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Rated 1 out of 5 stars

Ordered a revolve 360 car seat that does not fit. Evenflo requires calling to request a return; however, there the call center /chat is closed/not accepting calls/chats despite the fact their hours ar... See more

Rated 1 out of 5 stars

If you want to be able to easily return something, don’t purchase a product directly from evenflo.com. It says you need to contact them for returns instructions but then their call line is always clos... See more

Rated 1 out of 5 stars

I ordered two products to replace on the exosaucer. The light bar did not work upon arrival. I didnt even bother returning because the first time there was a mailing issue. everything else we own is F... See more

Rated 1 out of 5 stars

Garbage customer service, car seat absolute garbage. My 30 month old can slide her chest clip down an get her arm out. I have tried multiple tips, tricks, talk to many moms on different support groups... See more

Company details

  1. Home & Garden

Information provided by various external sources

For nearly 100 years it has been Evenflo’s mission to find and provide to you products that help you throughout your journey as a parent.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had a problem with a saucer

We had a problem with a toy, called to report the problem. They were so very helpful, mailed a new replacement part out along with many extras! They were caring, quick and very helpful! Thank you so much!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! The representative I was in contact with for the part I needed was very quick to respond, helped me with getting the right part and the part was received in a timely manner.

10 May 2018
Unprompted review
Rated 1 out of 5 stars

I ordered two products to replace on…

I ordered two products to replace on the exosaucer. The light bar did not work upon arrival. I didnt even bother returning because the first time there was a mailing issue. everything else we own is Fisher price and never had a issue w any of there products. Its was probably just defective and one bad apple but due to circumstances, probably will just stir to Fisher price.

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Love the glass bottles

Love the glass bottles! Used them with my first baby 10years ago, and happy to use them a second time around. I never considered a different, and way over priced, brand.

10 May 2018
Unprompted review
Rated 4 out of 5 stars

Was shipped quickly and conveniently

Was shipped quickly and conveniently. I ordered a sunshade and it was the correct part for the car seat just seemed a bit small and not a lot of coverage for a sunshade. Was decently priced, can’t complain much!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Good Experience

Good Experience, had trouble with the delivery address and they ship the piece without shipping cost to me!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

I recommended 100%

Some of my favorite features are that it comes in handy to use and it’s also very easy put away plus it’s practical and it’s quite soft for my baby which I love my pilot sand tone

10 May 2018
Unprompted review
Rated 1 out of 5 stars

I'd give it 0 stars.

If I could, I would give it no stars. I ordered my stroller/car seat from here, and it took 3 weeks for them to get me the right stroller. The first stroller that came in was not the one I ordered, sent that back, they sent me the correct set the 2nd time, but it was broken, on the 3rd attempt, the company input my wrong address (since they had to make the label for the returned broken one). The UPS guy was nice enough to call customer service to get my correct address.

10 May 2018
Unprompted review
Rated 5 out of 5 stars

I love this company!!

I love this company!!! ✔️ replacement parts 4 yrs after we bought it. ✔️ amazing affordable prices. ✔️told me delivery was up to 14 days I had it in 3. ✔️they sent a wrong style for one of the pieces and resent another piece quickly and out of their pocket without me asking for that. Now I'll consider buying another Evenflo if they add more padding to the seat

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

I am glad to come across Evenflo during their sales. I was able to get the necessary items at half the cost. Would definately recommend ordering from this site. Also fast shipping and options to ensure item arrived.

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Had an issue with my original Evenflo…

Had an issue with my original Evenflo pivot stroller(wheels lock in different positions) call the customer care number told them my problems and concerns and they sent one right out. Thank god I saved my receipt which my it a smooth and easy transaction.

10 May 2018
Unprompted review

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