Wow! Everything about Eveyspreloved.com is amazing. Starting with the product offered, fair pricing, great communication and fast delivery. You literally can't fault it. Evey communicated with me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Eveyspreloved is a luxury consignment service offering a personal experience to both buyer and seller. Our selection of luxury items are carefully curated often offering unique pieces, which are vintage, or current collections. We aim to provide excellent customer service for both the buyer and the seller curating a stress free experience. Eveyspreloved is not affiliated, associated, or connected with any of the brands sold on this site. All items are pre owned.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently made an enquiry about a handbag and was absolutely blown away by the level of service I received. Evey personally called me to answer all my questions and even took the time to carefully video the bag so I could see every detail before purchasing.
As someone who is usually very nervous about buying online, her phenomenal care and attention completely put me at ease. She even arranged to post the bag on the exact day I requested—service that is truly above and beyond!
My bag has now arrived and I am delighted with it. The quality is perfect, exactly as shown and described.
This has to be the first place anyone looks when searching for a beautiful pre-loved bag. Couldn’t recommend them more highly!

Reply from Eveyspreloved
I cannot recommend Evey’s Pre-Loved highly enough, both for her profesional ,outstanding service and for the incredible person she is.
Thank you Evey for my lovely LV bag.

Reply from Eveyspreloved
So rare in these times to receive such a personal service! Evey was extremely helpful in offering advice on realistic price point for my bag, which sold within a few days. A very professional service I will definitely use again. Thank you!

Reply from Eveyspreloved
After the passing of my mother, I was left with her most prized possessions, her beautiful collection of designer handbags. She truly loved them, and I know with all my heart that she would have wanted each one to go to a wonderful new home where it would be appreciated just as much as she cherished it.
I spent a long time researching consignment companies that specialise in pre-loved luxury, and Evey’s Pre-Loved stood out to me instantly. Even online, you could feel Evey’s passion for what she does and the genuine care she has for every single piece she is entrusted with.
What truly amazed me, though, was meeting Evey in person. She is just as kind, caring, and authentic as she appears online, if not more so. From the moment I handed over the bags, the level of care, respect, and attention she gave to each item completely blew me away.
Her communication throughout the entire process has been exceptional. She is fair, transparent, and refreshingly honest, which made something that could have felt overwhelming instead feel comforting and reassuring. It has been such a pleasure working with her, and I genuinely see this being a long-term relationship as I continue to consign more pieces in the future.
Knowing that my mother’s beloved handbags are being so well cared for and thoughtfully matched with new owners brings me so much peace. Evey truly cares, not just about the items, but about both the sellers and the buyers. Her love and passion shine through in everything she does.
I cannot recommend Evey’s Pre-Loved highly enough, both for her outstanding service and for the incredible person she is. She truly deserves every bit of praise. 💛

Reply from Eveyspreloved
Evey was amazing, so helpful and such a quick turnaround! She sent videos and the bag was in immaculate condition! I will definitely be keeping an eye out for what else she has available and would 100% recommend

Reply from Eveyspreloved
Whether you’ve got a bag you decide to sell or thinking to treat yourself to a new bag, you’ll be well looked after by Evey’s Preloved!!! Always 5 star service and SUPERB communication throughout! Just sold my second Chanel bag and received immediate payment. Thank you so much 🥰

Reply from Eveyspreloved
The Chanel bag was even better than I expected

Reply from Eveyspreloved
Evey is such a lovely lady, I bought a gorgeous bag from her and literally received it two days later, super fast delivery and fantastic service! Thank you ☺️

Reply from Eveyspreloved
First time buying from Evey and will definitely be returning. Bought a Prada bag for my wife for Christmas.
The bag is in immaculate condition, just like new.
Evey is so lovely to deal with. Easy to contact and kept me up to date with my order.
Thanks Evey! X x

Reply from Eveyspreloved
This was my first time buying a pre-loved designer bag, and I was naturally a little nervous—especially when you’re spending a significant amount on something that can’t be returned. But Evey from Evey’s Preloved made the entire experience absolutely flawless.
She was genuinely lovely from start to finish, sending detailed videos and close-up shots so I could feel completely confident in what I was buying. She made sure I was 100% happy before I committed, encouraged me to ask every question I needed to, and put my mind completely at ease.
The Chanel bag has now found its new home and I couldn’t be happier. The condition is excellent—exactly as I had hoped for, if not better.
A brilliant experience and I wouldn’t hesitate to buy from Evey again. Highly recommend! 💗👜

Reply from Eveyspreloved
Evey was quick to respond and very helpful. I’m delighted with my new bag which was exactly as described. I highly recommend.

Reply from Eveyspreloved
It was my first time buying a preloved bag so I was a little nervous, but Evey was very patient and explained everything very clearly. We had a video call so I could see the bag IRL as I couldn’t make it down to view it in person (although that was offered). Once I had made the decision to buy, the bag arrived perfectly packaged and in amazing condition! A stunning piece and I’m really pleased. Would not hesitate to recommend Evey’s Preloved.

Reply from Eveyspreloved
All the anticipation has the best reward. That's how I'd sum up my experience. Great communication and honesty. I live in a part of the country lacking in "posh shops" so buy on line a lot, there's always some anticipation when buying from a new seller but the photos were clear and showed every part of the bag. Evey explained the purchasing process and it all went really smoothly. I would use this site again.

Reply from Eveyspreloved
This is the first time I have ever bought a bag from a preloved company. May I say my experience was made so easy and this was all down to Evey who really knows her trade. More than that she is so totally honest. I am so happy with the bag of choice that I bought and is more beautiful in real life than the pictures or video. If you are thinking of buying a bag through a pre loved site then don’t hesitate to use Evey. This is where I will come back to again in the future.

Reply from Eveyspreloved
I recently had the good fortune to purchase my first luxury bag -a Lady Dior, from Eveyspreloved.
Another first was using this company, so I was delighted and extremely reassured to be dealt with by an actual “real” person - Evey herself.
Nothing was too much trouble, communication and customer service were outstanding.
My bag arrived as arranged, carefully packaged and frankly stunning.
If you’re looking for an honest, authentic customer experience, backed by knowledge and professionalism, Eveyspreloved is that place to shop with total confidence.

Reply from Eveyspreloved
I absolutely love the stunning bag I got from Eveyspreloved.com! Evey's constant communication made the experience even better. I can't wait to shop with her again xx

Reply from Eveyspreloved
My Chanel Bag Arrived The Next Day,
My beautiful Chanel bag has arrived, I love it, though it's not the first bag I've bought from Eveyspreloved and each time I've been so pleased,
I trust Evey, she's honest,
Thank you Evey,

Reply from Eveyspreloved
A great and easy process, the handbag is perfect and exactly as described. Delivery was fast - I’m really happy and thrilled with my purchase. Many thanks

Reply from Eveyspreloved
I’m a first time buyer of a pre-loved handbag and Evey was so helpful and patient to alleviate my concerns (eg wear and tear and quality of product). The bag arrived today and it is every bit as good as the pictures and I’m delighted to have found Eveys Preloved website and will definitely be a return customer. Thank you Evey, from Dee x

Reply from Eveyspreloved
Evey’s Preloved is a special business to work with because of Evey. Such a charming lady and her knowledge, expertise and professionalism are second to none. Whether you’re buying or selling you know you are in safe hands!

Reply from Eveyspreloved
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.