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eurodrivefinance.co.uk Reviews 

444
•
TrustScore 5 out of 5

4.9

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely helpful, friendly, and always ready to answer any questions. People truly appreciate the rapid response times and clear updates, which make securing vehicle finance remarkably easy and straightforward. Some reviewers were not happy with the overall communication, mentioning frustrating delays and long waiting periods. A few people also felt that the customer service was unprofessional and that the team lacked proper accountability. Consumers noted that resolving their ongoing issues took much longer than expected, impacting their overall satisfaction.

What people talk about most

Service

Clients share positive opinions on service, highlighting the friendly and professional support they received.... See more

Staff

Users describe positive interactions with staff, highlighting helpful and efficient experiences during the... See more

User experience

Reviewers highlight positive aspects of user experience, describing the entire process as fast, smooth, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Response time

Reviewers express high satisfaction regarding the prompt response times and efficient time management.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this finance company, it was a quick application, gave me a decision quickly which is always what you want you don’t want to be waiting around. They were cheaper on payments compared... See more

Company replied

Rated 5 out of 5 stars

Always a Great experience using euro car drive finance. I have been doing business with this company now for 6 years on multiple vehicles. Gary ford is excellent when it comes to customer service, he... See more

Company replied

Rated 5 out of 5 stars

I have now used EuroDrive twice to gain finance on vehicles and truthfully, the process has been seamless. My initial thought about applying for finance was it would be stressful and cause me anxiet... See more

Company replied

Rated 5 out of 5 stars

My experience with eauro drive finance was amazing. Everything was done very fast, always keeping me updated throughout the whole process. Very friendly and amazing customer service. Helped me out a l... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

Eurodrive Motor Finance is one of the UK’s leading independent car finance specialists. With a tech driven approach to providing finance solutions for Motor Dealers and their customers, we think you'll appreciate our refreshing approach to finance

Contact info

4.9

Excellent

TrustScore 5 out of 5

444 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(444)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really easy and positive experience by Gary

Really easy and positive experience sorting out my finance. Gary was super helpful by quickly providing me with a quote, communicating with myself and the dealer on my behalf to get the best possible deal. Thank you and would definitely recommend.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Gary was a brilliant help

Gary was a brilliant help, ever so helpful, assisted so much in the process, and got me a better rate than originally offered. Brilliant customer service, and help with all questions and queries. 10/10. Thank you, would definitely use again and recommended to anyone seeking finance.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Matty at Eurodrive Finance is…

Matty at Eurodrive Finance is absolutely amazing at his job, he was quick at returning finance quotes and ensuring I was receiving the best finance option available on the market. He was very well informed and kept me updated throughout the whole process. Nothing was too much to ask and he went above and beyond to ensure a smooth and quick process when buying a new car. I cannot recommend Matty enough, I’ve already recommended him to a friend and I’ll be using his services again! Thank you Matty

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I would highly recommend this company. The quality of service was very good. Liah was very helpful at every stage and ready to answer my very many questions. Communication was topnotch. You won't regret using their service.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Buying a car made easy

The communications from Gary was superb . Level of service dealing with Garage and promptness of information.
Delighted to strongly recommend Eurodrive and Gary to anyone going forward
Thanks Peter

5 August 2024
Unprompted review

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