Event Travel Hub - Seagull Travel Reviews 

1,073
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and knowledgeable drivers who consistently ensure smooth, safe, and enjoyable trips to various destinations. Travelers note that the team goes above and beyond to provide top-notch assistance throughout every journey. Some people were satisfied with the clean, comfortable coaches, the seamless online booking process, and the well-organized itineraries. Consumers also highlighted the highly convenient local pick-up points and perfectly timed schedules that make traveling completely stress-free. Many reviewers express excitement to book future adventures and continue using these reliable services for their upcoming travel needs.

What people talk about most

Service

People report positive experiences with service, highlighting well-organised trips and punctual, comfortable... See more

Staff

Users describe positive interactions with staff, often praising the friendly, helpful, and polite nature of... See more

Location

Clients share positive opinions on location, highlighting convenient pick-up points and drop-off spots... See more

Holidays

Customers report positive satisfaction with holidays and day trips, consistently mentioning great experiences... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that online reservations are straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used for regular away fan travel for Brighton Women matches. Coach arrives on time for pick-ups, always clean & comfortable. Regular driver Kevin always brightens the trip as do his co-pilots... See more

Company replied

Rated 5 out of 5 stars

Very friendly welcome and communication throughout trip. Excellent driver, David, who knew the roads well enough to miss any known holdups. Coach was comfortable although I am glad I haven't got long... See more

Company replied

Rated 5 out of 5 stars

Coach was on time and arrived to venue to allow time to explore station and area. Nice fellow companions which makes the day great. Journey back to drop off point was different from the outward trip... See more

Company replied

Rated 5 out of 5 stars

Have been with this company a few times now and do not have a single bad word to say. They do everything to make the experience brilliant from start to finish. Worthing coaches are perfect and every... See more

Company replied


Company details

  1. Travel Agency
  2. Bus and Coach Company
  3. Soccer Club
  4. Sport Tour Agency
  5. Theater Production
  6. Travel Aggregator

Written by the company

As the official fans transport provider for Brighton Football Club, our coach travel service embodies reliability, comfort, and convenience. Ensuring fans arrive spirited and ready to support their team, we offer seamless journeys to and from matches, prioritizing punctuality and comfort. Excitingly, we've expanded our offerings beyond match days, now venturing into exhilarating excursion trips. Whether exploring nearby sights or embarking on thrilling adventures, our coaches guarantee the same excellence, promising unforgettable experiences beyond the football pitch.

Book our 2025/2026 #bhafc Travel Season Tickets now

Prices frozen if booked by 1st June 2025

Prices frozen if booked by 1st June 2025
Book a seat on one of our buses/coaches and let you matchday experience start the moment you step on board

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,073)

532 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very reliable service.

Very reliable service.
Always on time.
Coaches Always spotless
Drivers aware of traffic problems ahead and re route accordingly.

Fantastic company
Will keep on using them in future

29 April 2026
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thanks for your kind words. We’re glad you’re happy with the service and look forward to welcoming you again.

Rated 5 out of 5 stars

A very good day out

A very good day out. Well organised and everything worked to time which was good. Lovely couple giving the necessary information about the day, timings, sign sheet and all. Thank you.

6 May 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your lovely feedback. We’re glad you enjoyed the day and that everything ran smoothly.

Rated 5 out of 5 stars

Very positive experience with Seagull Travel wheelchair accessible service

I have recently gone to Sunderland, Burnley and Newcastle with Seagull Travel coaches. Being a wheelchair user with cerebral palsy and recently being diagnosed with anxiety, this option of travel has really eased my anxiety. Unfortunately due to the ramp not working on the coach heading to Tottenham I chose to drive instead but Seagull Travel went above and beyond to arrange alternative parking for me. This was just one example of their excellent and attentive customer service. I look forward to using their service again for myself next season.

2 May 2026
Unprompted review
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Reply from Event Travel Hub - Seagull Travel

Thank you for your lovely feedback. We’re really pleased to hear our service has helped ease your anxiety, and we appreciate your kind words about our team’s support and attentiveness.

Rated 4 out of 5 stars

Times were accurate

Times were accurate, would like to have had a comfort break on the way.

29 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you very much for your review, we appreciate the feedback

Rated 5 out of 5 stars

friendly

friendly, and well organised.

29 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your review

Rated 5 out of 5 stars

All I can say is that both the driver…

All I can say is that both the driver of the bus and lyn the escort on then bus from Saldean are most helpful at ALL times

30 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your kind feedback. We’re glad the driver and Lyn were so helpful throughout the journey.

Rated 3 out of 5 stars

More info needed regarding accessibility for Disabled Visitors at point of booking

I have mobility problems and walk with a stick. It was really disappointing that we weren't given any advance advice on the amount of uneven surfaces and steps at Pashley Manor. It was a beautiful place but I wouldn't visit again due to the long walk across the grass to access the house and gardens from the coach park. There are plenty of companies/Apps now that that provide detailed info on places for Disabled visitors. Maybe you could link up with one?

28 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your reply and review.

You make a valid point and we will investigate the apps etc you have mentioned.

Hopefully we will see you back on board soon

Rated 5 out of 5 stars

Chelsea game

Even with severe disruption due to road works at Falmer the coach driver still got us to the game in plenty of time by going a different route. Still had time for a pie and pint!

21 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thanks for your feedback. We’re glad the driver got you there on time despite the disruption.

Rated 4 out of 5 stars

bonus Sussex country tour

This was a trip to the Pashley Manor tulip festival. There was lots of colour, and it is a lovely garden to visit. The unexpected highlight was a tour of the country roads of Sussex, especially as we came back on a different route to avoid some horrendous roadworks. As ever, all the staff were lovely. It will be a lot easier once we can book individual seats, which I know is coming. Four stars instead of five only because we had a bit too long there for such a compact garden. We were very lucky with the weather so we could all sit out on the terrace, but on a wet day we would have been crammed into the cafe for hours.

28 April 2026
Unprompted review
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Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We’re glad you enjoyed the trip and appreciated the helpful staff. We also appreciate your note about the timing, and we’ll keep that in mind.

Rated 5 out of 5 stars

The best way to get to a game

The best way to get to a game. No hassle and you get time for a pint before kick off ,a good service after. Never have any issues.

29 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thanks for your kind feedback. We’re glad you enjoy the service and the time before kick-off.

Rated 5 out of 5 stars

Easy online booking

Easy online booking, always a clean coach and on time. Friendly drivers

29 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your review, we're glad the booking process was easy

Rated 5 out of 5 stars

Had a super day out

Had a super day out, James our driver was very knowledgeable and polite, check we were all alright during the day. Would be happy to do this day trip to the National Stud and Racing museum at Newmarket. again. Yes we were very lucky with the weather and the journeys up and returning, and there was a lovely group of fellow day trippers on the coach. Would be happy to go on further trips with the company again.

23 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your lovely feedback. We’re delighted you had a super day out, enjoyed the weather, and found James knowledgeable and polite. We’re glad you felt comfortable with the group and look forward to welcoming you on another trip soon.

Rated 5 out of 5 stars

A top class

A top class, efficient and reliable service. highly recommended.

29 April 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you very much for your review, we appreciate the recommendation.

Rated 4 out of 5 stars

Good service and friendly drivers from worthing coaches

Good service from my local village to the Amex for evening matches. Comfortable coaches and professional friendly drivers from worthing coaches. Better than the "bun fight" if using the train ( which i normally do for daytime matches). Well organised in coach park but pity have to wait for coaches to depart from the amex.

21 April 2026
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Reply from Event Travel Hub - Seagull Travel

We appreciate the review

Rated 5 out of 5 stars

Great day out

Very comfortable coach with reserved seats, excellent driving by the driver ( ? Pete) and kept well informed by Keith and Jill. Lovely day out looking forward to booking with you again

28 April 2026
Unprompted review
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you very much for the review, we look forward to seeing you soon!

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