Everypaw Reviews 1,371

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and efficiency of the claims process. Many people appreciate the quick payout of claims, often within days, and the straightforward online portal for submissions. The company is often praised for providing peace of mind and for its supportive customer service team. However, some customers expressed dissatisfaction with significant premium increases upon renewal, even without making claims, or after only one claim. A few people also mentioned issues with logging in or with the company's policy regarding older pets, specifically concerning coverage for cremation or certain conditions.

What people talk about most

Claim

People report ambiguous experiences with claim. Many reviewers found the claims process easy, quick, and... See more

Service

Clients share positive opinions on service, with many praising the efficiency and ease of the process, from... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found the prices competitive and... See more

User experience

Users describe positive interactions with user experience, highlighting the straightforward and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers praised the quick and easy claim process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and ch... See more

Company replied

Rated 5 out of 5 stars

Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... See more

Company replied

Rated 5 out of 5 stars

Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry... See more

Company replied

Rated 5 out of 5 stars

My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... See more

Company replied


Company details

  1. Pet Insurance Company

About Everypaw

Written by the company

Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.

We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.

So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.

Visit our site

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Easy to register and lots of…

Easy to register and lots of communication

20 August 2025
Everypaw logo

Reply from Everypaw

Good Morning Jade, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 2 out of 5 stars

Bad coverage for Senior dog

They use to cover my dogs & provide me with assurance that their costs would be covered at a decent monthly price. But now all of sudden they’ve raised my monthly price over double what it was for my one dog & do not even cover the costs of her monthly injections like they use to. I’m wasting so much money having the insurance when I have to cancel it as it makes more sense for me to save that money to put towards her monthly costs. This company is a joke when it comes to caring for senior dogs and they have no remorse just taking your money.

22 September 2025
Unprompted review
Everypaw logo

Reply from Everypaw

We are sorry to hear that you are unhappy Natalie. If you did wish to discuss the circumstances surrounding your premiums and cover in more detail, our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

I will show my loyalty back to Every Paw by not switching around

I joined Everypaw with hesitancy but was fed up with the stories I heard about people and their insurers and these guys seemed to be different. I have a very fit cocker spaniel and so thought what could go wrong? Big mistake, said cocker spaniel likes to eat anything he finds and this time is was a corn kernel. Unbeknow to me it was lodged inside of him for 6 weeks making him sick, eventually I took him to the vets and the whole surgery and post surgical complications cost me £10k. I was only insured with EveryPaw for £3k and thought about the time it would take to get that back. I started the process and was absolutely AMAZED at how their process worked. 4 questions and then a few emails telling me the money would be transferred in a few days. I didn't have to supply endless amounts of data, qualifying material, vet certificates and testimonials. They were brilliant, literally press of a button and it's done.

30 April 2025
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Reply from Everypaw

We know how worrying it is when your dog is unwell, and we’re so pleased we could help you Genevieve.

Rated 5 out of 5 stars

I really can't fault Everypaw

I really can't fault Everypaw, amazing service and excellent value for money I highly recommend this insurance company

14 October 2024
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Reply from Everypaw

Hi Daniel, thank you for your feedback. Welcome to Everypaw Pet Insurance. Many thanks, the Everypaw Team.

Rated 4 out of 5 stars

Easy process, competitive price

Difficult to review an insurance company until you’ve needed to claim. All I can say is that the process was easy & the price competitive.
It’s not easy insuring a 5 year old rescue Rottweiler but Everypaw was the standout for me.

23 August 2025
Everypaw logo

Reply from Everypaw

Good Morning Brian, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

I am very try impressed

Out of all the insurances I’ve used this is far away the best one so far.
Very easy to make a claim, extremely quick response and payment.

18 October 2024
Everypaw logo

Reply from Everypaw

Thank you for your positive feedback Federica. We’re so happy we could help! Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

14 August 2025
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Reply from Everypaw

We are so pleased that you have received excellent service from us Teena; we love hearing from our Everypaw customers. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Dog insurance

Very simple to fill in the Web form
Very quick to do
Help line if needed

5 September 2025
Everypaw logo

Reply from Everypaw

Good Morning Robert, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Web site easy to use

Web site easy to use, they covered everything i needed for my pooch, and not over expensive. Hope if I need to claim it will be as easy.

1 September 2025
Everypaw logo

Reply from Everypaw

Good Morning Elaine, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many Thanks, The Everypaw Team.

Rated 5 out of 5 stars

was stunned to realismy claim…

I was stunned to realise that my claim was completed so quickly. It was so easy and efficient service would recommend this company to all my dog friends

1 October 2024
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Reply from Everypaw

Thank you for your positive feedback Janet. We’re so happy we could help! Many Thanks, The Everypaw Team

Rated 5 out of 5 stars

All seems easy

8 August 2025
Everypaw logo

Reply from Everypaw

Good Morning, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many Thanks, The Everypaw Team

Rated 1 out of 5 stars

My dog had been covered but claim was still declined.

My dog had been covered for in excess of two years, each year they inflate the premium a lot despite no claims being made. This year it was much less expensive to take a new identical policy out than renew the existing one. I then had a claim to make for the first time which over lapped one policy expiring and a new one starting. there was continual cover but despite this my claim was declined. The dog was covered under both policies for a period of time. Very poor

8 September 2025
Unprompted review
Everypaw logo

Reply from Everypaw

We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your cover in more detail, our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 4 out of 5 stars

Your about the only company that…

Your about the only company that insures older dogs which is good,cus not many do. The only draw back is I have to wait 14 days before I can claim anything.

4 September 2025
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Reply from Everypaw

Good Morning Gail, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many Thanks, The Everypaw Team

Rated 5 out of 5 stars

Highly recommend.I was told about the service by my…

I was told about the service by my daughter who uses the same service so didn't hesitate to join and the £30 for joining was a suprise thank you.

31 August 2025
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Reply from Everypaw

Good Morning Maureen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many Thanks, The Everypaw Team

Rated 5 out of 5 stars

Very quick payment

Very quick payment , all done within a week

17 April 2025
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Reply from Everypaw

Thank you for your positive feedback Rachel. We’re so happy we could help! Many Thanks, The Everypaw Team

Rated 5 out of 5 stars

An unexpectedly smooth and pleasant…

An unexpectedly smooth and pleasant experience making an insurance claim from Everypaw.

5 December 2024
Everypaw logo

Reply from Everypaw

We are so pleased that you have received excellent service from us Frank; we love hearing from our Everypaw customers. Many Thanks, The Everypaw Team

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