Euro Nootropics Reviews 

357
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and reliable delivery, often noting that orders arrive faster than expected, even internationally. Consumers consistently highlight the high quality and purity of products, finding them legitimate and effective. The overall service and ordering process are described as excellent, secure, and seamless. However, some people mentioned significant delivery delays, with orders sometimes taking weeks, even after paying for faster shipping. Others noted problematic shipping practices, like damaged packages, incorrect methods, or inadequate temperature control for sensitive products, occasionally rendering items unusable.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising fast and reliable shipping, even for... See more

Product

Customers consistently note positive experiences with product quality, describing them as high-quality,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the high quality... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the speed, reliability,... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting fast delivery times, even for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It took a while to arrive but this was outside of the companies control. Id wish for a mesurment kit to be available in the futur considering the large quanities that the products arrive in, too make... See more

Rated 4 out of 5 stars

It arrived in a natural week, which is quite fast. Also, keep up the pricing and you'll have an edge on competitors.

Rated 4 out of 5 stars

All went okay no problem at all with the company and the product, but the carrier " Bartolini " in italy was a bit difficult to deal with. i ask again to use another party and not that company again.... See more


Company details

  1. Herbal Medicine Store

Written by the company

Euro Nootropics sells high quality nootropics, shipped from Europe to all European countries. We offer pure third-party tested nootropics and cognitive enhancers at the best prices !


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(357)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NO sent orders and haven't responded for two weeks!

The service is terrible, and the attitude toward customers is unacceptable! I made 2 orders on April 20 and 22. There was enough time before non-working days for the order to be at least sent, or at least tracking, at least some kind of response! But I haven’t received any of this in more than two weeks. Support doesn't respond, as if they are in a bunker, no words are spoken!
People should not even think about ordering from such irresponsible people who don't care about their reputation or clients, if even one real review is found out of all the positive ones...

20 April 2024
Euro Nootropics logo

Reply from Euro Nootropics

We are unable to fulfill your orders and we ceased correspondence with you via email due to fraudulent activity associated with the payment methods used.

We initially shipped a few orders, but upon discovery of fraudulent transactions, we refunded the original cardholders and incurred additional costs.

Regrettably, we cannot proceed with any further orders from you or your associate who also reviewed us 1 star. Our priority is to maintain integrity and protect our customers and our company from deceptive practices.

Rated 1 out of 5 stars

Weird

My indignation has no limit, the order was made a long time ago, and no tracking number, no answers from support, barely even wrote to them, as their mail some errors with sending messages. the worst service.......

1 May 2024
Unprompted review
Euro Nootropics logo

Reply from Euro Nootropics

And I will add that we will not ship your order due to previous instances of unauthorized credit card usage linked to your account, therefore we incurred financial losses. The owners of the stolen credit cards initiated disputes for all these orders, resulting in refunds and extra fees of 75 usd per order. Consequently, we cannot accept any further orders from you to mitigate potential risks

Rated 5 out of 5 stars

Deserved those 5 stars

There's nothing I could complain about, from ordering to receiving the package everything went perfectly fine.
Product seems to be very high quality as well, just everything you could ever want. :)
I will definitely order again from this seller and would recommend it to everyone who's interested in nootropics within the EU.

20 March 2024
Rated 5 out of 5 stars

Great Customer Service

Customer service is absolutely amazing! My first package arrived in 6 days with La Poste. France -> USA. Second package got stuck in France and is still stuck, so I contacted them and they reshipped it at no cost WITH upgraded shipping. I am a lifelong customer now because I've had literally nothing but positive experiences. There does seem to be something wrong with their email system though because everytime I send them an email, about 5 hours later I receive a "Mail Delivery Subsytem" email. So they need to get that fixed.

14 March 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Great prices and quality of product. Good customer service; there is just a problem where the support@ emails seem to bounce sometimes. I would recommend that they use a different shipper than Chronopost, but all is well in the end.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Quality products

Quality products, fast shipping within the EU with no customs problems to Finland.
Strongly recommend, never dissapointed with this company.

23 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look