Eurocell plc - Dover Reviews 33

TrustScore 4.5 out of 5

4.4

TRADEMARQ DOVER, Unit 4, CT16 3FJ Dover, South East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just had a 4 meter bifold doors and they are awesome, great price and they look and work fantastic. But more importantly Joey and the team at Dover EuroCell have been great, from helping me understan... See more

Rated 5 out of 5 stars

Visited the Whitfield branch today and was assisted by James Barker. He was friendly, kind and helpful throughout! Nothing was too much trouble and he really went over and beyond, ensuring I had every... See more

Rated 2 out of 5 stars

Wish the Dover branch advertised it closes at 1615 on Fridays for banking. I dashed over to get supplies and it was closed at 1625. Shame as great service when it was open but frustrating

Company replied

Rated 5 out of 5 stars

I use eurocell frequently and have always found the staff polite and extremely helpful. I’ll be back!


Company details

  1. Building Materials Supplier
  2. Garden Building Supplier
  3. Home Improvement Store
  4. PVC Windows Supplier
  5. Roofing Supply Store
  6. Window Supplier

About Eurocell plc - Dover

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • TRADEMARQ DOVER, Unit 4, CT16 3FJ, Dover, South East, United Kingdom

  • 01304 826996

4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Just had a 4 meter bifold doors and…

Just had a 4 meter bifold doors and they are awesome, great price and they look and work fantastic.
But more importantly Joey and the team at Dover EuroCell have been great, from helping me understanding what I wanted to organising them and delivering - every step has been easy which has taken pressure off me! Thanks guys - massively recommend them to anyone.

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Wish the Dover branch was open til 4-30

Wish the Dover branch advertised it closes at 1615 on Fridays for banking. I dashed over to get supplies and it was closed at 1625. Shame as great service when it was open but frustrating

22 August 2025
Unprompted review
Eurocell plc - Dover logo

Reply from Eurocell plc - Dover

Hi Mike, Thank you for your feedback. I'm Sorry to hear about the experience you received.
We will investigate this matter further.
Your feedback is valuable for improving our products and services, Thank you for bringing this to our attention.
Many thanks Eurocell.

Rated 1 out of 5 stars

Not what was shown

Not what was shown

4 August 2025
Eurocell plc - Dover logo

Reply from Eurocell plc - Dover

Hi Carolyn
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide further information & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell

Rated 5 out of 5 stars

Visited the Whitfield branch today and…

Visited the Whitfield branch today and was assisted by James Barker. He was friendly, kind and helpful throughout! Nothing was too much trouble and he really went over and beyond, ensuring I had everything I needed. Great customer service and would visit again. Highly recommended.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

I Never Feel Cheated By EuroCell

I had a lot of Coastline cladding from Eurocell six years ago which still looks brand new with no washing or maintenance. So, on the Thursday, when I wanted white uPVC bullnose window boards to cover the existing tiles Eurocell was my first choice.
They were out of stock but promised to have them delivered early the next week. Mr Eurocell also recommended the adhesive for the job and the end caps which really make a neat finish. Sure enough Monday I get the call to tell me they are on the way.
I had them fitted within two days including a neat mitre & scribe on a corner where the window sill did a 90degree left turn and became a shelf.
Then I noticed online that several places were selling the same Eurocell products at DOUBLE the price.
I never feel cheated by EuroCell which is why I never look elsewhere.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Joe @ Dover branch was fantastic

Joe @ Dover branch was fantastic, phoned him about some bits I needed and and straight away helped he out and said to come in the next day when I was in Dover, got to the branch and Joe had everything ready for when I was there. 100 percent service fully recommend. Thank you

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Great help and service.…

I went to Dover branch and they could not have been more helpful and they were happy to help to. Deliveries ontime and I was kept in touch all the time, Great service

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Patience is key!

I endeavoured to do some cladding work on my development on my own, having never done it, as you could imagine there were lots of trips to Eurocell DOVER, what amazing customer service and well just helpful guidance, I would never go anywhere else now, special thanks to Joe who put up with my returns and then buying it all back after a made a mistake! Thank again!

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Staff who know what there talking about

Excellent service as always, the guys know what they are talking about and are very patient. Served by Joe in Dover branch who explained what I needed to complete a lean too roof. Don’t get this help from other places 👍

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very helpful staff, James was very helpful whilst training a new member of your team 👏

7 August 2024
Unprompted review

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