Yes, it’s scam. Looking at the reviews they provide a small number of customers with the mould kit and sometimes even the retainers they have ordered. But for the majority they just take your money an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It deserves zero stars. Absolute scam of a company - it' doesn't exist. Didn't receive any putty, and no return label in the box. Returned what they'd sent via recorded delivery (as advised by m... See more
Order says complete, haven’t received my retainers. Absolutely no feed back from them despite sending them multiple emails. Absolutely shocking. What I don’t understand is that my first order went per... See more
I cpuld not recommend this company enough, I’ve not ordered retainers online before but I’ve been pleasantly surprised. The kit arrived in 2 days, the instructions were clear and easy to follow, with... See more
1.7
Bad
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent value for money
Straight forward process, great customer service who answered my questions. Really please with quality and fit of aligners.
13 July 2024
Unprompted review
Used them for the first time and it was…
Used them for the first time and it was very easy. The shield was a bit tighter than expected at first, but got used to it quickly. Used it for around 3 weeks now and happy so far. Contacted their customer service and they were very helpful, friendly and quick to respond.
15 May 2024
Unprompted review
Great quality retainers. Perfect fit
I am very pleased with my retainers. Following the completion of my final set of straightening aligners, I was advised to wear retainers to maintain long-term results. The customer service was exceptionally friendly and efficient. The retainers I received fit perfectly and are of high quality.
22 May 2024
Unprompted review
Great product. Lovely fit. Very happy
Was a bit dubious as very few reviews. But service and product are great. Seems like really good quality and a lovely fit . Lower retainers ordered for about £42 a fraction of the price of the dentist at over £200. Will definitely use again. Just hope they can keep these prices low.
10 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.