Euronet Worldwide Reviews 391

At an ATM in Clones County Monaghan I withdrew 200 euro the next day I observed I had been charged £205.23 which is almost 15% which is ridiculous , I sent an e-mail complaining and got a reply with a long winded load of gobbledy gook crap .I only wish there was a less than one star I could give this Richard Turpin company P.S.I have just purchased some superglue hmmm I wonder where I can use it

I withdrew €20, only after I had approved it, they announced that the feeis €5.95. That is illegal. Their customer service is crap. Its fraud and therefore crime. I reported it to police

Euronet ATMs and the extortionate exchange rate they “offer” should be outlawed, i was charged 14% over the current rate, daylight robbery! Shame on you Euronet, i will remember NEVER to use your ATMs again.

EN

I withdrew €50 from this ATM in Naples (Italy), but I was charged CHF 51.63, including CHF 5.49 in fees (around 10%).

No receipt was provided (“receipt not available” message on the screen), and the fees were not clearly disclosed before confirming the transaction.

Even more concerning, the transaction appears as processed in Lausanne (Switzerland), while the withdrawal physically took place in Naples. This creates confusion and raises serious concerns about transparency.

I selected withdrawal in EUR, so no currency conversion should have applied.

I have formally requested clarification and reimbursement, and I am evaluating further steps with the relevant consumer protection authorities.

I strongly advise others to carefully review all conditions before using such ATMs and to report any similar experiences.

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⚠️ Commissioni ingannevoli e totale mancanza di trasparenza

Ho prelevato €50 da questo ATM a Napoli, ma mi sono stati addebitati CHF 51.63, con CHF 5.49 di commissioni (circa il 10%).

Non è stata rilasciata alcuna ricevuta (“ricevuta non disponibile”) e i costi non erano chiaramente indicati prima della conferma.

Ancora più grave, la transazione risulta effettuata a Losanna (Svizzera), mentre il prelievo è avvenuto fisicamente a Napoli. Questo genera confusione e solleva seri dubbi sulla trasparenza del servizio.

Ho già richiesto chiarimenti e rimborso e sto valutando ulteriori azioni presso le autorità competenti.

Invito altri utenti a verificare attentamente le condizioni prima dell’utilizzo e a segnalare eventuali situazioni simili

I had a very disappointing and concerning experience with Euronet Worldwide ATMs in Switzerland. I withdrew 600 EUR, but my account was charged 626.75 CHF—far above the expected exchange rate. This is not a minor difference; it feels misleading and unfair.

There was no clear or transparent indication of such an unfavorable conversion rate at the time of withdrawal. What’s even more frustrating is that customer service has been unhelpful and has not provided any satisfactory explanation or resolution.

I strongly advise others to avoid using Euronet ATMs, as their services are misleading and fraudulent.

It is a SCAM !!!!

11% fee in my own currency in my own country without a notice on the screen

BEWARE . Should be criminalised . I needed some cash . Inserted my debit card . They offered an extortionate exchange rate plus an outrageous fixed fee . I chose the NO button . But was forced into the next step automatically . I did not dare rip my card out for fear of being charged nevertheless. Will NEVER AGAIN use such a tourist trap machine .

I was on holiday in tenerife 2 weeks ago. I tried to withdraw eur 200. I entered my pin and the flap opened and i could see my cash. But straight a way the screen got a pop up "this machine is out of service " and flap closed before i got a chance to take it. I rang the number on the atm which they were useless. Told me they will do a reboot on the atm but i have to contact my bank to get money back. I was at the atm for 40 minutes. I seen the screen rebooting, hearing maschine cointing and then flap opening empty. And then it was ready to scam the next victim. 2 weeks later now and still dont have my money back as my bank has open duspute with them. Am expecting a huge phone bill considering i rang spanish number and ringing my bank from spain. It ruined my holiday. Sadly i cant give -5 rating

I was going to withdraw money. However, the fee was big espacially compared to the amount. I canceled it. I came to another page, it was just telling me to press next,so I did (thought that I would get my card back). Well, I did get my card back but also the money and the fee. It is not possible to cancel the transaction after you have been told how much the fee is.

I withdrew 50€ from a Euronet ATM and at no point during the withdrawal process did the machine inform me about any fee or give me the option to accept or decline it.

After the machine dispensed the cash, the screen suddenly showed that I had been charged a 5.90€ fee. At that stage there was no possibility to cancel or reverse the transaction.

This effectively creates a situation where a fee is applied without meaningful consent, because the information is only shown after the withdrawal is completed.

This is close to being a scam deal, if not completely a scam.

Ripped off. completely robbed of 11.95euros for withdrawal of 50euro no warning on the screen. These atm machines should be removed from the island of lanzarote or were a mask

The most scummy company out there. Stay away!

Scam ATM's, fees out of this world

Avoid using their ATM machines everywhere. I tried to withdraw £130 and the machine gave me £70. I spoke to my bank and Euronet has told them I received the full £130 when I did not. Imagine how many other people this has happened too.

Fraudulent, misleading scam, be aware!

Never use these ATM,S the charge extra high fees, 100 euro extra or even more!
Its a scam!

Scam machines

Euronet operates fraudulent atm's all around Europe. Charging hidden fees up to hundreds of euros, just for a small withdrawal. stay away from these scam machines!

Its fraud. American companies is like the Indian tech support scammers. Don't give money to this company. Its seems legal to USA companies to fraud people but they should to this in EU only to their own people.

Pretty much an ATM that scams you out of 15-25% of the withdrawal amount.