Eveyspreloved Reviews 319

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of both the products and the service, highlighting the excellent condition of items and the seamless buying and selling processes. Many consumers commend the staff's professionalism, knowledge, and helpfulness, noting that interactions are pleasant and supportive. People frequently mention the outstanding user experience, emphasizing clear communication, detailed product descriptions, and efficient transactions. However, some customers were dissatisfied with the handling of high-value items, noting issues with their condition upon return and difficulties during the retrieval process.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the stunning condition... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, highlighting it as exceptional and above expectations.... See more

Quality

Clients share positive opinions on quality, consistently praising the pristine and immaculate condition of... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe the entire process... See more

Based on these reviews

Rated 5 out of 5 stars

Wow! Everything about Eveyspreloved.com is amazing. Starting with the product offered, fair pricing, great communication and fast delivery. You literally can't fault it. Evey communicated with me... See more

Company replied

Rated 5 out of 5 stars

I recently sold two mid-level designer bags through Evey, and the whole experience was impressively smooth from start to finish. The process was seamless, efficient, and I genuinely felt supported... See more

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Rated 5 out of 5 stars

Whether you’ve got a bag you decide to sell or thinking to treat yourself to a new bag, you’ll be well looked after by Evey’s Preloved!!! Always 5 star service and SUPERB communication throughout! Jus... See more

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Rated 5 out of 5 stars

I’ve bought and sold several bags using Eveyspreloved. My latest Louis Vuitton is perfect and at a great price. Evey goes out of her way to help you in your purchase. She regularly appears on Insta li... See more

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Rated 5 out of 5 stars

All the anticipation has the best reward. That's how I'd sum up my experience. Great communication and honesty. I live in a part of the country lacking in "posh shops" so buy on line a lot, there's al... See more

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Rated 5 out of 5 stars

Evey is absolutely wonderful to deal with. I had 7 years of a collection of designer handbags form anything from Prada to YSL to Mulberry and jewellery from Tiffany & Co that I needed to rapidly sell... See more

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Rated 5 out of 5 stars

Evey is so knowledgable, and well respected in the industry when it comes to selling, and purchasing beautiful high price pointed luxury designer goods. I wanted to sell a bag through Evey for such a... See more

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Rated 5 out of 5 stars

Such a great buying experience! The bag was exactly as described and in absolutely amazing condition. I collected it in person and found Evey very welcoming, friendly and helpful which made the whole... See more

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Rated 5 out of 5 stars

First time i’ve ever used Evey’s service and certainly won’t be the last. Such professional friendly service, nothing was too much trouble and my items were even lovelier when they arrived! Very prom... See more

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Rated 5 out of 5 stars

Have recently consigned two Handbags to Eveyspreloved. Such an easy and straightforward process and great quick, clear communication between us. Evey has fantastic specialist knowledge. Which made t... See more

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Rated 5 out of 5 stars

I received my Chloe handbag this morning and although I have bought from other preloved sites, this was my first experience with Eveyspreloved. The delivery and service were top notch. My handbag arri... See more

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Rated 5 out of 5 stars

Evey is the only, and I mean ONLY, person I approach with complete confidence when it comes to buying and selling preloved treasures. I have purchased a few stunning bags from her before, but this wa... See more

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Rated 5 out of 5 stars

I recently sold a designer bag through Eveys Preloved and the whole experience was an absolute pleasure from start to finish. Evey was so friendly, professional, and incredibly easy to deal with... See more

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Rated 5 out of 5 stars

So rare in these times to receive such a personal service! Evey was extremely helpful in offering advice on realistic price point for my bag, which sold within a few days. A very professional service... See more

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Rated 5 out of 5 stars

I bought my first luxury bag, a vintage Chanel, from Evey who made the whole experience very easy. Transparency is very important to Evey, she insisted that she recorded and sent a video to me before... See more

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Rated 5 out of 5 stars

In an area that can be confusing and fraught with murk and mishap, Evey provides a guiding light and an exceptional customer focused service. I have both bought and sold with Evey and each time it has... See more

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Rated 5 out of 5 stars

Highly recommend Evey for new or preloved bags. I am absolutely delighted with my purchase, communication was quick and service was excellent. I will be buying more bag’s for sure.

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Rated 5 out of 5 stars

Recommended by a good friend to Eveyspreloved. I was looking for a certain item by Mulberry and was unable to find one in good condition elsewhere. Evey had one! Mulberry wallet in leather croc print!... See more

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Rated 5 out of 5 stars

I recently made an enquiry about a handbag and was absolutely blown away by the level of service I received. Evey personally called me to answer all my questions and even took the time to carefully... See more

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Rated 1 out of 5 stars

I believe this is a legitimate operation; however, my experience was deeply troubling and placed me under an extraordinary amount of stress from start to finish. I entrusted Evie with a highl... See more

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Rated 4 out of 5 stars

Second time of buying from Evey and always a nice experience . Great comms and Evey is so lovely and helpful .

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Rated 5 out of 5 stars

I recently bought a bag which I love. I agree with all of the other reviews regarding the level of service but wanted to add that Evey’s attention to detail in the packing - the beautiful dust bag and... See more

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Rated 5 out of 5 stars

I bought a lovely Anya Hindmarch champagne clutch from Evey. She was really helpful, had a video chat and showed me the bag, posted and tracked by Evey and I am really pleased, it is a bag I have wan... See more

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Rated 5 out of 5 stars

I’ve purchased a few items from Evey in the past and was contemplating selling a few precious bags that I had to purchase 1 dream bag .finding the right person to sell the bag was difficult because... See more

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Rated 5 out of 5 stars

I bought a Chanel bag that needed a little TLC. Evey insisted that I have a video of the bag before purchasing for complete transparency. I asked for a recommendation to restore the bag and was direct... See more

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Rated 5 out of 5 stars

If I had to sum up or define my experience of consigning with Evey just in a couple of words, it’ll be THE CHARMING PROFESSIONAL!!!! She truly is and much more! I couldn’t recommend more Evey’s servi... See more

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Rated 5 out of 5 stars

Evey’s Preloved is a special business to work with because of Evey. Such a charming lady and her knowledge, expertise and professionalism are second to none. Whether you’re buying or selling you know... See more

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Rated 5 out of 5 stars

I have used Evey's sales establishment twice now and been completely overwhelmed with her attention to detail and service. Totally trustworthy and great communication always. Her standards are high... See more

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Rated 5 out of 5 stars

The overall service from Evey‘s Preloved was nothing short of excellent! This was my first luxury bag purchase from the vendor and she was absolutely fantastic. No question was too much effort and she... See more

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Rated 5 out of 5 stars

Well this a very easy. After reading many of the reviews everybody is saying the same thing. Great service, easy and pleasant communication back and forth. Great purchase and I think it is an easy de... See more

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Rated 5 out of 5 stars

I’m a first time buyer of a pre-loved handbag and Evey was so helpful and patient to alleviate my concerns (eg wear and tear and quality of product). The bag arrived today and it is every bit as good... See more

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Rated 5 out of 5 stars

Evey is very knowledgable and experienced and took the time to speak to me personally before I decided to sell my bag through her service. Her communication continued to be excellent throughout the se... See more

Company replied

Rated 5 out of 5 stars

Evey made this service personal and handled it woth complete professionalism. She collected my bag, valued it, got it quickly on to the website and marketed it enthusiastically. The online presentatio... See more

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Rated 5 out of 5 stars

I recently bought a beautiful bag from Evey and I’m so happy with my purchase. Evey responded to my message and questions on instagram very fast and was happy to make an in-person appointment so... See more

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Rated 5 out of 5 stars

From day one Evey was super helpful. Explained how everything worked. Priced the item properly and took care of all the details. The communication with her was great. Highly recommended.

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Rated 5 out of 5 stars

This is the second time I have ordered from Eveyspreloved and this time like the first, the service Evey provided was nothing but exceptional. Evey is ever so helpful, friendly and responsive. She is... See more

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Rated 5 out of 5 stars

I sold a Gucci bag with Evey recently. Everything was super efficient and well communicated The bag was sold and the money in my account within 48 hours of initial contact with Evey The whole ex... See more

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Rated 5 out of 5 stars

This was my first time buying a pre-loved designer bag, and I was naturally a little nervous—especially when you’re spending a significant amount on something that can’t be returned. But Evey fr... See more

Company replied

Rated 5 out of 5 stars

Evey recently sold a vintage Fendi handbag for me. I was particularly impressed with her personal, hands on approach, for example, enquiries are dealt with by Evey herself and any queries responded t... See more

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Rated 5 out of 5 stars

Evey has sold two of my bags. It has been a great experience dealing with eveyspreloved. From my initial meeting with Evey, right through to the process of selling my bags, she was a pleasure to de... See more

Company replied

Rated 5 out of 5 stars

Bought a beautiful Chanel Handbag. What I found when in contact, I received a really good video of the Handbag. The condition of the leather is excellent, as is the original box. Very helpful and exc... See more

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Rated 5 out of 5 stars

It was my first time buying a preloved bag so I was a little nervous, but Evey was very patient and explained everything very clearly. We had a video call so I could see the bag IRL as I couldn’t make... See more

Company replied

Rated 5 out of 5 stars

Evey has help my mother and I to sell some of our Chanel and Fendi bags. It’s been such a great experience dealing with her She’s genuine, honest, knows her market inside and out and has been a drea... See more

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Rated 5 out of 5 stars

Evey is always professional and knowledgeable in all the dealings I have had with her in the many items I have bought through her over the years. I can’t recommend her highly enough. Another item ju... See more

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Rated 5 out of 5 stars

The first thing that caught my attention is Eveys luxury catalogue of bags. The quality is exceptional. Next is Eveys communication. Any questions you have or advise you need is addressed promptly and... See more

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Rated 5 out of 5 stars

I contacted Evey last week, with a number of bags that I wished to sell. We had a lovely unhurried and warm FaceTime to discuss my bags. Evey was incredibly knowledgeable and informative, and strai... See more

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Rated 5 out of 5 stars

Evey was amazing, so helpful and such a quick turnaround! She sent videos and the bag was in immaculate condition! I will definitely be keeping an eye out for what else she has available and would 100... See more

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Rated 5 out of 5 stars

Evey is just so good ! Always so helpful and great communication on the posting of items and checking everything has arrived okay and that you are happy with your purchase . Highly recommend .👏

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Rated 5 out of 5 stars

I contacted Evey as I was looking for a slightly unusual gift. Evey suggested various items, giving me full details and eventually she introduced a bag I wanted. I received the bag exactly as Evey had... See more

Company replied


Company details

  1. Bag Shop
  2. Handbags Shop

Written by the company

Eveyspreloved is a luxury consignment service offering a personal experience to both buyer and seller. Our selection of luxury items are carefully curated often offering unique pieces, which are vintage, or current collections. We aim to provide excellent customer service for both the buyer and the seller curating a stress free experience. Eveyspreloved is not affiliated, associated, or connected with any of the brands sold on this site. All items are pre owned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Personal, Caring Service You Can Trust

I recently made an enquiry about a handbag and was absolutely blown away by the level of service I received. Evey personally called me to answer all my questions and even took the time to carefully video the bag so I could see every detail before purchasing.
As someone who is usually very nervous about buying online, her phenomenal care and attention completely put me at ease. She even arranged to post the bag on the exact day I requested—service that is truly above and beyond!
My bag has now arrived and I am delighted with it. The quality is perfect, exactly as shown and described.
This has to be the first place anyone looks when searching for a beautiful pre-loved bag. Couldn’t recommend them more highly!

30 January 2026
Unprompted review
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Reply from Eveyspreloved

Thank you so much for your words , it means a lot to receive them and also to know that you were equally as happy to see the bag in person upon delivery.
I am grateful that you were confident as a first time buyer to try Eveyspreloved and I look forward to welcoming you back again soon for another positive experience.
Best wishes
Evey

Rated 5 out of 5 stars

I cannot recommend Eve enogh

I cannot recommend Evey’s Pre-Loved highly enough, both for her profesional ,outstanding service and for the incredible person she is.
Thank you Evey for my lovely LV bag.

27 January 2026
Unprompted review
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Reply from Eveyspreloved

You are so welcome, and I enjoyed to meet you both in person too.
Enjoy your beautiful bag, and I hope to see you both again soon.
Best wishes
Evey

Rated 5 out of 5 stars

So rare in these times to receive such…

So rare in these times to receive such a personal service! Evey was extremely helpful in offering advice on realistic price point for my bag, which sold within a few days. A very professional service I will definitely use again. Thank you!

28 January 2026
Unprompted review
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Reply from Eveyspreloved

Hello Sara,
I am so happy to read your words as personal service is at the foremost of Eveyspreloved.
I hope to be able to assist you again in the future.
Best wishes
Evey

Rated 5 out of 5 stars

Entrusting Precious Memories to the Perfect Hands

After the passing of my mother, I was left with her most prized possessions, her beautiful collection of designer handbags. She truly loved them, and I know with all my heart that she would have wanted each one to go to a wonderful new home where it would be appreciated just as much as she cherished it.

I spent a long time researching consignment companies that specialise in pre-loved luxury, and Evey’s Pre-Loved stood out to me instantly. Even online, you could feel Evey’s passion for what she does and the genuine care she has for every single piece she is entrusted with.

What truly amazed me, though, was meeting Evey in person. She is just as kind, caring, and authentic as she appears online, if not more so. From the moment I handed over the bags, the level of care, respect, and attention she gave to each item completely blew me away.

Her communication throughout the entire process has been exceptional. She is fair, transparent, and refreshingly honest, which made something that could have felt overwhelming instead feel comforting and reassuring. It has been such a pleasure working with her, and I genuinely see this being a long-term relationship as I continue to consign more pieces in the future.

Knowing that my mother’s beloved handbags are being so well cared for and thoughtfully matched with new owners brings me so much peace. Evey truly cares, not just about the items, but about both the sellers and the buyers. Her love and passion shine through in everything she does.

I cannot recommend Evey’s Pre-Loved highly enough, both for her outstanding service and for the incredible person she is. She truly deserves every bit of praise. 💛

20 January 2026
Unprompted review
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Reply from Eveyspreloved

Steffany,
It has truly been an honour to receive such beautiful bags and to be able to find new custodians for such a loved collection.
Thank you so much for your kind words and the opportunity to work with you .
Best wishes
Evey

Rated 5 out of 5 stars

Amazing service & bag!

Evey was amazing, so helpful and such a quick turnaround! She sent videos and the bag was in immaculate condition! I will definitely be keeping an eye out for what else she has available and would 100% recommend

7 January 2026
Unprompted review
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Reply from Eveyspreloved

Thank you for sharing your experience and I am delighted to know that you were so pleased with the service received to you.
Best wishes
Evey

Rated 5 out of 5 stars

Excellent consignment service ❤️

Whether you’ve got a bag you decide to sell or thinking to treat yourself to a new bag, you’ll be well looked after by Evey’s Preloved!!! Always 5 star service and SUPERB communication throughout! Just sold my second Chanel bag and received immediate payment. Thank you so much 🥰

18 January 2026
Unprompted review
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Reply from Eveyspreloved

Thank you so much Maria,
Such beautiful bags to find new homes for and delighted to read your happiness for our service to you .
Until the next time
Best wishes
Evey

Rated 5 out of 5 stars

Fabulous!

Evey is such a lovely lady, I bought a gorgeous bag from her and literally received it two days later, super fast delivery and fantastic service! Thank you ☺️

8 January 2026
Unprompted review
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Reply from Eveyspreloved

You are so welcome and I hope to welcome you back again soon.
Best wishes
Evey

Rated 5 out of 5 stars

Bought a bag for my wife for Christmas

First time buying from Evey and will definitely be returning. Bought a Prada bag for my wife for Christmas.

The bag is in immaculate condition, just like new.

Evey is so lovely to deal with. Easy to contact and kept me up to date with my order.

Thanks Evey! X x

3 December 2025
Unprompted review
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Reply from Eveyspreloved

You are so welcome Lee , and I hope that your wife will love her beautiful bag for Christmas.
Looking forward to the next time.
Best wishes
Evey

Rated 5 out of 5 stars

Amazing First Pre-Loved Experience – Thank You, Evey!

This was my first time buying a pre-loved designer bag, and I was naturally a little nervous—especially when you’re spending a significant amount on something that can’t be returned. But Evey from Evey’s Preloved made the entire experience absolutely flawless.

She was genuinely lovely from start to finish, sending detailed videos and close-up shots so I could feel completely confident in what I was buying. She made sure I was 100% happy before I committed, encouraged me to ask every question I needed to, and put my mind completely at ease.

The Chanel bag has now found its new home and I couldn’t be happier. The condition is excellent—exactly as I had hoped for, if not better.

A brilliant experience and I wouldn’t hesitate to buy from Evey again. Highly recommend! 💗👜

5 December 2025
Unprompted review
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Reply from Eveyspreloved

Eunice,
Gosh thank you very much, I really appreciate that you have shared the experience including your honesty to feel nervous which is so understandable especially being a first time buyer and also to buy from a distance. After our chats and videos, I felt confident too that you would be as thrilled to receive your beautiful bag in person, and I am delighted that you are happy.
Enjoy your gorgeous Chanel bag, and I look forward to finding you more beauties in the future Eunice.
Best wishes
Evey

Rated 5 out of 5 stars

Evey was quick to respond and very…

Evey was quick to respond and very helpful. I’m delighted with my new bag which was exactly as described. I highly recommend.

1 December 2025
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Reply from Eveyspreloved

Hello Cherine,
Thank you very much for your kind words, I am happy to read that you are delighted with your gorgeous bag.
I look forward to welcoming you back again soon.
Best wishes
Evey

Rated 5 out of 5 stars

It was my first time buying a preloved bag…

It was my first time buying a preloved bag so I was a little nervous, but Evey was very patient and explained everything very clearly. We had a video call so I could see the bag IRL as I couldn’t make it down to view it in person (although that was offered). Once I had made the decision to buy, the bag arrived perfectly packaged and in amazing condition! A stunning piece and I’m really pleased. Would not hesitate to recommend Evey’s Preloved.

4 December 2025
Unprompted review
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Reply from Eveyspreloved

Hello Emma,
Thank you so very much for entrusting me as I understand that it is a really daunting process to trust someone new, and especially at a distance. I am happy that you found the video helpful and thank you for your kind words.
I hope to welcome you again in the near future and now I know what you like :)
Best wishes
Evey

Rated 5 out of 5 stars

All the anticipation has the best…

All the anticipation has the best reward. That's how I'd sum up my experience. Great communication and honesty. I live in a part of the country lacking in "posh shops" so buy on line a lot, there's always some anticipation when buying from a new seller but the photos were clear and showed every part of the bag. Evey explained the purchasing process and it all went really smoothly. I would use this site again.

25 November 2025
Unprompted review
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Reply from Eveyspreloved

Hello Anne-Marie,
I am really pleased to have received your feedback , it is always a matter of trust when trying someone new and especially so when you are buying from a distance, I hope that the video presentation also gave you peace of mind.
I look forward to welcoming you again soon to Eveyspreloved, and to presenting some more gorgeous bags to you to consider.
Best wishes
Evey

Rated 5 out of 5 stars

Fabulous First Time Experience

This is the first time I have ever bought a bag from a preloved company. May I say my experience was made so easy and this was all down to Evey who really knows her trade. More than that she is so totally honest. I am so happy with the bag of choice that I bought and is more beautiful in real life than the pictures or video. If you are thinking of buying a bag through a pre loved site then don’t hesitate to use Evey. This is where I will come back to again in the future.

25 November 2025
Unprompted review
Eveyspreloved logo

Reply from Eveyspreloved

Hello Nicola,
I was so excited to hear your thoughts once you had your gorgeous bag in your hands, and I am so happy that the bag did not disappoint, I knew that it wouldn't :)
Thank you for your kind words , I hope that we will be in touch again in the near future ,and I am delighted to have been of assistance to you.
Best wishes
Evey

Rated 5 out of 5 stars

Lady Dior purchase

I recently had the good fortune to purchase my first luxury bag -a Lady Dior, from Eveyspreloved.

Another first was using this company, so I was delighted and extremely reassured to be dealt with by an actual “real” person - Evey herself.

Nothing was too much trouble, communication and customer service were outstanding.

My bag arrived as arranged, carefully packaged and frankly stunning.

If you’re looking for an honest, authentic customer experience, backed by knowledge and professionalism, Eveyspreloved is that place to shop with total confidence.

9 November 2025
Unprompted review
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Reply from Eveyspreloved

Hello Michele,
I am so grateful for your kind words, and I know how important it was for you to feel that you had found an honest and authentic customer service.
Thank you so much for entrusting Eveyspreloved, and for choosing us to find such a beautiful bag for your special day.
Enjoy and carry your bag with much pleasure and good health always, and I look forward to our paths crossing again in the future.
Best wishes
Evey

Rated 5 out of 5 stars

I absolutely love the stunning bag I…

I absolutely love the stunning bag I got from Eveyspreloved.com! Evey's constant communication made the experience even better. I can't wait to shop with her again xx

29 October 2025
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Reply from Eveyspreloved

Hello Tina,
Thank you so much and I am so happy to read your review.
I look forward to shopping with you again in the near future.
Best wishes
Evey

Rated 5 out of 5 stars

My Chanel Bag Arrived The Next Day

My Chanel Bag Arrived The Next Day,

My beautiful Chanel bag has arrived, I love it, though it's not the first bag I've bought from Eveyspreloved and each time I've been so pleased,
I trust Evey, she's honest,
Thank you Evey,

4 November 2025
Unprompted review
Eveyspreloved logo

Reply from Eveyspreloved

Hello Vicky,
You chose such a gorgeous bag and I am delighted that you are so pleased :)
Thank you so much for choosing to return to Eveyspreloved , until the next time :)
Best wishes
Evey x

Rated 5 out of 5 stars

A great and easy process

A great and easy process, the handbag is perfect and exactly as described. Delivery was fast - I’m really happy and thrilled with my purchase. Many thanks

26 October 2025
Unprompted review
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Reply from Eveyspreloved

Hello Antoinette,
Thank you so much for taking the time to share some words and I am happy to read that you are thrilled with your purchase.
Best wishes
Evey

Rated 5 out of 5 stars

I’m a first time buyer of a pre-loved…

I’m a first time buyer of a pre-loved handbag and Evey was so helpful and patient to alleviate my concerns (eg wear and tear and quality of product). The bag arrived today and it is every bit as good as the pictures and I’m delighted to have found Eveys Preloved website and will definitely be a return customer. Thank you Evey, from Dee x

28 October 2025
Unprompted review
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Reply from Eveyspreloved

Hello Dee,
Thank you for entrusting Eveyspreloved to find you your beautiful bag, and your words are appreciated to receive.
I am happy to know that you found your experience to be so helpful and that to receive your bag in person , it lives up to the video presentation received :)
Until the next time
Best wishes
Evey

Rated 5 out of 5 stars

You know you are in safe hands!

Evey’s Preloved is a special business to work with because of Evey. Such a charming lady and her knowledge, expertise and professionalism are second to none. Whether you’re buying or selling you know you are in safe hands!

28 October 2025
Unprompted review
Eveyspreloved logo

Reply from Eveyspreloved

Hello Clare,
Thank you so much for sharing your feedback and kind words .
It was a pleasure for me to find a new home for your beautiful bag.
Best wishes
Evey

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