Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be f... See more
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Vem vill du göra glad idag? Skicka blommor med Euroflorist!
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Malmö, Sweden
- euroflorist.co.uk
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Why can't a zero star rating be given?
it is very unfortunate that the rating system does not allow me to give zero stars for this shambles of an outfit .They form part of a great comedy double act when combined with the equally bad delivery outfit that is Evri .
Flowers ordered for our niece's birthday on 25/11 for delivery on 2/12 .On 1/12 they e mail to say the order was on its way-but it wasn't .There were then multiple farcical e mails from Evri saying they the flowers were out for delivery and then e mails saying they were waiting for the delivery from Euroflorist ( 9 e mails between them ) .
Guess what no delivery was ever sent .Then there is the unending joy of dealing with their " customer service"-automatons who simply repeat that 98 % of their orders arrive within X days -BUT ours didn't and still hasn't !
So it took a chargeback claim on our credit card to get a refund and a mental note to NEVER EVER use this bunch of jokers again .
The flowers didn’t arrive
The flowers didn’t arrive. The complaints website is opaque- customer service contact number is very difficult to find,
I will not use this firm again,
Be warned!!
What you see is not what you get
Ordered roses in a bouquet in purple style, conform the picture on their website. It turned out to be a collection of field flowers with only one single white rose. What you see is definitely not what you get.
Very disappointing explanation of customer service, even when providing them pictures.
I ordered some flowers for a friends…
I ordered some flowers for a friends birthday. I ordered the day before and the site did not suggest there would be an issue. They should have arrived yesterday but all I have is a notification saying they will be late and they wlll update me when they are on there way. So they are a day late, there offices don't work on a Sunday and I have no clue when they will arrive. not to mention that by the time they are delivered they will be at least 2 days old assuming they arrive tomorrow. DO NOT USE THIS OUTFIT
I would give them zero stars if I…
I would give them zero stars if I could. The flowers were sent all the way from Sweden to Denmark, which is a completely unnecessary waste of resources. They also arrived a day after my mum’s birthday, and the bouquet looked like something she could have picked in her own garden. I am not impressed and find this simply unacceptable.
Flowers were delivered on time
Flowers were delivered on time, however i paid £38 for a large bouquet of flowers and what got delivered was actually a very small bouquet. Not happy at all.
Let down
I ordered a massive bouquet of red roses for my daughters 18th bday. Ordered 2 weeks ahead of time so yhey be delivered on the day ans they weren't delivered on her bday. Would never use again
Ordered same day delivery joke!
Ordered same day delivery, cost over £70, and now told that it will be up to 3 days before flowers are delivered.
A very worse florist
A very worse florist. The bouquet really does not look like in the pictures. The flowers are delivered in totally different colors. never buy here.
Really Bad Service
I ordered flowers on the 17/10 for delivery to my daughter in law for her birthday on the 20th. The flowers have not arrived, and like many others here, have had no satisfaction from their 'client service' I will NEVER use them again, and strongly advise any one else not to either. I will now have to attempt to get my money back.
I would call a company that promises…
I would call a company that promises delivery on a day but does *NOT* DELIVER a shitty company
Definitely wouldn’t use this company…
Definitely wouldn’t use this company again. The flowers that were delivered looked nothing like what was advertised on the website. I ordered flowers with free chocolates. What looked like a decent box of chocolates in the photos turned into the tiniest box in reality. The delivery was a day late and there was no notification sent when the delivery had taken place. Had it not been for checking the tracking system, I would never have known. The message was almost missed because it wasn’t even printed on the card. All in all an extremely disappointing service and definitely not worth the significant amount charged.
not a timely delivery
not a timely delivery for a 11th Oct. Birthday. do not use if the date is important.
They didn’t deliver the flowers and…
They didn’t deliver the flowers and refuse to give my money back.
I ordered a bouquet for my aunts 88th…
I ordered a bouquet for my aunts 88th birthday on the Monday. They then told my the flowers I ordered couldn’t be delivered so they were sending alternative flowers in the Tuesday. Tuesday has come and now they tell me it will be Friday. God knows what sort of flowers she will receive if any from reading other reviews.
The card is the cheapest card you can…
The card is the cheapest card you can imagine, it's just thin paper with tear marks at the bottom. The flowers were half dead and the vase is the cheapest plastic rubbish, high recommended avoiding this place at all costs.
Very disappointing
Very disappointing
My daughters bouquet was left in the entrance hall to her apartments with no card, it didn't even remotely resemble the photo online that I ordered, I ordered a large and a very small one was left evidently hastily thrown together. The response from my complaint which took a week to come was they'll email her the details from my card and I can have 20% off another bouquet! Obviously I'll never use Euroflorist again. I feel I have given you plenty of time to put this right now..
Overpriced and poor quality.
They arrived on time, but I had paid extra to ensure that. Having paid over £40 for the flowers I was underwhelmed to say the least. Very disappointing. No plant food included, and now 5 days later, they're dying. These were for my wife on our 50th anniversary and I was not happy with the quality. M&S next time. As for the free chocs!! 3 in a tiny box.
I ordered flowers for funeral.
I ordered flowers for funeral.. flowers turned up late .. worst thing of all.. what we pay for didn’t get.. flowers were terrible.. rough looking.. so called up no point… just a really really poor company avoid at all costs….
Flower was not delivered
My sister ordered a bouquet of flower for my birthday. Unfortunately it did not arrive ( 4 days passed).
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