Although I waited longer than expected for my order, I am absolutely thrilled with the quality of the pipe and drape stand I ordered. It is exactly what I needed. After purchasing and returning 2 oth... See more
Company replied
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Although I waited longer than expected for my order, I am absolutely thrilled with the quality of the pipe and drape stand I ordered. It is exactly what I needed. After purchasing and returning 2 oth... See more
Company replied
I have loved every single item I have ever ordered from Event Decor Direct. Their products are perfect and their shipping time is great. I let everyone know where I order my decor items from because e... See more
I received what it appears to be used products.. This is not acceptable. Why weren’t each one of these pieces wrapped like I have gotten them wrapped from other companies that I’ve ordered from, reach... See more
The descriptions on line are very accurate and easy to understand. I used the live chat feature with great success. The material I bought exceeded my expectations and will work perfectly for what I ha... See more
Professional Wedding & Event Decor Products at Factory-Direct Prices
98 SE 7th Street, 33441, Deerfield Beach, Florida
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In less then a week I got my order and I am really thankful.
We are impressed with the service and follow-up.
Love your products. Just received my sequence backdrop curtains. Love them.
Event Decor Direct has been my premier event supply company for years. I trust the quality of their products and my clients has been pleased with it too. Keep up the good work guys
This company is the best fast delivery and if you have a problem they will help you to resolve it awesome customer service thank you 🙏
The product was amazing but the shipping was very expensive
The box was open and the top part of the arch is broke
I read about delivering time on a couple of blogs that it will delay by 3 weeks but event direct did a perfect job. I am impressed how quick my items were delivered and exactly what I have ordered. More will follow soon. Thanks
Very good service I am very happy ..thanks..
One of the best customer service experience I’ve had in a long time. They were responsive and helpful and the product arrived on time as promised
Update: after I returned the items, one of the staff member spoke with me and they resolved my issues. Now, that’s customer satisfaction at its best! I’m purchasing there again and I absolutely recommend event decor direct.

Reply from Event Decor Direct
This used to be a good company. I don't know what happened to them. Orders are incomplete, they don't own up to their mistakes and staff are incompetent. They're terrible with large orders. I've lost so much money dealing with them.

Reply from Event Decor Direct
Great company they stand by their product. Excellent customer service and excellent shipping. No back and forward about a problem. Love your products I've been ordering from this company for about 5 years. I would recommend this company to anyone.

Reply from Event Decor Direct
Sale Rep was very resourceful in guiding me to the best solution.

Reply from Event Decor Direct
My experience has been very wonderful, I can not complain about the service they are very efficient, and the employees are very friendly and about the products are excellent and they arrive immediately
Good Products!!!!!

Reply from Event Decor Direct
Very professional company and I am very satisfied I would recommend this company

Reply from Event Decor Direct
The customer service has been terrific - especially since I am from overseas and the time difference!
The products I received were all brilliant, well packaged and all accounted for. I am more than happy to recommend Event Decor Direct to everybody
Terry

Reply from Event Decor Direct
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