My wife and, I mr and Mrs Nelson,we realised this e- vouchers from the very first day we received for kids. We also realise the benefits they give us as parents. Especially this time of th... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This shopping voucher came at the right time due to the rising prices in our supermarkets. It was a great help to this 80 year old ,disabled pensioner, now living alone in a council sheltered accom.... See more
Company replied
I would happily and most deservedly award 10 stars! The service provided by the team at e vouchers is outstanding. The courtesy and understanding is truly lovely. It is so reassutong to know that when... See more
Company replied
Great experience, very helpful service! I felt like Maria D. from Evouchers Support went above and beyond what most people would do. She was friendly, knowledgeable, and made the whole process muI rea... See more
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Company details
Written by the company
Evouchers is an easy-to-use payment platform designed to streamline the distribution of funding through vouchers. We proudly support local authorities, housing associations, schools, and charities in ensuring that funds reach those who need it most, quickly and efficiently. We focus on providing a secure and reliable system to deliver vouchers. However, we do not determine eligibility for these vouchers. Eligibility criteria are set by the issuing organisation. If you have questions regarding your eligibility for support, we recommend reaching out to your Local Authority or Citizens Advice Bureau. If you have any issues accessing your voucher please contact our customer support team at www.evouchers.com. Please note that during busy periods our response time can take up to seven days.
Contact info
Furlong House, 2 Kings Court, Newmarket , CB8 7SG, Suffolk, United Kingdom
- 01638 438095
- https://www.evouchers.com/support-request/
- evouchers.com
4.4
Excellent
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
Very reliable once you get to know how…
Very reliable once you get to know how to use it👍
10 April 2026
Unprompted review
Reply from Evouchers
Hi Tracy,
We’re really pleased to hear you had a positive experience. Thank you for taking the time to share your feedback with us.
If you ever need any help, our support team is always here for you: https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
I’m not receiving my voucher’s last one…
I’m not receiving my voucher’s last one was 6/2/2026 could you please sort it
6 February 2026
Unprompted review
Reply from Evouchers
Hi Margaret,
Evouchers is a platform used to distribute vouchers. To find out whether you’re eligible for support, please contact your local authority or your nearest Citizens Advice Bureau.
If you’ve already been issued a voucher and are having trouble accessing it, we’d be happy to help resolve any issues. Please get in touch with our customer support team using the link below so we can assist you further:
https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
everyone was really helpful and quick…
everyone was really helpful and quick with a reply
12 February 2026
Unprompted review
Reply from Evouchers
Hi Lynda,
Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience. Thank you!
Kind regards,
The Evouchers Team
They are understanding
They are understanding, compassionate and caring. They are easy to deal with. These vouchers saved me from a miserable winter in a freezing flat.
14 December 2025
Unprompted review
Reply from Evouchers
Hi Donna,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Brian,
Your feedback made our day, thanks so much!
Kind regards,
The Evouchers Team
Had a few problems getting my voucher
Had a few problems getting my voucher. Took several days and a few emails to sort it out
18 February 2026
Unprompted review
Reply from Evouchers
Hi Linda,
Thank you for taking the time to leave us a review!
Here is an article which may be useful for you: https://help.evouchers.com/hc/en-gb/articles/4409208550673-How-to-claim-your-voucher
Alternatively, please always feel free to contact our support team who are happy to help with any queries!
https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
Very helpful
2 March 2026
Unprompted review
Reply from Evouchers
Hi Mabinty,
We really appreciate your kind feedback.
Kind regards,
The Evouchers Team
Evouchers great help
Evouchers , were great it helped me out with shopping, and also my gas/electricity bill. I was very pleased to receive the vouchers .
12 February 2026
Unprompted review
Reply from Evouchers
Hi Heather,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
I liked the offer of help for money…
I liked the offer of help for money towards my energy bills, unfortunately I have a phone phobia and really need my mobile for emergency only however I managed to understand the system more than British Gas.
2 March 2026
Unprompted review
Reply from Evouchers
Hi Keith,
Thanks so much for taking the time to leave us a review, we really appreciate it!
If you need any help, our Help Centre has hundreds of useful articles that might point you in the right direction:
https://help.evouchers.com/hc/en-gb/categories/11256166939409-Voucher-recipients-
And of course, if you’d prefer to speak to someone, our support team would be more than happy to help:
https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
Evoucher
I wanted to take a moment to share my positive experience with the team at Evoucher.
Most of yours colleagues who work with Evoucher have been exceptional—not only in their expertise,
but also in their commitment to customer satisfaction.
They provided excellent support and guidance on how to effectively use the Evoucher app,
which truly enhanced my experience.
For these reasons, I am happy to give Evoucher a 5-star rating. Thank you for the wonderful service!
24 October 2025
Unprompted review
Reply from Evouchers
Hi Dinesh,
Thank you so much for your feedback -it truly means a lot to us. We’re delighted to hear that our team was able to provide the support and guidance you needed to get the most out of the Evouchers app. Your kind words will be shared with the team, and we really appreciate you taking the time to share your experience.
Kind regards,
The Evouchers Team
It is a great help getting vouchers and…
It is a great help getting vouchers and there so nice
15 January 2026
Unprompted review
Reply from Evouchers
Hi Petula,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
After my recent Bereavement
After my recent Bereavement, I was amazed to receive offers of help while waiting for completion of my financial matters . The EVouchers I received weekly for 4 weeks was a great help and very much appreciated. Thank you seems such simple words , but come with HUGE MEANING AND GRATITUDE!
I found EVouchers in those 4 weeks very easy to navigate and experienced absolutely no problem with them .
My problem came though when I received a 5th EVoucher which I opened and was so grateful but saw I could not use it for the intended purpose and emailed the Energy office straight away. When I went back into my EVoucher App, that Energy voucher was GONE ! Not there ! I even searched and came back no record of the voucher at all ! I have advised the Energy office straight away and did everything they suggested in their reply, to no avail . A very strange happening. Thank you .
22 January 2026
Unprompted review
Reply from Evouchers
Hi Anne,
Thank you so much for taking the time to leave us such a lovely review.
Our support team would be more than happy to look into this for you. If you haven’t already, you can contact them here:
https://www.evouchers.com/support-request/
We will be sure to share your kind feedback with the team!
Kind regards,
The Evouchers Team
Amazing people helping people in need…
Amazing people helping people in need when hard times are soon us can’t thank yous enough 💯❤️
19 February 2026
Unprompted review
Reply from Evouchers
Hi Michael,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Restraints of the voucher
We were very grateful for the voucher but we had no choice as to where we could shop. We went to Taupi Carpets. They were rude and uninformative. They did not show us a range of carpets within our price range and kept hidden costs very quiet. We ended up paying above what we could afford but the fact we couldn’t go elsewhere gave them the power. Luckily my mother could help out financially- not everyone can do that.
20 February 2026
Unprompted review
Reply from Evouchers
Hi Tina,
Thank you for taking the time to leave a review and for sharing your experience, we really appreciate it!
We’re sorry to hear that you were unhappy with the service you received from the retailer. Unfortunately, we’re unable to choose or change the selected retailer for recipients, as this decision is made directly by the organisation providing the voucher.
We would recommend contacting the organisation that issued your voucher to share your feedback with them directly.
Thank you again for your review.
Kind regards,
The Evouchers Team
Support for the school is great
Support for the school is great - very helpful and respond quickly. Some parents have had trouble accessing the vouchers, and there doesn't seem to be much support for them. Overall, very good.
2 March 2026
Unprompted review
Reply from Evouchers
Hi Sally,
Thank you for taking the time to leave us a review — we really appreciate it!
We have an Evouchers Helpdesk with lots of handy articles. These two, in particular, may be especially useful for parents:
How to claim your voucher:
https://help.evouchers.com/hc/en-gb/articles/13628802161425-How-to-claim-your-voucher
How to log in and view your vouchers:
https://help.evouchers.com/hc/en-gb/articles/360016766617-How-to-login-and-view-your-vouchers
Our customer support team is always available and happy to help with any queries for both organisations and recipients:
https://www.evouchers.com/support-request/
Thank you again for sharing your experience.
Kind regards,
The Evouchers Team
A great scheme
An easy application process. The system saved your responses and you could see your progress through the categories. It only required 1 month's bank statements.
I now have a generous allocation of vouchers for my chosen shop, thank you.
5 January 2026
Unprompted review
Reply from Evouchers
Hi Sandra,
We’re really happy to hear everything went smoothly for you. Our team works hard to make sure the process is as quick and simple as possible - your feedback means a lot to us!
Kind regards,
The Evouchers Team
Great idea very helpful when needed and…
Great idea very helpful when needed and easy to use
26 February 2026
Unprompted review
Reply from Evouchers
Hi Kath,
Thank you for your review, we’re delighted you had a great experience!
Kind regards,
The Evouchers Team
I would happily and most deservedly…
I would happily and most deservedly award 10 stars! The service provided by the team at e vouchers is outstanding. The courtesy and understanding is truly lovely. It is so reassutong to know that when one finds life to be difficult there is such a wonderful and compassionate team. My special thanks to Vanessa who has been so polite and caring. Thank you all very much.
2 March 2026
Unprompted review
Reply from Evouchers
Hello!
Your lovely feedback will be shared with Vanessa and the rest of the team, who will be so pleased to know they’ve made a difference. Thank you again for taking the time to share this and for leaving us a review!
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Kerry,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
Helps so much
Helps so much with day to day cost of living
Brilliant
12 February 2026
Unprompted review
Reply from Evouchers
Hi Ian,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
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