While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding exactly what they need, even for older or hard-to-find items. People frequently mention the fast delivery and fair pricing, appreciating the quality of the items received. However, some customers also noted issues with their orders, including delays in shipping or receiving incorrect parts. There were also instances where ordered items were out of stock or discontinued, leading to cancellations and refunds.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the availability of hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy shipping,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast service,... See more

Price

People report positive experiences with price. Many customers found prices to be great, fair, and often the... See more

Quality

Clients share positive opinions on quality, particularly regarding replacement parts. Many reviewers are very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately, the Miele Classic C1 Pure Suction Canister Vacuum model did not work on my carpets. I was disappointed!! Before ordering, I did call and asked few questions, including if that model ha... See more

Rated 5 out of 5 stars

We have a very old Electrolux Canister Vacuum that we have been using for about 40 years. About 2 decades ago, I discovered the evacuumstore and I've been impressed with their availability of filters,... See more

Rated 5 out of 5 stars

I took my Miele vacuum to be repaired as I had lost suction via the hose.No charge for a diagnosis via my local vacuum store but the hose replacement needed to be ordered and the price was going to be... See more

Rated 5 out of 5 stars

First time Customer. Explained my issues with my purchase. Just had to send a few pictures. Plus a few emails. Before I knew it the owner had refunded me money. Great experience for being optimistic a... See more


4.2

Great

TrustScore 4 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipping

Fast shipping, useful and well made attachments. Filters arrived just in time to replace the original one!

24 October 2021
Unprompted review
Rated 5 out of 5 stars

A HOSE by any other name . . . .

I ordered the product. Received it. Installed it and it's working flawlessly. It seems the product was designed specifically for my Kirby Heritage II. I tried using regular duct hosing in the past but it wasn't an exact match the way this tubing is.

24 October 2021
Unprompted review
Rated 1 out of 5 stars

I bought this cleaner on the internet…

I bought this cleaner on the internet for $49.95 and by the time I received the cleaner, I was charged a total of $101 Canadian. This taught me a lesson to never order
from America again.
Regards,
Hans Leonhardt

20 October 2021
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the time it…

I was very pleased with the time it took to get my new Miele vacuum. I will admit that I think it had been opened before I got it, but it seems to work beautifully. My only negative is the very short cord! I almost have to plug and unplug it in every room in my house, and my house is only 1500 square feet.

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Good buy

Good buy. Belts were just what I needed. At $.075 a piece I purchased 10 of them. Better buy than at Walmart, especially since Walmart no longer carries these. Glad to have my Sanitaire upright vacuum working again!

15 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look