Exalate Reviews 

3
TrustScore 4 out of 5

4.0

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Company details

  1. Software Vendor
  2. Computer Support and Service Company

Written by the company

Exalate is a fully customizable AI-assisted integration solution connecting teams both within and outside company borders. Exalate can carry out any integration you require, regardless of complexity. Integrate multiple ITSM systems including Jira, ServiceNow, Zendesk, GitHub, Salesforce and Azure DevOps. Seamlessly connect disparate systems and avoid information siloing, ensuring all teams know exactly what they need to know, precisely when they need to know it. Integrate new systems with your existing infrastructure easily. Our team of experts ensures that your integration functions flawlessly from start to finish. Configure your sync independently on each side of the integration. You decide what the other side of the connection sees and doesn’t see with full autonomous control.


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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

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3 reviews in the last 12 months

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Rated 5 out of 5 stars

Makes syncing between teams way easier!

We use Exalate's Bidirectional integration at Inflowave.io to keep information synced between the different tools our teams work with. It saves us from having to manually copy updates and makes it easier for everyone to stay on the same page.

For example, about two weeks ago, our development team was working on an issue that involved both Jira and Freshdesk. Updates were being made regularly, and instead of someone having to manually update the issue in both systems, Exalate kept the relevant information synced automatically. This saved quite a bit of back-and-forth between the teams.

Once everything is set up properly, it works smoothly and reliably. Support has also been helpful whenever we had questions. Overall, it's a solid solution for connecting systems and making collaboration between teams easier.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Good tool for syncing systems

We use Exalate to sync data between Jira and GitHub, and overall it has been working well for us. It saves time and avoids updating the same information in both systems.

For example, when a Jira issue is updated, we can sync the changes to the related GitHub issue automatically.

Once it is all set up and running, it works quite well. Btw, Support has also been helpful when we had questions, and that's important for us. Honestly, a good solution for connecting Jira and GitHub.

26 August 2026
Unprompted review

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