EV Cable Shop Reviews 

634
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting cables are sturdy, durable, and provide reliable charging with solid connectors that prevent overheating. Many people highlight the exceptional speed and efficiency of the delivery service, with items often arriving next day or within a couple of days. The ordering process is frequently described as easy and straightforward, supported by a clear website and helpful service. However, some customers also noted issues with missing items, specifically storage bags that were expected but did not arrive with their order. Additionally, a few people experienced initial delays or problems with delivery, sometimes requiring follow-up calls or collection from a local depot, although these issues were often resolved.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its quality, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Quality

People report positive experiences with product quality, consistently praising the high-quality materials and... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and speed.... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more

Rated 5 out of 5 stars

Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more

Rated 5 out of 5 stars

Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alte... See more

Rated 5 out of 5 stars

Fast delivery and a big thick cable, but very expensive for what is just a few wires wrapped in rubber. £280 for a 15m granny cable is criminal lol. And yet we're meant to believe the world want... See more


Company details

  1. Auto Parts Store

Written by the company

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Contact info

4.8

Excellent

TrustScore 5 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(634)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent service with EV…

Excellent service with EV extension/delivery, only thing let you down was no one answered the phone left 3 messages as per instructions without a return call as promised ( needed a bit of advice ) as some customers aren’t experts

7 April 2025
Rated 5 out of 5 stars

Knowledgeable and helpful

Super quick delivery. Very responsive when we realised we had initially purchased the wrong cable and emailed to arrange an exchange. Very knowledgeable too.

7 April 2025
Rated 5 out of 5 stars

The service I received was 10/10

The service I received was 10/10. From advice, to after sales service, all perfect. I bought a cable to extend my BP Pulse charging cable which would reduce the wattage so my Solar panels would fully charge my hybrid. Very happy and would use again in a heartbeat

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend!!

I needed a long cable to charge my Ford kuga, having contacted the company, I was told exactly what to buy and where to find it on the website.
I navigated the website easily and found the cable I needed easily.
The cable was ordered around lunchtime and was delivered the following day at around lunchtime!
It was as specified and is charging the car as I write!
Excellent company, excellent service and excellent product.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and polite, very, very satisfied with the prices, and delivery time, will definitely use again, thank you

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Charging cable arrived quickly and the delivery driver followed instructions about where to leave it. Very happy, I will use them again and recommend to friends.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

3 pin charger for hybrid

I needed a 3 pin cable to charge a hybrid at home. It was easy to find the correct cable that I needed and was one of the deciding factors compared to others. Delivery was quick, the cable works as expected and looks good quality.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Very user friendly for novice EV owners

Very easy site to navigate, especially if like myself being new to the world of EV's, getting the right cable can seem a little bewildering at first. I also like the fact that EV Cables double checks that you have infact ordered the appropriate cable which demonstrates they want their customers to be satisfied. I also appreciate that by using Royal Mail 48hr service the Isle of Wight is not considered a 'remote' offshore island. I will definitely be using this company again, first class experience. ISRay

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Good Quality Product

Bought two 7.2kw 5m cables, very good quality for the price of £137.99 each. It can come with a free EV Soft Cable Bag, that is if you write a review. I got two of the bags too which is good quality.
Fast next day delivery if you order before 12pm. The Delivery courier used is DPD which had tracking and delivered as mentioned within time frame of
1pm-2pm. I would recommend evcableshop to Friends and Family.

11 March 2025
Rated 5 out of 5 stars

Excellent service

I ordered the wrong cable, contacted the CS and received prompt response. CS staff helped me find the right one, I reordered and received a quick delivery. The cable works like a charm.
This is a decent company with excellent service. Highly recommended.

10 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look