Evbug Reviews 

353
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used EV Bug numerous times over the last few months for EV charge points for my charge point install business. They have a large variety of charge points available at the best prices around. T... See more

Rated 5 out of 5 stars

EVBUG are great to deal with, next day delivery on charges and very competetive rates. Nothing is too much trouble, and Ian is always very helpful. They are becoming our go to supplier for EV produ... See more

Rated 5 out of 5 stars

PREMIER ELECTRICAL SOLUTIONS EV Bug is one of our main suppliers for the ev chargers we use, they arrive on time and are the best prices we can find. we are also an installer partner on there network... See more

Rated 5 out of 5 stars

Quick delivery and an excellent price for a zappi car charger. Could make advert clearer which version was being sold but helpful when called to check, more a point so evbug don't miss out on sales th... See more


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4.8

Excellent

TrustScore 5 out of 5

353 reviews

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4.8

All reviews

(353)

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Rated 5 out of 5 stars

Good customer service, very speedy and competitive

I previously posted a less than enthusiastic review which was possibly unfair. An error was made in the colour of the box I received and, because I'd already booked an electrician to instal the car charger, I didn't contact Evbug to sort it out. However, they saw my review and contacted me to say they'll send me a cover in the original colour that I can just swap out. That's customer service!

I'm pleased I bought from Evbug - the price was the most competitive I could find, most suppliers only had the charger in black, and delivery was super speedy.

5 June 2023
Rated 5 out of 5 stars

Great charger shipped fast

Great product, shipped promptly. Ordered Friday evening here on Tuesday morning. My electrician has just finished installing my new charger and my EV is happily charging on the drive.

18 May 2023
Rated 2 out of 5 stars

Charger but no installation

Ordered my EV charger and asked for installation. Charger arrived the next day. However the company was supposed to organise the installation. This they did not do. They did not pass all the information and pictures I provided to any installers as they say they will. When I phoned they said "...well we are based in Devon so get other installers to do out of area." In a nutshell they were not interested. I got cut off and trued a number of times to reach them with on luck. It seems they didn't really care about installation once they had the EV charger sale. So I have had to find my own local installers to give me quotes. Not really a good service as advertised.

4 May 2023
Rated 4 out of 5 stars

Order placed but no confirmation email - but got the DHL tracking after the admin send me over the email

Update 05th May
Received as promised by Ian apart from the initial miscommunication.
Price is generally good and competitive.
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Update
04th May
As promised by Ian, I have the dhl tracking number and it will be delivered by Friday.
thanks Ian
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Update
03rd May
Got a call from the seller, they had issues with the system and the internet and I will receive the charger on Friday as promised by him.
I will wait before I further update the rating.
I am still frustrated how come I didn't received any email for placing the order. Worth for you to look into.
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Order placed with no confirmation

I placed an order yesterday night for EV Charger and paid using Paypal. I didn't register but just bought it. The money has been deducted but I don't have any confirmation email neither I have any order ID from them. I called them but it went to voicemail.
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Paypal says the money has gone to BradleyLighting ltd. When I found a whatsapp number on BradleyLighting it belongs to a different company altogether.
I am doubting if this is fraud website or what
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2 May 2023
Unprompted review
Evbug logo

Reply from Evbug

All issue now resolved

Rated 3 out of 5 stars

Quick but poor packing

The parcel arrived quickly however the product box and additional item were simply put in a large box without any additional packaging material. This was a >£500 purchase!

13 April 2023
Evbug logo

Reply from Evbug

Many thanks for your feedback I will pass this on to the warehouse .

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