Everything was great, quality as expected. Quick delivery, I was able to track it from the beginning till the end. Only downside was I wasn’t able to select delivery type - it was fixed at express wh... See more
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Review summary
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Items arrived quickly and they were what I expected them to be. Good quality items, though I should have chosen the next size up. However, when alls said and done I am left a happy and satisfied custo... See more
I am very satisfied with my recent purchase from the NFL Europe e-shop. The official merchandise is high quality and completely authentic. The website is easy to navigate, and my order arrived quickly... See more
I ordered a gift and it arrived but was the wrong size. Once I contacted the team they were immediately responsive and have remedied the situation. Great customer service
Company replied
Company details
Written by the company
Europe NFL Shop is the place to get new Kansas City Chiefs Super Bowl Champions Apparel! Also shop the latest arrivals of Nike NFL Jerseys, NFL Clothing and Apparel, New Era Headwear, Equipment & Souvenirs. Get your NFL face coverings, jersey, fashion, equipment, headwear or souvenirs online today. You will find on your new NFL Shop Europe, Middle East and Africa a wide range of products for all of the top teams, from NFC heavyweights like the Dallas Cowboys and Seattle Seahawks to the AFC's Kansas City Chiefs and Pittsburgh Steelers. Shop the best brand online with the New Era, Fanatics Branded, Wilson and Nike NFL products
Contact info
Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 330 333 0255
- customer.services@europe.nflshop.com
- europe.nflshop.com
4.1
Great
4K reviews
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Easy access to the desired team
Easy access to the desired team, many items to chose, but pretty unorganized and mixed (Filter set to women and I got mens clothes, hmm).
Delivery time inbetween the scheduled delivery. That's good for planning e.g. for gifts.
21 November 2025
Happy with my order
Ordered 3 tops and was very happy with them, fast dispatch, delivery, tops were of good quality and looks great
26 July 2025
Everything went well
Everything went well. The ordered products came in promised time.
22 October 2025
Good service
Good service. Prompt delivery. Goods are pricey but reductions (when available) are good.
14 November 2025
Good choice
The product came on time and it was how it was supiste to be, so it was great.
15 November 2025
Quick and easy to deal with👍
9 November 2025
Great service
29 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought 4 NFL jerseys from you in the…
I bought 4 NFL jerseys from you in the space of a month, they were all the same size and the fourth one I contacted you saying it was too big and didn't fit like the others, I didn't even get a reply, I sent another email regarding this and received no response AGAIN!!! Port costumer service and I'm stuck with a Jersey that's too big £105 down
18 July 2025
Reply from NFL Shop EU
Hi Paul, I am sorry that you're dissatisfied with the jersey's fit and our response time. I apologize for the lack of communication regarding your inquiry. We'll investigate this issue further, and I will follow up with you directly to assist you further. Sincerely, Stacy
Easy ordering of products and fast delivery
The overview for customer on selecting the products is really practical and easy to understand. Furthemore the shipment was really fast. The parcel and the product came in great condition.
22 October 2025
Straight forward to order online
Straight forward to order online. Goods delivered on time, well packed & as described.
14 October 2025
Really fast shipping
Really fast shipping. Everything was packed well and nothing gone wrong.
24 November 2025
All-round good experience
The site is very easy to navigate.
Dispatch times are good.
Prices are reasonable.
30 May 2025
Worst customer service ever!!!
Worst customer service ever!!!
Trying to buy a jersey online with the promotional black Friday code clearly stated online offered with the product. When we go to checkout it won't apply the promotional code.
Have tried online chat and customer service e-mail and worst customer service ever. A new agent answers your email reply and when you feel like you get somewhere the next agent just gives a generic response
Awful customer service for a simple question on why the promotional code offered with the jersey online isn't working or was it wrongly advertised. Still can't figure it out. I think customer service agents are chatbots I think that's the only explanation for this customer service.
29 November 2025
Unprompted review
Reply from NFL Shop EU
Hello Paul, Thank you for your feedback. I am sorry for any confusion. During this time of year our promotions can change frequently based on availability or different daily deals while supplies last. The product/size may be excluded from the current promotion, which is why it is not showing in your cart once these selections have been made, and I do apologize. We hope that you are able to take advantage of these holiday promotions on eligible items. Please don't hesitate to reach back out to us if we can be of further assistance. Sincerely, Courtney
My order arrived with a misprint
30 November 2025
Reply from NFL Shop EU
Hi, Charlie. We are sorry the product arrived misprinted, and we appreciate you letting us know. We have reached out to you via email. We hope to hear from you soon. Sincerely, Morgan
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