Euroflorist Deutschland Reviews 

Booking flouwers weeks before the event, ask please this year not to late! And now already 4days later still nothing "we need to give 48h to our shops" I payed almost 80€ and they do this year again!!! I will never use there survice anymore and order today delivery tomorrow is a scam!!!

All deliveries have been on time, better priced than Inter Flora, no problems with this company.
Will use them again

fast and reliable service. great condition of the delivery

Prompt delivery, the flowers were what I expected

I strongly advise against using Euroflorist.
The customer service is horrible – they only send automatic replies and provide no real help. My order was not delivered with the next day delivery as promised, and I never received proper information about the status. Communication was frustrating and unprofessional.

I ordered and contact them immediately to change information but they cannot do about it. They told me that the courrier will send me email to inform about my delivery and there make any changes but i did not receive emails. Then i tried to track my order it says wrong address but i checked how many times and its correct. I tried to reach out the flowershop and the courrier and said that they cannot do something about it. Very disappointing!!!

Ordering was easy, delivery was on time and was very well received, flowers were described as "stunning."

Euroflorist Team,

I'm disappointed with the service I received for my recent order. I provided the recipient's address and mobile number in Berlin, expecting the courier to contact her if there were any delivery issues. However, it seems like this didn't happen. As a customer, I feel my rights weren't protected,

I would have been glad to get an information from you, that the flowers were delivered successfully. So I had to ask someone of House D3 whether the flowers have arrived. I later saw, that I could have used DHL Tracking, but that is no option for someone who just came home from hospital.

They cancelled my order after 13:00 on the day it was supposed to be deilvered. It is bad, but at least they did not make it worse by claiming the delivey and keeping the money (that's how low the bar is in services in Germany). I am still giving it 1 star for two additional reasons:
1. "as an apology we give you 20% discount for your next order" is worse than just doing nothing in this case. it was my first order, and I'm not gonna order again. The "grand" discount is just insulting.
2. Relentless bombardment with emails demanding feedback. Just an insane number of emails. It only stopped when i envoked my GDPR rights.

Everything went well and my mum was very happy about pretty flowers incl. the sweets :)

Prompt delivery - the feedback from the receiver has been. "A very beautiful bouquet of flowers"

I placed two orders by mistake and immediately asked Euroflorist to cancel one of them and keep the other. Instead of receiving quick and professional support, I only found countless negative reviews online that match my concerns.

Their reputation is clearly very poor:
• Many customers complain about wrong or missing deliveries.
• Refunds are extremely slow or not processed at all.
• Customer service is unresponsive and unhelpful.

At this point, I am worried about my order that is supposed to be delivered today. If there is any delay or failure, I will escalate this legally through my bank and consumer protection authorities.

Reasonable prices! I was kept informed about the state of my order all the way.
Happy recipients! The bouquet was exactly what I had ordered
Reliable service
Thank you

Quick, super fresh flowers, long lasting.
My friend is completely happy with her pressie

Scamers!

The bucket is much smaller than it appeared on the site and the flowers are also different.
Besides, it's tied up like a child did a job.

Horrible experience.

I wanted to send flowers from abroad to the German family as a gesture of gratitude. I chose this company as it had slightly better reviews than others (yes, I know, what a joke with an average of 2.1 score!). To be sure the family receives a decent bouquet, I went for "Premium bouquets". The bouquet they got was not even close to the one I chose. A lot of greens, very few flowers, weird shape. Very disappointed. The only positive thing was that they delivered on time. 

Actually zero star. I ordered and paid €60 for a bouquet for a 40. Wedding anniversary, paid extra for dedicated day delivery. Not delivered! In fact it seems to be in Bremen ready for collection! 40 miles away. I’ve been trying to get in touch with Euroflorist but seem unable to get anywhere.

The flowers never arrived. My order was more than €50. Terrible service

If there was 0 star I would give that
I just placed my first and last order

The customer service are useless and not willing to help
I made a mistake put the wrong number on the address but I noticed that the second after I hit the buy button
I contacted them immediately and of course they say they couldn’t do anything cause it was all sent out the the main deposit and the label is already printed bla bla
And If I’m lucky enough I get to contact the courier and ask to change the number on the address
So now the flowers are going to someone else cause NOBODY can do anything in this company
What kind of services they provide then ?

I regret not going through the reviews before buying