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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding exactly what they need, even for older or hard-to-find items. People frequently mention the fast delivery and fair pricing, appreciating the quality of the items received. However, some customers also noted issues with their orders, including delays in shipping or receiving incorrect parts. There were also instances where ordered items were out of stock or discontinued, leading to cancellations and refunds.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the availability of hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy shipping,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast service,... See more

Price

People report positive experiences with price. Many customers found prices to be great, fair, and often the... See more

Quality

Clients share positive opinions on quality, particularly regarding replacement parts. Many reviewers are very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately, the Miele Classic C1 Pure Suction Canister Vacuum model did not work on my carpets. I was disappointed!! Before ordering, I did call and asked few questions, including if that model ha... See more

Rated 5 out of 5 stars

We have a very old Electrolux Canister Vacuum that we have been using for about 40 years. About 2 decades ago, I discovered the evacuumstore and I've been impressed with their availability of filters,... See more

Rated 5 out of 5 stars

I took my Miele vacuum to be repaired as I had lost suction via the hose.No charge for a diagnosis via my local vacuum store but the hose replacement needed to be ordered and the price was going to be... See more

Rated 5 out of 5 stars

First time Customer. Explained my issues with my purchase. Just had to send a few pictures. Plus a few emails. Before I knew it the owner had refunded me money. Great experience for being optimistic a... See more


4.2

Great

TrustScore 4 out of 5

560 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company lies

This company lies, just like the company's they do business with.Like SEBO VACUUM CLEANER USA.THEY PRICE MATCH, THAT'S LAUGHABLE 🤣😂😅🤣😂. I called this company up, and ask for a price on a vacuum CLEANER. And they would not budge one penny or price MATCH ANYTHING. They are full of crap. NOTHING BUT A BUNCH OF LIER'S like 99.99% of these vacuum cleaner manufacturers and dealerships all ARE.ALL THEY DO IS LIE 24/7 365 days a year

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery!

Just ordered Aerus 25 Pack Generic Canister Vacuum Bags Style C for my Electrolux. I've been using these for years and there's not one bit of difference between these generic bags and the Aerus ones....just a lot cheaper!! I love them and I love ordering from evacuumstore...easy and prompt delivery!

7 February 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a Hepa filter

I ordered a Hepa filter for my old GE Upright vacuum cleaner, it arrived today well within the time frame they said it would take. The item is exactly what is required for that vacuum, I am very pleased. I would recommend this company to anyone who needs parts for a vacuum cleaner. I called the company today to find out when the filter would arrive, the person on the line was very courteous and said that it was supposed to arrive today, and sure enough, I found it in our mailbox.

20 December 2022
Unprompted review
Rated 1 out of 5 stars

Ordered an important part for a vacuum…

Ordered an important part for a vacuum that i needed for my business. I received email that item was shipped 9/27 by USPS priority. After 3 days and not receiving order i checked the tracking and it stated that a label has been created but not shipped. I called the customer service on 10/4 too inquire why the order STILL was in preshipment. I talked to a confused and unorganized operator who promised me shed get back to me during the day to rectify the situation. After no call for 8 hrs i called again and the explanation i got was that the item was shipped the 27th - i explained to the agent that USPS tracking still had the item in preshipment... she then told me she had no idea what was going on and would have to investigate it again- i then canceled the order and bought item on amazon and it will be here in 2 days. I tried to give another vendor a chance to get my business instead of amazon, but this company fell way short- do not use, bad company and very unorganized.

4 October 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of belts for my Eureka…

I ordered a pair of belts for my Eureka vacuum. The first one broke before I turned the machine on after installing it. I've installed the second one and I hope it will last. I tried to use their site to ask for a refund of half $19.00. The site was impossible. It told me I'd used a wrong sign(>) in my request and would not budge.

31 July 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and a true “safe drop”.

Efficient and I timely and a word out to the delivery. The package was safe dropped behind an “organic container “. Very much appreciated. So often the packages are just dropped on the stoop. This person was very considerate of the true meaning of “safe drop”. Thank you.

21 November 2021
Unprompted review
Rated 4 out of 5 stars

Received my vacuum as promised

Received my vacuum as promised. Vacuum had grass on the wheels when I removed it from the box and a scratch on the underside of the vacuum. Called customer service and was told I could send it back for a 20% return fee. They could not help me with any additional credits because I got 10% off at the time of purchase. The vacuum works well and we are keeping it.

20 November 2021
Unprompted review
Rated 5 out of 5 stars

I will buy from them again.

The eVacuumStore had exactly what I needed at roughly 1/3 the price of a repair shop.The part I ordered was securely packaged and arrived on time. I will definitely use eVacuumStore in the future.

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied!

Somehow, I lost the hose that attaches to my hand held vacuum. Ordered a new one online....easy to navigate the website. Timely delivery, packaged well, reasonable price.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Seriously Sucks!

Extremely happy about the Miele Vac-it’s powerful, easy to use, clean and quiet! My order arrived remarkably fast and so did the additional accessories, such as the convenient brush tool and mini turbo brush. The bags have a good capacity, and I am confident that the hepa filter really makes a difference when putting this machine to task!

17 November 2021
Unprompted review
Rated 4 out of 5 stars

Got the switch

I received the item. I had paid extra for UPS ground, but got it via USPS. Not sure why.
In any case I got it in about 5 days. It’s been installed back in the vacuum and works well.

So it was a bit pricey, but it beats having to buy a brand new one and gives a new life to a 36 yr old Electrolux!

15 November 2021
Unprompted review

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