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Everest Pharmacy Reviews 

356
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many reviewers highlight the excellent service, noting efficiency and a personalized approach, especially for specific needs like vaccinations or ear wax removal. People appreciate the clear communication and quick resolution of queries, contributing to a positive overall experience. However, some people experienced significant delays in service and prescription processing, leading to frustration and long waiting times. Reviewers also reported issues with incomplete prescriptions or extended delivery times, sometimes leaving them without vital medication. A few customers mentioned instances of unhelpful or rude interactions with staff, and some found the pharmacy unorganised.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and helpfulness of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the helpfulness,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing significant... See more

Product

Customers consistently note ambiguous experiences with product, with some praising specific medications like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more

Company replied

Rated 4 out of 5 stars

Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more

Company replied

Rated 5 out of 5 stars

I took my daughter to Everest pharmacy on Manchester road as she was complaining of ear ache, after a referral was made by her GP. The very kind pharmacist ridha offered us the pharmacy first service,... See more

Company replied

Rated 5 out of 5 stars

Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more

Company replied


Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic
  4. Weight Loss Service

About Everest Pharmacy

Written by the company

Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.

We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.

Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.

Everest Pharmacy NHS & Private Clinics

Written by the company

Travel Health Services
We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
Weight Management Services
Private consultations and clinically led weight management support tailored to your individual needs.
Private Blood Testing
Discreet blood testing services with fast results and professional clinical guidance.
Ear Wax Removal
Safe and effective ear wax removal carried out by trained healthcare professionals.
Cryotherapy Treatments
Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
Pharmacy First Services
NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.

Contact info

Book Your Clinic Appointment

Fast, private appointments with our expert pharmacy clinicians


4.3

Excellent

TrustScore 4.5 out of 5

356 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(356)

342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When my prescription is ready I get a…

When my prescription is ready I get a text or email to inform me

16 January 2026
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Reply from Everest Pharmacy

Hi, thank you for your feedback. We’re glad to hear that our notifications help keep you informed when your prescription is ready. We appreciate your support.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Quick service.

16 February 2026
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Reply from Everest Pharmacy

Hi Carol, thank you for your kind review. We’re really pleased to hear you found our staff helpful and the service quick. Your feedback means a lot to us.

Rated 5 out of 5 stars

Friendly staff and efficient service

Friendly staff and efficient service

18 March 2026
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Reply from Everest Pharmacy

Hi Mohammed, thank you for your kind feedback. We’re really pleased to hear you’re happy with our friendly team and efficient service. We truly appreciate your support.

Rated 5 out of 5 stars

My medications always on time for…

My medications always on time for deliver, no complaints 👌

18 March 2026
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Reply from Everest Pharmacy

Hi Charity, thank you for your lovely feedback. We’re really pleased to hear your medication is always delivered on time and handled with care. Your support means a lot to us.

Rated 5 out of 5 stars

Good customer service

Good customer service. Whenever I go to pick up my prescription, the staff are welcoming and polite. The shop layout is modern and pleasant and if I have to wait for my prescription to be prepared it's a comfortable wait. I can't fault it. It's seems customer experience is important to them.

21 January 2026
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Reply from Everest Pharmacy

Hi Patrick, thank you for your detailed and kind review. We’re really pleased to hear you’ve had such a positive experience with our team and environment. Providing a welcoming and comfortable service is very important to us, and your feedback is greatly appreciated.

Rated 1 out of 5 stars

The reason I need blood pressure medication

You always attempt to deliver to my apartment when I’m at work after being told for years just leave them in the pharmacy and I will collect them. Then when I get there your staff can never find them and I hear 3 excuses including you picked them up last week down to we delivered them weeks ago until they mysteriously turn up behind the shutters.

19 November 2025
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Reply from Everest Pharmacy

Hi Usman, thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the issues you’ve faced with your prescriptions. This is not the standard of service we aim to provide.

We would really like to look into this further and ensure this is resolved for you. Please contact us at support@everestpharmacy.co.uk with more details so we can investigate and assist you directly.

Rated 5 out of 5 stars

They deliver my medicine on time

They deliver my medicine on time, every time, with great care. They consistently deliver my medicines on time with excellent and reliable service. I really appreciate their reliable service—they always deliver my medicine on time and in a very professional manner. Reliable and punctual service. My medicines are always delivered on time and handled with care.

18 March 2026
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Reply from Everest Pharmacy

Hi Shabnam, thank you for your kind words. We’re really pleased to hear you’re happy with our reliable and punctual delivery service. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Great place nice people and …

Great place nice people and prescriptions always ready on time for my elderly mother

18 March 2026
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Reply from Everest Pharmacy

Hi Mamuna, thank you for your lovely feedback. We’re really pleased to hear your prescriptions are always ready on time and that our team has been able to support your mother. Your support means a lot to us.

Rated 5 out of 5 stars

They are always friendly and helpful…

They are always friendly and helpful and try to answer any of your questions. Also the pharmacist goes out of his way to sort out any medical problems to the best of his ability.their delivery service is also very good and reliable.

18 March 2026
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Reply from Everest Pharmacy

Hi, thank you for your kind review. We’re really pleased to hear you find our team friendly and helpful, and that you’re happy with both our advice and delivery service. Your feedback is much appreciated.

Rated 5 out of 5 stars

Best chemist experience

Best chemist experience. Always get notification when prescription is ready to pick up. Well stocked and most important staff always friendly and helpful.

17 March 2026
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Reply from Everest Pharmacy

Hi, thank you for your kind feedback. We’re really pleased to hear you’ve had such a positive experience with our service and team. Your support is greatly appreciated.

Rated 5 out of 5 stars

Quick service

Always a quick service

17 March 2026
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Reply from Everest Pharmacy

Hi, thank you for your feedback. We’re glad to hear you’re happy with the quick service. We appreciate your support.

Rated 5 out of 5 stars

Good service

Reminder when to collect. Polite service, short wait when collecting.

11 March 2026
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Reply from Everest Pharmacy

Hi Kay, thank you for your kind review. We’re really pleased to hear you’re happy with the reminders and the service when collecting your prescription. Your feedback is much appreciated.

Rated 5 out of 5 stars

Fabulous service

The staff have been extremely helpful and friendly in helping with the care of my dad. The service is excellent, thank you

2 March 2026
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Reply from Everest Pharmacy

Hi Nicola, thank you for your lovely feedback. We’re really pleased to hear our team has been able to support your dad’s care. Your kind words mean a lot to us.

Rated 1 out of 5 stars

Seeing the Doctor was faster than…

Seeing the Doctor was faster than getting the medication. I was waiting 20 min before anyone even acknowledge I was stood at the till.
6 people were working that day and only 3 people on the shop floor to be seen.
It was then another 15min before I got my medicine

6 February 2026
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Reply from Everest Pharmacy

Hi Jonathan, thank you for your feedback and for bringing this to our attention. We are very sorry to hear about the delays you experienced in store, as this is not the level of service we aim to provide. We will be feeding this back to the branch to review staffing and customer flow. If you would like to discuss this further, please feel free to email us at support@everestpharmacy.co.uk and we will be happy to assist.

Rated 5 out of 5 stars
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Reply from Everest Pharmacy

Hi Ann, thank you so much for your kind review. We are really pleased to hear your tablets were delivered on time and that you had a positive experience. We appreciate your support.

Rated 1 out of 5 stars

Waiting time

The pharmacy is under
Staffed and the waiting is too long.. This pharmacy needs two pharmacists on duty for it to see all the people waiting.

16 March 2026
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Reply from Everest Pharmacy

Hi Marie, thank you for your feedback. We are very sorry to hear about the waiting times and your concerns regarding staffing. This is not the experience we want for our customers, and we will be feeding this back to the branch for review. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk and we will be happy to help.

Rated 3 out of 5 stars

Waited 20 minutes for my prescription…

Waited 20 minutes for my prescription the chap that were meant to get it for me answerd the phone 3 times and left me standing there

13 March 2026
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Reply from Everest Pharmacy

Hi Breda, thank you for your feedback. We are sorry to hear about your wait and understand how frustrating that must have been. We will be sharing this with the branch to improve service efficiency. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk.

Rated 5 out of 5 stars

Polite friendly staff.

Polite friendly staff.

16 March 2026
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Reply from Everest Pharmacy

Hi Gail, thank you for your lovely feedback. We are so pleased to hear you found our staff polite and friendly. Your kind words mean a lot to the team.

Rated 5 out of 5 stars

Efficient and easy too access

Efficient and easy too access

17 March 2026
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Reply from Everest Pharmacy

Hi Maureen, thank you for your kind review. We are glad you found the service efficient and easy to access. We appreciate your support.

Rated 5 out of 5 stars

Superab

Very well look after

5 March 2026
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Reply from Everest Pharmacy

Hi Javed, thank you for your feedback. We are really pleased to hear you felt well looked after. Your support means a lot to us.

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