Reply from Exeter Finance
Hi Shon. We currently don't have an app but you can access your account info and learn about our payment options here: https://www.exeterfinance.com/new-customer
They really worked on helping my re…
They really worked on helping my re finance my car in a shot time
22 May 2026
Reply from Exeter Finance
We're so pleased we could assist so quickly. Thank you for sharing your positive experience!
Everything went smooth when we went to…
Everything went smooth when we went to buy our car with Exeter Finance. I would recommend them!
22 May 2026
Reply from Exeter Finance
We are so glad everything went smoothly with your car purchase! We appreciate your recommendation.
To the point!
This whole process was easy and efficient!! You asked the questions, I provided the information and or documents and signed the papers, done!!! Love that!!! Thank you!!!
22 May 2026
Reply from Exeter Finance
We are so glad to hear that your experience was easy and efficient! Thank you for sharing your positive feedback with us.
They made the process simple
They made the process simple to refinance … just wish my monthly payments would have gone down like Credit Karma said it would. But still appreciate working with them
22 May 2026
Reply from Exeter Finance
We're glad we could simplify your process. We appreciate your feedback and thank you for working with us.
My situation going into buying a car…
My situation going into buying a car was less than great. When everyone else told me no Exeter told me yes.
15 May 2026
Reply from Exeter Finance
We believe everyone deserves a second chance. Welcome aboard, Becky! Thanks for sharing your experience.
Excellent service
18 May 2026
Reply from Exeter Finance
That's so great to hear! Reach out if you have any questions or need additional assistance with your account.
I had a wonderful experience
I had a wonderful experience. The staff were both welcoming and helpful.
10 May 2026
Reply from Exeter Finance
We're so happy you had a wonderful experience with our welcoming and helpful staff. Thank you!
Reply from Exeter Finance
We're glad it was easy and fast for you! Thanks for the review!
Reply from Exeter Finance
We're glad you enjoyed your experience. We appreciate your kind words.
Very good customer service and very…
Very good customer service and very polite people to work with, keeps you up to date with the process.
22 May 2026
Reply from Exeter Finance
We are so glad you found our team polite and our customer service excellent. Keeping you informed is important to us!
Austin was very helpful
Austin was very helpful. The best part was the patience he has to break it down for me on explaining everything in detail. I am very grateful. Thank you so much, Austin.
25 May 2026
Reply from Exeter Finance
We are so glad to hear that our team member provided such a helpful and detailed explanation. Your gratitude means a lot to us, and we appreciate your kind words.
Everything was amazing!
20 March 2026
Reply from Exeter Finance
So glad to hear that! Thanks for your review!
Reply from Exeter Finance
We appreciate your review. Reach out if you have any questions.
False advertising.
The refinance amount was not as advertised, and that was not made clear until after my credit was hard pulled.
Will not use again.
Will not recommend.
25 May 2026
Reply from Exeter Finance
Hearing this isn’t cool, but we do appreciate your feedback. Give us a shout at (800) 321-9637 to discuss this further. We want to make this right again if we can.
Great customer service 🙌
21 May 2026
Reply from Exeter Finance
We're glad you're enjoying the Exeter experience! Contact us anytime for help - we're here for you.
Reply from Exeter Finance
That's so great to hear! Thanks for your review.
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