I think Eurocell is very good because the customer service was excellent. I was called regarding delivery almost immediately after I had placed the order. I had missed an item and this was added with... See more
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I think Eurocell is very good because the skirting was very easy to install, completing a newly decorated room with a very professional finish without the hassle of having to paint the skirting. Wish... See more
I found the product I needed with no messing around. Ease of use & simple navigation of your website. That's all anyone can ask of a major company such as yours. I'd recommend anyone to use you in fut... See more
Got a reply within a couple of days saying they'd look into this, implying I'd get a reply. But nothing. Original post: Liked that you got one bit of the order from a nearby branch, as t... See more
Company replied
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Bognor
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 2, Block K, PO22 9SE, Bognor, South Coast, United Kingdom
- 01243 867033
4.1
Great
12 reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing Customer Service
I think Eurocell is very good because the customer service was excellent. I was called regarding delivery almost immediately after I had placed the order. I had missed an item and this was added with no difficulty at all and included in the scheduled delivery. The delivery driver was excellent as well very personable I was even called on the morning of the delivery to check that the time was good for me for the delivery. Excellent service from everyone I dealt with at the branch.
11 March 2026
Unprompted review
Brilliant produce
I think Eurocell is very good because the skirting was very easy to install, completing a newly decorated room with a very professional finish without the hassle of having to paint the skirting. Wish we had know about this product before we started renovating our house.
6 March 2026
Unprompted review
Brilliant service
Everything in stock and ready in 20 minutes. Excellent knowledgable staff.
4 February 2026
Great service on time
Great service on time to do job, communication good with driver 👍
20 October 2025
Still not heard back from them, as they'd replied; re.Like and Dislike...
Got a reply within a couple of days saying they'd look into this, implying I'd get a reply.
But nothing.
Original post:
Liked that you got one bit of the order from a nearby branch, as the most local branch was out of stock.
Had been told by Branch Manager a delivery day which was fine.
While not given a time (which was okay); he said driver would ring me a bit before he'd get to the unstaffed delivery location.
Disliked only getting a call when delivery was there and driver uncertain exactly where to leave it.
-Had to drop what I was doing and get there within 5 minutes.
-If drivers leave stuff at an unstaffed location, someone could come along and nick the goods.
Not great, hence only 2 stars !
14 October 2025
Reply from Eurocell plc - Bognor
Hi Henry, We’re very sorry to hear about the service you received with your online order. This isn’t the experience we want for our customers. We’ve passed your feedback to our sales team, who will review what went wrong and work to put it right. Thank you Response Team
Soffit Board
I found the product I needed with no messing around. Ease of use & simple navigation of your website. That's all anyone can ask of a major company such as yours. I'd recommend anyone to use you in future as your prices are competitive & my friends in the village have all said you're the people to use.
6 September 2025
Great products.
I think Eurocell is very good because the quality of the guttering and fascia products is excellent. Great service from the Bognor branch including delivery. Competitive pricing to save money.
1 October 2024
Unprompted review
Order has not been delivered after…
Order has not been delivered after chasing them for the second time I have been told it will not be delivered untill 28th May !!!
12 May 2024
Reply from Eurocell plc - Bognor
Hi, Thank you for your feedback. I'm Sorry to hear about the experience you received, I do know this particular item is not a stocked item in branch, and supplied by a third party. We will pass this across to the Sales Team to investigate further. One of the team will make contact direct. Many thanks, Eurocell
Reply from Eurocell plc - Bognor
Hi, Sorry to hear that you have not received your order yet. We will investigate is further, One of the Team will be in touch. Many thanks, Eurocell
So helpful - highly recommend
My daughter & i needed materials for a new window cill & surround. We were not sure what we needed. Stuart was so helpful and knowledgeable about the different materials & methods that we were able to decide what would be best for us. I will definitely return for future projects. Thank you so much Stuart.
24 January 2023
Unprompted review
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