We have always found eway to be prompt and efficient in responding to any issues or concerns until... a recent series of failed transactions. We don't know that eway is the source of the problem but w... See more
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See what reviewers are saying
I have been an active client for 7 years across multiple businesses. Jaimy assisted me with upgrading my current account for my expanding business. She suggested a plan which will save me a lot of mon... See more
Have been with eway for many years and contacted customer service to see if they could assist with a more competitive rate. Jaimy was able to ensure this was looked into for me quickly and also provid... See more
Company replied
We had to change over our Eway account and Abby McGregor was my contact. From the start she was so helpful and understood what we were trying to achieve. She provided us with all the information we... See more
Company replied
Company details
Written by the company
Eway is a global omnichannel payment provider. The company processes secure credit card payments for merchants.
Contact info
2601, Canberra, Australia
- eway.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’re so easy to deal with 😀😀
Excellent customer service
eWay offered very helpful customer service when setting up a merchant facility for my business. They were also very patient and consistent with follow up calls despite delays I had with sending required information. Looking forward to using the eWay service to process future credit card transactions!
Seamless, easy system!
It's a seamless, easy system that provides us with the tools to accept on-line donations without any fuss or problems. The reporting function is easy to use.
Simple, hassle free process
Our experience using eWAY has been 100% positive. The process is simple and easy for all staff to access and understand, and for those donating on line.
eWay is proving to be the best credit…
eWay is proving to be the best credit service option for my small business. Their fees are incredibly reasonable, and when there are no transactions there is no service fee. Thanks for being so supportive of small business.
Staff were always efficient and…
Staff were always efficient and courteous.
Very easy to use!
all good here.
eWay Review
I Like the check out experience.
Plans available that suit our circumstances.
Staff are helpful and knowledgeable.
Good Value.
Simple and easy
Very easy to deal with and support is…
Very easy to deal with and support is brilliant! Always able to be reached within a few minutes and they go out of their way to help. Highly recommend!
ease of use and service is really good
Great service
The system just works
The system just works, generally without any issues - well done!
It works without problems and doesn't…
It works without problems and doesn't cost too much; that's all I really care about.
I have not had any issues..
I have not had any issues... So far so good...
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