They are actually less than one star. My gift card code failed . Fifteen emails later and threats to involve consumer protection, I received another with I copied in and pasted, guess what, invalid co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Code supplied would not work to redeem voucher, sent photo with code but was later advised to send copy of receipt also. No explanation or apology given as to why redemption unsuccessful. A tiresome p... See more
Company replied
Redemption area of website mysteriously frequently down. Neeeeeever any problem actually BUYING a card, though, with real money. Funny that. Maybe this is some kind of unsophisticated way for... See more
Company replied
When I ordered the gift cards, I thought they would be proper gift cards, not online ones. They were intended for birthday presents for my friends, neither of which shop online, so completely waste of... See more
Company replied
Company details
Written by the company
EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.
Contact info
Rosental 6, 80331 , Munich, Germany
- info@every-wish.co.uk
- every-wish.co.uk
2.9
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from EVERYWISH UK
Dear Chloe,
Thank you for your fantastic feedback!
We’re so pleased to hear that you found our service quick and helpful. We really appreciate you taking the time to share your experience with us.
Best regards,
EveryWish UK Customer Service
Unreadable code
Had an issue with a card that my daughter was given for her birthday. When we scratched the panel it scratched through the code making it unreadable. I emailed customer services to explain and very quickly got a response from Sherry Snow with a new code. Very helpful and quick response.
1 July 2026
Unprompted review
Reply from EVERYWISH UK
Dear Kerry,
Thank you for sharing your experience.
We’re sorry that the code on the voucher was damaged when you scratched the panel, but we’re delighted to hear that Sherry was able to respond quickly and provide you with a new code.
We’ll be sure to pass your kind feedback on to Sherry. Thank you for your patience and for highlighting the helpful service you received.
Best regards,
EveryWish UK Customer Service
Lost gift card, not a problem
I had an EVERWISH gift card for my 70th birthday in May 2026 but I could only redeem £60 of it onto my Amazon account.
I mislaid the card since then and the number I had written down was incorrect.
I emailed EVERWISH to ask if they could help.
They told me that the email address I used to redeem the £60 was different than the one I had just emailed them with my question.
The next day they sent me a new code for the £10 balance .
Communications were great
Veronika Davis in customer service was a great help.
10 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Customer,
Thank you so much for sharing your experience!
We’re delighted to hear that our Customer Service team was able to help you recover the remaining £10 on your gift card, especially after it had been misplaced. It’s wonderful to know that Veronika was able to assist you and that you were happy with the communication throughout.
We’ll be sure to pass your kind feedback on to Veronika. We really appreciate you taking the time to leave such a positive review.
Best regards,
EveryWish UK Customer Service
Film is not removable
Trying to peel the film off to redeem the code took 15 minutes as I had to go extraordinarily slowly as the paper with the code on it was coming off too. I then had to decode the gaps as part of the code was stuck on the film even after all my efforts. Terrible terrible quality. Gift card also took a very long time to arrive in my inbox once redeemed
10 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Sophie,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulty you experienced when removing the film from your voucher.
Having to spend 15 minutes carefully peeling the film and then having part of the code remain stuck to it is certainly not the experience we want for our customers. We also understand your frustration with the delay in receiving the gift card after redemption.
We appreciate you bringing these issues to our attention. Please contact us at info@every-wish.co.uk with your reference number (TrustPilUK101911) and voucher details so our support team can investigate and assist you as quickly as possible.
Best regards,
EveryWish UK Customer Service
They haven’t arrived after 6 working…
They finally arrived after 7 working days after a lot of stress and worry.You can’t track unless you download a very dodgy app. I did it in the end and it said they had been delivered (by post) a day earlier - they certainly had not !
Emailed Ewish and got a very quick, standard reply saying it’s not their fault blah blah but offered a refund.
Very disappointing. I won’t use again after reading other reviews, but have upgraded to 3 stars. If the recipients have no trouble, I will upgrade to 4.
3 September 2026
Reply from EVERYWISH UK
Dear MacKinnon,
Thank you for sharing your experience. We’re very sorry that your gift cards had still not arrived after seven working days and that the delivery information you received was not accurate.
We understand how frustrating it must have been to see the items marked as delivered when they had not actually arrived, particularly after already waiting so long. We also appreciate your concerns about the tracking process and completely understand why this has affected your confidence in the service.
We’re sorry that our initial response did not give you the reassurance you were looking for. We understand your concerns regarding the refund and hope this can be resolved for you as quickly as possible.
Please kindly contact us at info@every-wish.co.uk with your reference number (TrustPilUK101611) again after 7 working days if you do not receive it.
Best regards,
EveryWish UK Customer Service
I felt misled as I thought I was buying…
I felt misled as I thought I was buying an Ikea voucher that would be delivered next day. Instead it took 5 days to come from Germany.
My fault for not looking more closely, but I didn’t like the card and the way the code was included. Very cheap looking. Thoroughly disappointed
2 September 2026
Reply from EVERYWISH UK
Dear Ingrid,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand how disappointing it must have been to expect an IKEA voucher to arrive the next day and then have to wait several days for the card to arrive. We also appreciate your comments regarding the presentation of the card and how the voucher code was included.
We’re sorry that the overall experience left you feeling disappointed. Your feedback is valuable to us, and we’ll take your comments regarding both delivery expectations and presentation on board.
If you still need help with anything please contact us at info@every-wish.co.uk with your reference number (TrustPilUK120510), your voucher details, and our support team will be happy to assist you.
Best regards,
EveryWish UK Customer Service
Options force you to spend more
I received a £40 gift card for EVERYWISH from work as a gesture for my hardwork. When I went to redeem this against their partner brand John Lewis, I was only allowed to redeem it for the following values; 25, 30, 50. I emailed the company as it left me with 10 I couldn't use. I was told I could make an additional payment to the company so I could redeem 50, or use the 10 elsewhere. 10 is not enough to buy me anything, without having to spend more!
It seems by EVERYWISH choosing to restrict the options they create a scenario forcing me into upsell and to spend more, if I want my choosen brand.
I have seen similar complaints of the exact same nature. The company's response was to say the issue is with John Lewis and deflect the blame elsewhere.
EVERYWISH choose which partners to on-board and the structure of the deals. If the partnership's terms cause a poor user experience, I question the reason why they are still happy to host them. Is it because the scenario above creates a situation of me overspending and they benefit from additional revenue? I get that they can't offer every scenario available but having £10 as an option would drastically improve things.
The whole thing has ruined the gesture that work were trying to give me. I will be recommending them not to use this platform anymore.
Update for company response:
Thank you for your response. However, my concern was not who sets the voucher denominations. My concern is that EveryWish chooses to offer redemption options which can leave customers with stranded balances that cannot be fully redeemed with their chosen retailer. Whether the denomination restrictions originate with John Lewis or not, EveryWish decides which partners to offer and how those redemption options are presented. A £40 reward should be redeemable as £40 without requiring additional spending from the recipient. That is the customer experience issue I was highlighting. It seems looking at the reviews, this is a frequent issue.
9 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Jane,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the available redemption options left you disappointed, particularly as the gift was intended as recognition for your hard work.
The voucher denominations available for redemption are determined by our individual retail partners and can therefore vary between brands. While some retailers, including John Lewis, may offer selected denominations only, we do also have partners offering vouchers from £5.
We understand your frustration that this meant you could not use the full £40 specifically with your chosen retailer without adding to the value. We appreciate your feedback regarding the customer experience and will take your comments on board.
Please contact us at info@every-wish.co.uk with your reference number (TrustPilUK120410), your voucher details, and our support team will be happy to assist you further.
Best regards,
EveryWish UK Customer Service
Sherry Snow responded very quickly with…
Sherry Snow responded very quickly with a solution.
9 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Customer,
Thank you for your positive feedback!
We’re delighted to hear that Sherry was able to respond quickly and provide a solution to your issue. We’ll be sure to pass your kind words on to her.
We really appreciate you taking the time to share your experience.
Best regards,
EveryWish UK Customer Service
Voucher code was damaged and unreadable…
Voucher code was damaged and unreadable when the carrier packet was opened. Found it hard to find a contact at first, but once found and contact made, the service and speed from Taylor was very good and can now use the voucher
8 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Chris,
Thank you for taking the time to share your experience.
We’re sorry to hear that the voucher code was damaged and unreadable when you received it, and that you initially found it difficult to get in touch with us. However, we’re very pleased that Taylor was able to assist you quickly and provide a solution so you could use your voucher.
We’ll be sure to pass your kind feedback on to Taylor. We really appreciate your patience and are glad we could get this resolved for you.
Best regards,
EveryWish UK Customer Service
When I ordered the gift cards
When I ordered the gift cards, I thought they would be proper gift cards, not online ones. They were intended for birthday presents for my friends, neither of which shop online, so completely waste of money as I now have had to purchase elsewhere
2 September 2026
Reply from EVERYWISH UK
Dear Jeanette,
Thank you for sharing your feedback. We’re sorry to hear that the gift cards were not what you expected and that this meant they were not suitable for the recipients you had in mind.
EveryWish gift cards can be redeemed for vouchers with our participating retail partners, including digital voucher options. We appreciate that this may not have been clear enough when you placed your order, particularly when the gifts were intended for friends who do not shop online.
We’re sorry that this experience resulted in you having to purchase alternative gifts, and we appreciate you raising this with us.
If you still need help redeeming, please contact us at info@every-wish.co.uk with your reference number (TrustPilUK120210), your voucher details, and our support team will be happy to assist you.
Best regards,
EveryWish UK Customer Service
Nonsense so called security reviews
Time and time again when I redeem giftcard for Amazon, I am being hold for security review which everytime it's reviewed ok after days of course because these are legit redeem. I have now GBP300 held up since Sat and I never got an update back. This is rediculous and unacceptable.
5 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Ronnie,
We are sorry to hear about your experience and understand how frustrating it must be to have your Amazon redemption held for a security review, particularly when you have experienced this on multiple occasions.
Security reviews are an important part of our fraud-prevention measures and are designed to help protect customers and their gift card funds from unauthorised use. While most legitimate transactions are successfully cleared, some redemptions may require additional checks before they can be released.
We completely appreciate, however, that having £300 held while waiting for an update is understandably concerning. We are sorry that you have not received an update within the timeframe you expected.
If your redemption is still under review, please contact us at info@every-wish.co.uk with your voucher, your reference number (TrustPilUK085509) and order details so our team can check the current status and assist you further.
Thank you for taking the time to share your feedback.
Best regards,
EveryWish UK Customer Service
Excellent customer service!
Excellent customer service!
Ms Theresa Reece was very helpful and quickly resolved my voucher issue by providing a replacement code. Thank you so much for your help, Theresa!
8 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear KCO,
Thank you so much for your wonderful review!
We’re delighted to hear that Theresa was able to resolve your voucher issue quickly and provide you with a replacement code. We’ll be sure to pass your kind feedback on to her.
We really appreciate you taking the time to share your experience.
Best regards,
EveryWish UK Customer Service
Reply from EVERYWISH UK
Dear Gwen,
Thank you for your lovely review.
We’re pleased to hear that your gift cards arrived promptly and that everything went smoothly with your order. We really appreciate you choosing EveryWish and taking the time to share your experience.
Best regards,
EveryWish UK Customer Service
My issue was resolved quickly by the…
My issue was resolved quickly by the Team
7 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Sanjay,
Thank you for your positive feedback!
We’re delighted to hear that our team was able to resolve your issue quickly. Providing helpful and efficient customer service is very important to us, so it’s great to know you had a good experience.
We truly appreciate you taking the time to leave a review.
Best regards,
EveryWish UK Customer Service
Very bad experience
Very bad experience. I have lost £100 as the code didn't work. I contacted their support for help, I provided receipt but still didn't get my money back and it has been a week already. In fact I haven't heard back from them at all except from a routine email saying that their team will investigate the matter. Whats to investigate? Just give me my money back. I will not use them ever again.
31 August 2026
Unprompted review
Reply from EVERYWISH UK
Dear Camila,
We are very sorry to hear about your experience and sincerely apologise for the frustration caused by the delay in resolving your £100 voucher issue.
We understand how disappointing it is to provide the requested purchase receipt and then have to wait without receiving a further update. We appreciate that, from your perspective, the matter should be resolved as quickly as possible.
Our team may need to investigate the transaction and the voucher details before a refund or other resolution can be confirmed, but we recognise that waiting a week without a meaningful update is frustrating.
Please contact us at info@every-wish.co.uk with your order details, reference number (TrustPilUK085409) and previous correspondence so we can locate your case and review its current status.
Thank you for bringing this to our attention.
Best regards,
EveryWish UK Customer Service
Quick response from Sherry Snow
7 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear V Pang,
Thank you for sharing your experience with us.
We’re very pleased to hear that your issue was resolved quickly.
Your feedback means a great deal to our team, and we’re glad we could assist you.
Best regards,
EveryWish UK Customer Service
Of the 2 codes sent to me neither…
Of the 2 codes sent to me neither worked. It too lots of time and e maiës to sprt out. I gave one because they have said thay they will reimbusre the cost.
31 August 2026
Reply from EVERYWISH UK
Dear Denise,
We are very sorry to hear about the difficulties you experienced with both voucher codes and sincerely apologise for the frustration caused.
We understand how disappointing it must have been to spend so much time corresponding with Customer Support, only to receive a replacement code that was also reported as invalid. This is clearly not the experience we want for our customers, and we understand why this caused you to lose confidence in the process.
We appreciate that you have now requested a refund and are sorry for the inconvenience and time this situation has caused you.
Thank you for bringing your experience to our attention.
Best regards,
EveryWish UK Customer Service
Codes do not work
They are actually less than one star. My gift card code failed . Fifteen emails later and threats to involve consumer protection, I received another with I copied in and pasted, guess what, invalid code. I use supermmazon Amazon vouchers regularly with no problem. I have now asked for a refund, I will let you know the update. My advice is totally avoid avoid avoid.
2 September 2026
Unprompted review
Reply from EVERYWISH UK
Dear Denise,
We are very sorry to hear about the difficulties you experienced with both voucher codes and sincerely apologise for the frustration caused.
We understand how disappointing it must have been to spend so much time corresponding with Customer Support, only to receive a replacement code that was also reported as invalid. This is clearly not the experience we want for our customers, and we understand why this caused you to lose confidence in the process.
We appreciate that you have now requested a refund and are sorry for the inconvenience and time this situation has caused you.
Thank you for bringing your experience to our attention.
Best regards,
EveryWish UK Customer Service
Amazing gift card supplier
Amazing gift card supplier, easy to purchase online, arrived in a form of a card which is amazing, there was no extra charge, plastic free and theft safe as you need to activate vouchers before use or giving away.
28 August 2026
Reply from EVERYWISH UK
Dear Zeekay,
Thank you so much for your fantastic review.
We’re delighted to hear that you found the purchasing process easy and were pleased with your physical EVERYWISH gift card. It’s also wonderful to know that you appreciated the plastic-free format and the security features designed to help protect the value of the gift card.
We really appreciate your support and thank you for choosing EVERYWISH.
Best regards,
EveryWish UK Customer Service
Ordering was very straightforward
Ordering was very straightforward. Vouchers arrived within 15mins. Great service
30 August 2026
Reply from EVERYWISH UK
Dear Joyce,
Thank you for your lovely feedback.
We’re so pleased to hear that you found ordering straightforward and that your vouchers arrived quickly. Providing a simple and efficient experience is very important to us, so it’s great to know everything went smoothly for you.
Thank you again for sharing your experience.
Best regards,
EveryWish UK Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.