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Eurocamp Reviews 

804
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very straightforward and makes the entire booking process extremely easy and quick. People also truly appreciate the supportive team, noting that agents are exceptionally knowledgeable and always ready to assist with any questions, pricing details, or itinerary changes needed. However, some customers also noted that search filters can be a bit frustrating when they reset unexpectedly during searches. A few other people mentioned experiencing occasional challenges with on-site accommodation details or finding local staff and representatives available when needed during their stay.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Booking process

People report positive experiences with the booking process, highlighting how smooth, fast, and simple the... See more

Customer service

Customers report positive experiences with customer service, highlighting helpful and professional support... See more

Holidays

Users describe positive satisfaction with holidays, highlighting great family experiences and easy booking... See more

User experience

Reviewers highlight positive aspects of user experience, praising the website for being very user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more

Company replied

Rated 5 out of 5 stars

We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more

Rated 5 out of 5 stars

Again, had a great experience booking with Eurocamp, they why we keep returning. I had to change the dates slightly and it was no problem at all. I would always use Eurocamp for holidays. Great valu... See more

Company replied

Rated 5 out of 5 stars

Website is easy to use. Total price is calculated & then a nice little unexpected discount was applied at the end. Very straightforward booking system. I used to use another company but had a really b... See more


Company details

  1. #8 of 12 best companies in Tour Operator
  2. #1 of 1 best companies in Camp Site
  3. #1 of 1 best companies in Holiday Accommodation Service
  4. #1 of 1 best companies in Holiday Home
  5. #1 of 1 best companies in Pet-Friendly Accommodation
  6. #2 of 2 best companies in Self-Catering Accommodation

Written by the company

We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

804 reviews

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Asks customers to review

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4.6

All reviews

(804)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

We had a lovely week in Union Lido

We had a lovely week in Union Lido, as we are an active family and you need to be active to cover the ground at this huge site. Our accommodation felt a little cramped this time and the mattress and pillows were practically non existent. I did request extra pillows and our rep was more than helpful with any requests. Unfortunately our son's friend hit his head off the pool on the rapid slide in speedy park and required an a&E visit to get stitches and x-rays. Reception were somewhat helpful but accepted no responsibility and we've heard since that several people have been injured on that same slide in recent weeks.

17 May 2026
Rated 5 out of 5 stars

We had an amazing stay at La Baume…

We had an amazing stay at La Baume Eurocamp and would happily give it 5 stars! The campsite is beautifully maintained, with fantastic pool complexes, brilliant waterslides, and loads of activities for both kids and adults. The atmosphere was lively but still relaxed, making it perfect for a family holiday.
Our accommodation was clean, comfortable, and well-equipped, and the staff were friendly and helpful throughout our stay. A special mention has to go to Patrick from maintenance, who was incredibly helpful and went above and beyond whenever we needed assistance. His friendly attitude and quick help really made a difference to our holiday experience.

We especially loved the fresh bakery every morning and the evening entertainment, which kept everyone entertained after a day by the pool. The location is ideal as it’s close to the beaches in Fréjus, and lovely places to explore along the French Riviera.

The facilities really made the holiday special, and the kids never wanted to leave. We made some fantastic memories here and would definitely return in the future. Highly recommended for families looking for a fun, sun-filled holiday!

12 May 2026
Rated 5 out of 5 stars

Easy from start to finish

It was incredibly easy to book. The system was flexible, easy to understand, you could try lots of different options, the descriptions were clear, and the photos of the destinations and accommodation options were great.

20 May 2026
Rated 5 out of 5 stars

Great service

Eurocamp are very responsive to customer requests and are always available to take your call and sort out the issue. Really good service

20 May 2026
Rated 5 out of 5 stars

Staff

Staff, I dealt with Alexandria (not sure if right spelling, but a Polish girl) in your Cork offices, she was excellent, couldn't have been any more helpful.

13 May 2026
Rated 5 out of 5 stars

Eurocamp has a great selection of…

Eurocamp has a great selection of campsites and very good accommodation. Staff are also very friendly and helpful. I have booked with them for many years and always found it a veru good experience.

6 May 2026

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