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Rated 5 out of 5 stars

I’ve been using Eweka for quite some time and the experience has been consistently excellent. Speeds are always fast and stable, and the retention lives up to what’s advertised—I rarely run into m... See more

Company replied

Rated 5 out of 5 stars

Not only are they an excellent UseNet provider with competitive rates, but their customer service is phenomenally plesant to deal with too. Keep this up and you have a lifetime customer in me!

Company replied

Rated 1 out of 5 stars

Not trustworthy. They are raising rates on members without asking. They try to hide it by saying its only $3 but its actually $3 per month good for $36 per year. meanwhile they are trying to get new u... See more

Company replied

Rated 5 out of 5 stars

My previous usenet provider was too expensive. So I managed myself to change. I subscibed to Eweka without knowing much about its reputation. One of my best decisions ever. I found with Eweka a fast,... See more

Company replied

Company details

  1. Internet Service Provider

Written by the company

Founded in 2001, Eweka continues to be Europe’s most trusted and well-respected Usenet providers. By providing a full feed with absolutely zero throttling, only with Eweka can you get the most successful searches, every single time. Eweka is recommended by distinguished technology insiders including Techradar and ITproportal.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars
Eweka logo

Reply from Eweka

Hi, thank you for the feedback. Please reach out to our 24/7 Support Team for assistance at https://www.eweka.nl/en/support/form Thank you for your loyalty!

Rated 4 out of 5 stars

Works perfect.

Works perfect.
Speed is as promised.
Only one remark: it would be nice if a VPN subscription would remain part of the Eweka subscription.

14 March 2023
Eweka logo

Reply from Eweka

Hi, thank you for the feedback. Please reach out to our 24/7 Support Team for assistance at https://www.eweka.nl/en/support/form Thank you for your loyalty!

Rated 5 out of 5 stars

Fast, reliable and great retention

I've been using eweka as my Usenet service provider for a few years now and I have to say, I'm really impressed. Their services are fast, reliable, and the retention time is fantastic. I've been able to download older files without any issues, and their servers seem to be consistently up and running.

One of the things I appreciate most about eweka is how easy it is to use. The interface is intuitive and user-friendly, so I didn't have to spend a lot of time figuring out how to use the service. Plus, their customer support team has been very responsive and helpful when I've had questions.

Overall, I would highly recommend eweka to anyone looking for a quality Usenet service provider. Their fast speeds, reliable service, and great retention time make them an excellent choice for anyone who wants to access and download files quickly and easily.

14 March 2023
Rated 5 out of 5 stars

100pct uptime

Always available at max speed

13 March 2023
Eweka logo

Reply from Eweka

We're happy to have you as a customer. Thank you!

Rated 5 out of 5 stars

Fair

Low Price, good speed, high completion. And nice plus : the free VPN.

13 March 2023
Eweka logo

Reply from Eweka

We're happy to have you as a customer. Thank you!

Rated 5 out of 5 stars

Reliable and fast

Reliable and fast, happy for many years now

13 March 2023
Eweka logo

Reply from Eweka

We're happy to have you as a customer. Thank you!

Rated 5 out of 5 stars

Clearly No. 1 News provider

Once choosen - never change, because it is working, best working. Whenever someone asks me about a reliable news service provider, recommendation is clear: EWEKA!

13 March 2023
Eweka logo

Reply from Eweka

We're happy to have you as a customer. Thank you!

Rated 5 out of 5 stars

Top/Bombe

Top👍👍👍👍

13 March 2023
Eweka logo

Reply from Eweka

We're happy to have you as a customer. Thank you!

Rated 2 out of 5 stars

Underhanded and deceitful.

I checked my bank today and see that Eweka has taken an annual payment without prior notification. I used to use Usenet in the 1990s, and the introductory offer was cheap enough to go back and have a poke around, but I found a wasteland and there was no activity in any of the groups, be they text or binary. So I told Eweka that they had conned me and I did not want to renew. A year on, they have just sneaked a far more expensive year's subscription from me.

Every other provider I subscribe to emails me to notify me that my renewal is coming up, but not Eweka. It is sickeningly devious.

UPDATE: Eweka has now issued a refund, so I am slightly modifying my review, but the fact that they did not give notification of their renewal is still something people need to be made aware of.

27 February 2023
Unprompted review
Eweka logo

Reply from Eweka

Hi Paul, thank you for giving us the opportunity to get this resolved for you.

Rated 1 out of 5 stars

Stay as far away as possible.

As of 9/17/2022, I'm writing this review, and with painstaking issues. First and foremost, if you use Prowlarr, stay far away as possible. Prowlarr and Sonarr doesn't support this, and you'll need to spend *more* money on a separate indexer too. And the speeds? 3 mb/s at most, I haven't been able to achieve any higher, no matter how hard I try. I'll update based on any new updates, but considering they don't refund, keep that in mind.

17 September 2022
Unprompted review
Eweka logo

Reply from Eweka

Hi Ember, we're sorry to hear about your experience. We've replied to your support ticket and through Paypal, but haven't heard back. Can you please check your messages and spam folder so we can help assist you?

Rated 5 out of 5 stars

Chargeback and Retention

Accidentlly charged back my card as I did not realize what the charge was. Eweka let me change the card out and re-start my service, no isues, no needing to recreate a new account, no raised fee for being unobservant.
Add to the amazing retention and availability, best decision I could have made.

8 May 2022
Rated 1 out of 5 stars

I tried to sign up for this service but…

I tried to sign up for this service but could not. Every card I tried was rejected so I finally went with a competitor. Why are you advertising in the US if you do not accept USD? I then gave a negative review and because I took too long to respond to their response, they deleted my negative review. Looks like this company is trying to hide their negative comments.
They asked me to email their support team, which we did, but they were of no help. You can not use pre-paid gift cards to purchase this service and I for sure will not be giving them my real info so they can sell it.

29 March 2022
Unprompted review
Eweka logo

Reply from Eweka

Hi Tom, we're sorry to hear about your experience. Please fill out the requested information through Trust Pilot so we can investigate the matter. Thank you.

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