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EUROSKATESHOP | USASKATESHOP | KITEDANMARK Reviews 

102,512
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Your customer service agent Katrine was so lazy, and uncaring, that I nearly declined to bother with an order. Thankfully, Hannah intervened, and provided the answers I needed that the website was l... See more

Rated 5 out of 5 stars

Very good choice of scooters and colours. Bought 2, pink and a purple one for twin granddaughters for their 6th birthday. They were absolutely delighted with them. They were on an excellent sale price... See more

Company replied

Rated 5 out of 5 stars

First class service from beginning to end. Surf skateboard bought for my Granddaughter's 12th birthday. Absolutely loves it. Good quality board and will give many hours of fun and pleasure. Highly... See more

Company replied

Rated 1 out of 5 stars

We ordered a skateboard over two weeks ago, the shipment time listed was 3-7 business days - it still hasn't arrived. It's stuck somewhere. We were told that it didn't have the correct information and... See more

Company replied

Company details

  1. Skate Shop
  2. Streetwear Store
  3. Surf Shop
  4. Winter sport Store

About EUROSKATESHOP | USASKATESHOP | KITEDANMARK

Written by the company

Euroskateshop (together with KiteDanmark and KiteNorge) is one of Europe’s leading online retailers of scooters, skateboards, surf, and snowboards.

  • Founded in 2009

  • We operate across 18 local domains and languages

  • We have helped over 1 million customers get closer to their dreams.

  • With a product range of 50,000+ items, we offer one of the largest selections in the action sports world.

  • Euroskateshop

    A company with passion and dedication to extreme sports

    Written by the company

    Sports that we live and breathe for every day!
    Our company grew out of a desire to provide the best quality products for a reasonable price and thereby making the products available to everyone. We founded the company out of passion and dedication to extreme sports.

    Our service

    Help and guidance in different languages.

    Help and guidance in different languages.
    We can provide you help and guidance in a few different languages, primarily english, danish, german, spanish and french.

    Contact info

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    4.0

    Great

    TrustScore 4 out of 5

    103K reviews

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    1-star

    Asks customers to review

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    4.0

    All reviews

    (102,512)

    14,260 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    NKD Pro Scooter Matthias…

    I bought the NKD pro scooter Matthias Viller in purple for my nice, very awesome price and the delivery is also fast, from Denmark to Austria in 4 days that's awesome and great work. Thanks

    23 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks for the great review! Really glad the delivery was so quick and you're loving the scooter 😊 Hope to see you again soon!

    Rated 4 out of 5 stars

    Quick delivery

    Quick delivery, and the product (plastic, large cones) was correct and seemed like good quality. The box was in a pretty bad shape but that might be because of the delivery company.

    23 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thank you so much for your review! We're delighted the cones arrived quickly and met your expectations 😊 We appreciate your understanding about the box - you're right that these things can happen in transit. Hope to see you again soon!

    Rated 5 out of 5 stars

    Quick service and affordable prices.

    Quick service and affordable prices.

    22 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks so much for the great review! We're really happy to hear that you appreciated our quick service and affordable prices 😊 We hope to see you again soon!

    Rated 5 out of 5 stars

    The goods arrived quite quickly and…

    The goods arrived quite quickly and they were better than expected - solid produkt, solid service !

    22 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks for the great review! 😊 We're glad to hear everything arrived so quickly and exceeded your expectations. Hope to see you again soon!

    Rated 4 out of 5 stars

    Good

    Delivery as promised.

    22 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks so much for the kind words! We're thrilled the delivery came through as promised 😊 We hope to see you again soon!

    Rated 5 out of 5 stars

    Products are good and kids like

    Products are good and kids like. One small issue with delivery was also solved very quick. Good service.

    21 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thank you so much for the wonderful review! We're thrilled the kids are enjoying the products, and we're especially glad we could sort out that delivery issue quickly for you 😊 We hope to see you again soon!

    Rated 5 out of 5 stars

    Great scooter

    Great scooter, quick brakes, very well made scooter would recommended. The only problem was the delivery as it delayed for about 2-3 days on the other hand great customer service.

    14 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks so much for the great review! We're glad you love the scooter and appreciate the quick brakes and build quality. Thanks for your patience with the delivery, and thanks for the kind words about our service 😊 Hope to see you ride with us again soon!

    Rated 1 out of 5 stars

    Really disappointed with the product

    Really disappointed with the product. Bought Story kayak valued at 1.000€. First time use and it lost air in all 3 areas. Obiously poorly built. Not sure why they sell defected product. The solution provided was 50% reinbursement. Quite unacceptable as it does not work. What am I supposed to do with kayak full of leaks? Asides from this it was very scary to lose aire and get full of water in the sea. I was very lucky coast guard took me back or I do not know the outcome.

    21 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    A beautiful product at a competitive…

    A beautiful product at a competitive price
    I bought a dry robe online and it came very quickly, but unfortunately, I bought the medium size which was too big.. I tried to exchange but unfortunately the same colour is sold out so they were very sweet and will give return money and I can order another one later. I also got a free return label very good service.

    21 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Tak for din flotte anmeldelse! Vi er glad for at roben kom hurtigt, og at vi kunne hjælpe dig med at få pengene tilbage så du kan bestille den rigtige størrelse. Vi håber at se dig igen snart 😊

    Rated 5 out of 5 stars

    Such a good variety of scooters.

    Such a good variety of scooters.
    Also reduced price on sale.

    17 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks so much for the great review! We're thrilled you found such a good variety of scooters and that the sale prices worked out well 😊 We hope to see you again soon!

    Rated 1 out of 5 stars

    Like a Scam

    I was supposed to receive the package within 2-5 days. After two weeks of waiting, I canceled and sent an email requesting a refund. It's been three weeks and I still haven't received the item or my money. Customer service is nonexistent. They told me they wouldn't refund my money until they received the return. I absolutely do not recommend this company.

    21 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    The Board is perfect and fast delivery…

    The Board is perfect and fast delivery aswell 🤙🏽

    13 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thanks so much for the kind words! We're thrilled to hear the board is perfect and that the delivery was fast 😊 Hope to see you soon!

    Rated 5 out of 5 stars

    Products description and…sizing

    Products description and measumentreally help narrow down my size.

    13 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thank you so much for your lovely review! We're really glad the product descriptions and sizing information helped you find the perfect fit 😊 We appreciate you taking the time to share your feedback, and we hope to see you again soon!

    Rated 2 out of 5 stars

    Product failed within warranty period — company denied the claim anyway

    I purchased the NKX Windsurf Inflatable SUP 10' in December 2023 on sale. The board performed well initially, but after only a handful of uses, I noticed a leak in the seam which then turned into a major seam leak, causing a full loss of pressure.

    I filed a warranty claim in July 2025, well within the standard 2-year window, and was instructed by customer service to re-glue the seam myself using their video instructions. I followed those directions carefully, waited several days for the bond to cure, and re-inflated. The repair held briefly, but the seam failed again at just 6 PSI (well below the recommended 10-15 PSI range), and on inspection it was clear the manufacturer's original adhesive was failing at the PVC layer bond, not from user damage. I've continued to try repair with HH-66 and aquaseal. And now, a year later, the seam has now burst to roughly 15 inches and is beyond patching. When I followed up, I was told the product was now "outside the warranty period" and offered only a 10% discount code toward a replacement despite the fact that my original claim was submitted on time and the failed self-repair was done at the company's own direction. The product is now listed at full price and the discount is vastly beyond the sale price I originally purchased.

    I liked the board itself when it worked, but a manufacturing defect that surfaces within warranty shouldn't become the customer's problem a year later just because resolution dragged on. I'd think carefully before buying from Euroskateshop if you may need to rely on warranty support down the line.

    14 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    Above expectation

    Quick delivery, good quality on product.

    13 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Tack för din review! Vi är glada att höra att leveransen var snabb och att du är nöjd med produktens kvalitet. Vi hoppas att få servera dig igen snart! 😊

    Rated 5 out of 5 stars

    Seems like an good product

    Seems like an good product. Boy is happy. Fast delivery

    13 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Tusen takk for fine ord! Vi er glad for å høre at produktet liker seg hos gutten din og at leveringen var rask 😊 Vi gleder oss til å hjelpe deg neste gang!

    Rated 5 out of 5 stars

    Bought multiple times here

    Bought multiple times here. First order was a scooter when my oldest was 3 years old, now she is 12 and still happy with here Story scooter. Also my other two kids are happy with them. Just replaced one of them after 6 years.

    13 July 2026
    EUROSKATESHOP | USASKATESHOP | KITEDANMARK logo

    Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

    Thank you so much for the amazing review! It's brilliant to hear that your kids have been enjoying their Story scooters for so long - 6 years is fantastic! We're thrilled to be part of your family's adventures and hope to see you again soon 😊

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