Euroflorist Reviews 

609
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, most reviewers were let down by their experience overall. Many customers frequently faced major delivery delays, stating that orders arrived several days late, missed important dates, or failed to show up at all. People also expressed deep frustration because the delivered floral items looked completely different from the website promotional pictures and felt significantly overpriced. Some reviewers were happy with timely deliveries, mentioning that specific bouquets arrived punctually and were kept in good shape inside secure packaging. Other consumers genuinely appreciated receiving nice items that brought joy to their family celebrations despite the overwhelmingly negative feedback from others.

What people talk about most

Delivery service

Consumers find delivery service to be consistently disappointing, reporting numerous instances of packages... See more

Product

Reviewers highlight negative aspects of product quality and presentation, noting that flowers frequently... See more

Order

Users describe profound disappointment with their order experiences, often highlighting severe delivery... See more

Quality

Customers consistently note negative experiences with quality, highlighting that the delivered arrangements... See more

Price

People report negative experiences with price, describing purchases as an absolute rip-off for what was... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be f... See more

Rated 1 out of 5 stars

My daughter ordered me some flowers for my birthday on 8th August but they didn't arrive. After several enquiries as to why they hadn't been delivered they eventually arrived on the 11th. They were... See more

Rated 1 out of 5 stars

So disappointed with this service. Had I of known they use evri I would never have ordered, it's always a questionable service. I ordered for next day to a place of business, evri delivered betwe... See more

Rated 1 out of 5 stars

Should have read the reviews before ordering from this company. Good news, flowers arrived on time. Bad news, they looked nothing like the advertisement, could have brought something much better from... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Information provided by various external sources

Vem vill du göra glad idag? Skicka blommor med Euroflorist!


Contact info

1.1

Bad

TrustScore 1 out of 5

609 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.1

All reviews

(609)

116 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible terrible terrible

Terrible terrible terrible.
Do not even think about to buy from them.
Tracking system shows that flowers have been delivered, where?, nobody knows.
They do have conduct details, they do have all info, but again don’t matter.
I do try to conduct them to locate my flowers but no answer. I want to be refunded but no way.
100% disappointed.

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Inferior product delivered to funeral

Obviously they don’t anticipate the customer to inspect an order delivered to a funeral. My friend was so disappointed that the arrangement ordered for her beloved cousin’s funeral was nowhere near the same size, quality or colour as illustrated. The company refused to accept her complaint. They’re heartless scammers. Don’t order from this company.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

This company should be investigated by…

This company should be investigated by trading standards. They are used by Dignity to provide funeral wreaths but they are scamming people and from the amount of bad reviews here they obviously don’t give a damn!

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Absolutely terrible flowers. Was supposed to receive them on 8th of march on international women’s day and got them today on 11th. All dead. Nothing to save here. Customer service doesn’t care, doesn’t reply.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

I am beyond disappointed with my…

I am beyond disappointed with my experience with Euroflorist. I ordered flowers for my mother, but they never arrived. To make matters worse, their customer service is entirely automated with robot chat responses that offer no real help or resolution. I’ve tried multiple times to get a proper response, but all I’ve gotten are generic, unhelpful replies. This has been an incredibly frustrating experience, and I would never recommend this service to anyone. Do yourself a favor and avoid ordering from here!

3 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

I ordered flowers for a friend’s memorial service

They were delivered two days later than the committed delivery date

No reply to complaint

5 March 2025
Unprompted review
Rated 1 out of 5 stars

I will try to never deal with this company again.

I will try to never deal with this company again.
For two days I was kept in suspense by messages that my bouquet might not be delivered on time. When the bouquet was delivered, it turned out that it was not at all like in the photo, much poorer and smaller. It looked more like a bunch of grass than a bouquet. Instead of flowers, some kind of indistinct greenery.
My daughter's birthday was ruined.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered flowers that were late and…

I ordered flowers that were late and extremely poor value for money

Ordered flowers as per the company website before 9pm for next day didnt turn up for 3 days after chasing - poor value and 3 chocolates !

Euroflorist spoilt the moment

Euroflorist offered a replacement never turned up - so complained and received a refund (promptly I must say)

However very disappointed with the experience

24 February 2025
Unprompted review
Rated 5 out of 5 stars

I was really worried after reading the…

I was really worried after reading the reviews after I had placed an order but the flowers arrived on time, in less than 24 hours, and they were absolutely beautiful. Very full and came with free chocolates. €33 including delivery great value. I’m in Ireland and needed them shipped to Holland, absolutely no hassle what so ever had tracking details and updates all along the way. Would definitely use again.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered twice from this company

I ordered twice from this company, and both times evended up with a refund!! First set was 5 days late sat at dpd delivery for 4 days and when i compalined they apologised and sent me a sorry code and a full refund... and the next order was ment to be delivered 15th and it's now the 19th and she still hasn't recieved her flowers. Absolute disgusting and terrible company... wouldn't ever recommend or use this company again!!

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Diabolical service

My husband ordered me valentines flower paying £54 which haven't been received. I contacted Euroflorist who claim the cannot find my order but managed to find and take the payment from my account. This company to say the least is diabolical. Do not order for this company 😡🤬

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Awful service awful experience

Awful service awful experience

my husband ordered valentines flowers for me through this company- the flowers arrived a DAY LATE (addressed to me) with someone else’s “personal note” inside - when my husband contacted them to complain they replied UNAPOLOGETICALLY that their website states they cannot guarantee a time for delivery- completely missing his point re the wrong DAY delivery and the WRONG NOTE inside- presumably that person was sent the note meant for me.
DO NOT USE this company- awful lack of accountability and no idea re customer service.

15 February 2025
Unprompted review
Rated 1 out of 5 stars

My partner order from these for…

My partner order from these for Valentine’s Day, then received an email saying delivery the 15th then another saying will be delivered on the 16th! Absolutely shocking! AVOID THIS COMPANY!

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Valentine flowers day late and damaged

Valentine flowers ordered by my husband via a friend arrived a day late, which is not Valentine’s Day. Date for order delivery on package states Feb 14. Roses arrived badly damaged and wilted having bumped around in a big box with a tiny crumpled mini lindor. Worst offering of flowers I have ever received, so poor it is offensive.

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Flowers

Hi I ordered a large bouquet of flowers and received what I can only describe as a pitiful bunch of nearly dead flowers.when they arrived I was very very disappointed I paid nearly £36.00including £7.99 delivery for these so called bouquet I could have go this bunch at a store for a £5.00. The experience has ruined what should have been a special day.i would never recommend this company to anyone avoid at all costs.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful DO NOT USE

Absolutely awful! Valentines flowers still not delivered at 8pm and had them delivered to partners place of work! Long finished and Valentine’s Day ruined for her! Thanks for that!
NO CUSTOMER SERVICES
DO NOT USE

14 February 2025
Unprompted review

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