Euro Puppy Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and exceptional communication throughout the entire process. Many reviewers highlight the smooth and reassuring service, making the experience of getting a new puppy joyful and stress-free. People are delighted with the healthy, well-adjusted puppies, often noting their excellent temperament and basic training upon arrival. The company's dedication to customer satisfaction is evident, with many appreciating the personalized support and care provided. Reviewers consistently recommend Euro Puppy for their reliable service and ability to fulfill dreams of finding a perfect pet.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, highlighting their professionalism, kindness, and... See more

Service

Customers consistently note positive experiences with service, highlighting the company's professionalism,... See more

Product

Reviewers highlight positive aspects of the product, with many receiving loving, wonderful, and healthy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the kindness, dedication, and... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers stating it was great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for... See more

Company replied

Rated 5 out of 5 stars

Trustworthy, great experience from start to finish. Mr. Mohsen is a truly helpful and kind man — always available, caring, and professional. And as for the co-founder Mr. Sándor Fagyal, his commun... See more

Company replied

Rated 5 out of 5 stars

We recently welcomed our Cavapoo from Euro Puppy and couldn’t be happier. From the start, the team was responsive, caring, and kept us updated with videos and photos during the training period. O... See more

Company replied

Rated 5 out of 5 stars

We got our Leo today and he seemed so confident and excited to be in his new home . We immediately took him to the vet who checked all vaccinations , microchipping and health of Leo and came to th... See more

Company replied


Company details

  1. Pet Adoption Service
  2. Dog Breeder
  3. Pet Store

About Euro Puppy

Written by the company

At Euro Puppy we know how important choosing a puppy is, and how important trust is when buying that puppy online.

We pride ourselves on delivering an honest, caring and responsible service that puts the health of our puppies above all else. After all it is a new family member that we are providing!

Working with live animals, and delivering them around the world, is not without its challenges. Even when issues naturally arise occasionally, we don’t shy away from the truth, but deal with it head on.

This belief in trust, accountability and transparency is why we were happy to join Trustpilot and share the heartfelt thoughts of many of our more than 15,000 customers.

Meet Euro Puppy

Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(176)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended service and product

I have had a very good experience with Euro puppy and I think them very much ffor the wonderful puppy I have got. They got the puppy to me without a problem and they were very attentive all the way up until I received the puppy and now offer me contact if I ever have any problems. I highly recommend them.

28 August 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you for the wonderful review—thrilled Euro Puppy brought joy to the family, and grateful for the kind words about our service. 


We’re here anytime, and the recommendation truly made our day.

Rated 5 out of 5 stars

I cannot recommend EuroPuppy highly enough


I cannot recommend EuroPuppy highly enough! We have now welcomed our second puppy from them — first our gorgeous Westie, and now an absolutely adorable Cavapoo — and both boys have been nothing short of perfect. Their pedigrees are outstanding, and they arrived in excellent health and condition.

What truly sets EuroPuppy apart is their exceptional service from start to finish. From the moment we reached out, they were ready to answer millions of questions (with endless patience!), and even helped us decide between breeds when we were choosing a companion for our Westie. Based on our Westie’s personality they helped us find the perfect match for him.

The door-to-door service is seamless and stress-free. Everything is handled with care, professionalism, and genuine love for the dogs. It’s clear they truly want each puppy to go to the perfect home.

Thank you, EuroPuppy, for helping our family grow not once, but twice — and for giving us two perfect boys who bring us joy every single day!

14 August 2025
Unprompted review
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Reply from Euro Puppy

Dear Anastasia,

Thank you so much! It’s truly heartwarming to hear how happy you are with your Westie and Cavapoo, and that our team could help you find the perfect match for your family. We take great pride in providing exceptional service and ensuring each puppy goes to a loving home, so your kind words mean the world to us.

Wishing you and your adorable boys endless joy and many happy moments together!

Rated 5 out of 5 stars

Amazing costumer service

Mohsen was an amazing person to speak with! They are very kind, professional, ready to reply to 100 of questions that we had as new puppy owners. Everything is in perfect order, they take care of every detail.

5 August 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind 5-star review! I’m glad I could assist you and make your puppy experience smooth. If you ever need anything, feel free to reach out.

Rated 5 out of 5 stars

Euro puppy is a God sent agency that…

Euro puppy is a God sent agency that made happen what we thought could only be a dream. Right from day one, their service was professional, kind, helpful and very straightforward. They are true to their word and even went beyond what was expected. We recently welcomed our puppy a beautiful and well trained Great Dane, and the delivery was so quick, He arrived Switzerland from Budapest at 14h, Paul was kind and took his time to explain to us all all that was necessary to adjust in the first few days. Also, for him to make the delivery on time, he drove all night! I was so impressed. The entire team are very helpful, Ahmed is always available to answer any question and help with all requests, Sandor is a warm hearted person who truly cares for dogs. It is not just a business to him, it is a passion and pure love for dogs.
I have never had a dog, I went cycling one day, I saw a dog that was so magnificent, and I immediately wanted one like that. I found out it was a Great Dane, I had no idea how to get this dog in Switzerland, went online the very same day and my first search led me to Euro puppy , where I found the perfect dog on their website. I made a reservation immediately and the rest is history! A dream come true. Our beautiful dog is perfect! He is healthy, very intelligent and so well behaved and he has adapted quickly to his new home. For first timers we are very happy we chose Euro puppy. A big thank you to the entire team that made this happen. Ani

31 July 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words! We're thrilled that we could help make your dream come true and bring such a wonderful Great Dane into your life. It was a pleasure supporting you, and we’re so happy to hear how well he’s settled in.

Wishing you lots of love and joy with your beautiful pup!

Rated 5 out of 5 stars

This experience was absolutely amazing…

This experience was absolutely amazing from this company. We picked our puppy and it arrived in Ireland within a half hour of what they promptly which was amazing. The details on exact travel and arrival come very near to date but puppy arrived very happy socialized and in amazing condition. This is a trustworthy company thank you

15 July 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that everything went smoothly and that your puppy arrived safe, happy, and right on time. It means the world to us to know you found the process trustworthy and enjoyable.

Wishing you and your new furry friend many joyful moments ahead! 🐾

Rated 5 out of 5 stars

English cocker…

We got our lovely English cocker spaniel from Europuppy and could not be happier.

2 July 2025
Unprompted review
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Reply from Euro Puppy

we are so happy for you too, thanks for choosing us

Rated 5 out of 5 stars

Wonderful and Loving Team!

I purchased a Swiss shepherd puppy from Euro Puppy in January and was planning to receive him in April. Due to work reasons I had to relocate to the Middle East in June and did not want the puppy to travel long haul twice within a month. The entire team at Euro Puppy helped me arrange longer stay training for the puppy and took really good care of him while sending me warm updates and training progresses. I was able to visit the puppy in March in Hungary and just received him in the Middle East. Euro Puppy team continues to support me in terms of the puppy behaviors and tips on how to best calm him. This is a company full of nice people with genuine love for dogs. Thank you so much!

10 January 2025
Unprompted review
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Reply from Euro Puppy

Hello Ryan,

Thank you so much for your lovely words! We’re thrilled to hear how happy you are with your Swiss Shepherd and that he’s finally home with you in the Middle East. It was a pleasure supporting you through the journey and keeping him safe, trained, and loved until the big day arrived.

We're always here if you need anything — wishing you both lots of joy and cuddles ahead!

Rated 5 out of 5 stars

IT IS THE SECOND TIME I BUY A PUPPY…

IT IS THE SECOND TIME I BUY A PUPPY THROUGH EURO PUPPY. (LAST ONE WAS 14 YEARS AGO) BOTH TIMES MY PUPPY ARRIVED QUICKLY AND IN PERFECT HEALTH! THEY HELPED ME FIND MY NEW LITTLE FRIEND AND ARRANGED EVERYTHING. THANK YOU GUYS FOR ALL YOUR HELP AND MY THANKS ALSO TO THE BREEDER. MY LITTLE HAVANESE ARRIVED IN PERFECT CONDITION AND MOOD! SHE IS A LIVELY AND HAPPY PUPPY!

5 June 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your lovely review and for trusting Euro Puppy once again—14 years later! 🐾 We're thrilled to hear that your sweet little Havanese arrived safely and is already filling your days with joy. It means the world to us (and the breeder!) to be part of your puppy journey again. Wishing you many happy and healthy years together!

Rated 5 out of 5 stars

A very reliable company that puts the customer first.

I consider my self very fortunate in finding Euro Puppy. I found my dream dog in Hungary and I live in the United States. Working with Ahmed and Sandor of Euro Puppy was a pleasure and they made the process of shipping my dog to the US “painless” and were constantly providing updates. If you are looking for your dream dog too, I highly recommend Euro Puppy, a company that provides excellent service and you can trust.

1 May 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Hi Alan,

Thank you so much for your wonderful review!

It was a real pleasure working with you, and we're so happy you found your dream dog with us. We're glad the journey from Hungary to the US was smooth and that we could keep you well informed along the way.

Your trust and kind words mean a lot. Wishing you and your pup all the best!

Rated 5 out of 5 stars

Highly Recommended.

This is our second time dealing with Euro Puppy to purchase a Bernese Mountain Dog and again we were not disappointed. While there were some delays on delivery, this was addressed and communicated quickly and solutions found. Both circumstances were outside of Euro Puppy's control.

Our gorgeous boy arrived to us a little nervous and anxious but this is understandable for an older dog and after going through a long journey. Euro Puppy have been very helpful in giving advice and talking with the breeder to get further information.

While we are still waiting on his papers, I am assured that this is in process. I understand that it does take a little while to come through.

He was also delivered without his crate. This was due to an issue with the van for delivery. Both Euro Puppy and the delivery staff were very good in communicating delivery of his crate and sending photos through to ensure we received the right one.

All in all, the service and after delivery support have been great. I would not hesitate to recommend Euro Puppy to anyone looking to buy a new family member.

Special thank you to Mohsen for the continued support.

17 May 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your kind and thoughtful review — it truly means a lot to us!

We’re absolutely thrilled to hear that your second experience with Euro Puppy brought another beautiful Bernese Mountain Dog into your family, and that you continue to place your trust in us. While there were a few hiccups along the way, I’m really glad we could work through them together and keep everything transparent and on track.

It’s perfectly natural for a pup to feel a bit anxious after such a big journey, especially when a little older, but I’m confident he’ll settle in beautifully with all the love and care he’s receiving from you.
Wishing you many happy moments ahead — we are always here if you need anything!

Rated 5 out of 5 stars

Baro The Big Pup

It began in Malaysia with a web page and ended in Boston when Baro landed. Lots of questions needing answers. Clear, honest, professional and patient - everything resolved. Training and transportation services managed beautifully. The breeder was top quality with excellent early handling - it shows. Trust is proven and must be earned - these guys are over the top. Baro has a new home and a happy owner- Thank You Ahmed!

After many years and many pups - Europup is SIMPLY THE BEST!

Regards- Dr.D

3 April 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you so much for your kind and thoughtful words! It was truly a pleasure assisting you throughout this journey. Knowing that Baro is thriving and in loving hands means everything to us.

Your trust and appreciation genuinely motivate us to keep delivering the very best. From all of us at Euro Puppy thank you once again!

Rated 5 out of 5 stars

Thank U EuroPuppy !

I recently purchased a Maltipoo (PROTON) from EuproPuppy and I couldn’t be happier with my experience. The puppy is adorable, healthy, well-socialized, and full of joy & happiness!

My first encounter was with Ahmed Mohsen who is a fantastic and highly professional agent!
He is very kind, prompt in his responses, he is very professional and he is always there, listening, caring and helping.
Thank you so much Ahmed for your great assistance and also for your kindness.

Ahmed made the whole process very easy and kept me posted with photos and videos along the way.

I would highly recommend EuroPuppy for anyone seeking the perfect pet for their family!

A huge thank you to EuroPuppy for bringing PROTON into my live!

7 March 2025
Unprompted review
Euro Puppy logo

Reply from Euro Puppy

Thank you for your glowing review! We’re thrilled that PROTON is bringing joy to your family and that Ahmed’s professionalism and care made the process smooth. Your recommendation means so much to us.

Best regards,
The Euro Puppy Team

Rated 5 out of 5 stars

We highly recommend Europuppy!

I would highly recommend Europuppy for anyone seeking the perfect pet for their family. We chose Europuppy because of the other excellent reviews we saw online. They helped us find an adorable Cavapoo that would grow to the size we were hoping (10 pounds). The customer service was amazing. They responded quickly to any questions we had, always provided options for next steps, and they were very accommodating as plans changed based on when we could meet the puppy as well. The videos and photos they shared before we welcomed our puppy home helped us fall in love with her before we even met her! The whole experience was straightforward and positive.

25 April 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and thoughtful review! Your kind words made our day. It really means a lot to us.

We’re thrilled to hear that your experience with EuroPuppy was smooth and joyful. It was a pleasure helping you find the perfect Cavapoo puppy for your family!

Rated 5 out of 5 stars

Looking for pure bred, genetically tested dogs from reputable breeders, Europuppy is the place

I got my dog Alfie from Europuppy because I wanted a pure bred, genetically tested English Cocker Spaniel from a reputable breeder and I was willing to pay for that quality of dogs and get him shipped to Ontario/ Canada. I got my Alfie home last night and he is such an exceptional dog. My first encounter was with Ahmed Mohsen who is a fantastic agent, he is prompt and thorough in his responses, he is very professional and whether you reach out to him day or night, he is always there, listening, caring and helping. Ahmed is a great asset to the company. My second encounter was with Sandor Fagyal, who is always there to help and kept those awaited videos of Alfie’s training coming. He even asked me to send them photos and videos of Alfie once he arrives so that they get to see how he is doing. That’s the level of care Europuppy has for their dogs and that speaks volumes about them. My last dealing was with Tibor Berzeti who is a co founder and COO of the company. Tibor knows exactly how to ship your dog safely to you, being well taken care of and knows all the needed documents in order to clear the dog abroad, everything is booked and done in time. All of you at Europuppy, I salute you for the fantastic job you are doing and whenever I think of getting another dog, I will never hesitate to go through you guys again. Such a fantastic company. Many thanks and a ton of respect to you all…. Raya Samra

7 March 2025
Unprompted review
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Reply from Euro Puppy

Dear Raya,

Thank you so much for your kind words! It was truly a pleasure helping you find Alfie, and we’re thrilled to hear how happy you are with him. Your appreciation means a lot to all of us at Euro Puppy — we’re always here whenever you need us.

Wishing you and Alfie a wonderful journey together!

The Euro Puppy team

Rated 5 out of 5 stars

A lifelong dream came true

We have purchased our Corgi 2 months ago and he finally arrived this morning. It was honestly the best day of our life’s to have received him. From the beginning everyone was super helpful and always gave good advice what to do when he comes. Thank you Sandor and Ahmed for making my dream come true

12 April 2025
Unprompted review
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Reply from Euro Puppy

Dear Dominique, Thank you so much for your heartfelt message! We’re truly honored to have helped make your dream come true. Wishing you a lifetime of joy with your little Corgi!

Rated 5 out of 5 stars

Fantastic Experience!

Overall great experience and Mohsen is really great to deal with. He is a professional!

6 April 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words! We’re delighted to hear you had a great experience and that Mohsen made it even better.

Rated 5 out of 5 stars

Vino, St. Bernard, welcome home

A huge thank you to Euro Puppy for bringing Vino into our lives! Our Saint Bernard puppy is everything we hoped for—gentle, loving, and already a cherished part of our family. Your dedication and care in raising such wonderful dogs truly show. We couldn’t be happier!

1 April 2025
Unprompted review
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Reply from Euro Puppy

Dear Philippos,

Thank you so much for your wonderful review! We’re truly honored that you trusted us to bring Vino into your life, and we know how much trust it takes to choose a puppy online. It warms our hearts to hear that your Saint Bernard is everything you hoped for. Your kind words about our dedication and care mean the world to us. Here’s to many joyful years with Vino!

Warm regards,
The Euro Puppy Team

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