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Eventcube is a fully customisable, feature-rich ticketing platform, empowering event organisers through technology. Every evolution and iteration of the Eventcube platform is a refinement of our values and one step further to our providing the ultimate SaaS ticketing platform and to realising our vision of No ordinary events Try Eventcube today for free
Unit 7 - 8 Sherrington Mews, 3 Gunthorpe Street, 3 Gunthorpe Street, E1 7Rq, London, United Kingdom
3.3
7 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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I’ve worked with Eventcube for over 10 years… they’ve always been supportive and innovative and made us feel like our custom really matters. Whilst it didn’t feel necessary, they’ve actually made even more improvements recently that has taken them to the next level…. absolutely couldn’t imagine working with any other ticket provider.
Booked event, headline acts and all other acts promoted months in a advance. 3 days before event the main headline act is changed to the day after. Contacted customer services and they responded with its not our fault. How can you not know the headline act is not performing on the date stated. Hotel booked, transport booked, tickets booked.....waste of time and money. Avoid at all costs!!
Reply from Eventcube
Hi, thanks so much for taking the time to leave a review. We're really sorry to hear about your experience.
To clarify, Eventcube is the ticketing platform used by event organisers to manage ticket sales. While we power the technology behind the ticket store, we don’t run or promote the events ourselves. Decisions around logistics, communications, and refunds are handled directly by the organisers, as our platform is designed to give them full control over their events, pricing, and transactions.
Signed up to test out the ticketing system but unable to delete my information now. There is nowhere to do this.
Reply from Eventcube
Hi Lou, we appreciate your feedback. If you can reach out to our Support Team at support@eventcube.io, we can help you resolve this ASAP.
Amazing app for selling tickets, fast payments with Stripe with no hidden fees taken off sales. I’ve used this to host a few events and I defo recommended
Reply from Eventcube
Hi Jodora, thanks for the feedback! We're pleased to hear that Eventcube worked excellently for your events.
Booked tickets through Eventcube and to my absolute horror see that add nearly 20% on in fees. They do this by making you select individual tickets, each with its own fee attached, the add on tickets for on the day addition attractions come with a fee. Family of 5 I day event purchased at the same time in October priced at just £75 ends up at £90 with eventcubes fees. Reached out to them to be told "yea things cost money"
Reply from Eventcube
Hi there, thanks for your review and for your comments.
I notice that your review relates to a particular event as opposed to the actual Eventcube software.
If so you'll note from our website that we are actually just Software as a Service (SaaS) that event organisers use in order to facilitate the sale of their tickets.
Eventcube is just the ticketing and registration platform and does not set the price of the tickets or indeed the booking fees that you refer to.
For any issues or feedback on booking fees or ticket prices please contact the organisers directly.
Eventcube makes putting events online really quick and hassle free. The site is easy to navigate and there is always someone online to sort out any queries.
Reply from Eventcube
Hi Alice, thanks for the kinds words. We take pride in our platform's ease of use and our human support team.
Great company. Always helpful when we had any problems.
Reply from Eventcube
Hi there, thank you for your feedback. We're pleased to know that Eventcube worked out for your events.
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