EUclaim B.V. Reviews 

15,711
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

EUclaim was declared bankrupt on Monday 24 August 2026. So don't expect to have your claims processed anytime soon... After 15 months waiting for our claim to be processed that's all wasted time and e... See more

Rated 5 out of 5 stars

Euclaim handles everything and got us back after egypt airlines just ignored us. It took them two years but we did get back what was owed less EU claim fees. Ther sent regular status updates ove the 2... See more

Company replied

Rated 5 out of 5 stars

It took a while (2 years) but we finally received a compensation from the airline because of a delay in our flight. During those 2 years EUclaim informed us each time there was a development in the cl... See more

Company replied

Rated 5 out of 5 stars

Tap firstly denied our claim, making up a story about air traffic control problems that did not exist, then ignored us. EU claim took the claim all the way through to legal action. Only then did TAP s... See more

Company replied

Company details

  1. Legal Services

About EUclaim B.V.

Written by the company

  • De meeste ervaring op het gebied van passagiersrechten
  • Ontzorgt je volledig
  • Altijd op de hoogte via je eigen online dossier
  • Sterke juridische afdeling
  • Op werkdagen bereikbaar via telefoon, live-chat en e-mail
  • Je krijgt waar je recht op hebt!

EUclaim helpt gedupeerde vliegtuigpassagiers op basis van no cure, no pay.

EUclaim helpt passagiers bij:

EUclaim | It's all about passengers

Written by the company

No cure, no pay

Met onze service loop je geen enkel risico.

Is jouw claim succesvol afgehandeld door ons? Alleen dan worden onze fee en dossierkosten ingehouden op het compensatiebedrag dat je ontvangt.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(15,711)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to work with.

They were easy to work with. Helped with any issues. I would use them again.

1 December 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you, Shelly!
Great to hear everything went smoothly and that we could help you along the way.
Enjoy your compensation! ~Jerry

Rated 5 out of 5 stars

Pleasantly surprised

Battled the case and didnt give up for more than a year and gave me constant updates during the whole process

17 November 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for sharing your experience. I hope you are pleased with your compensation! ~ Fleur

Rated 5 out of 5 stars

Very well handled case!

Thank you, you handled my case very well!

17 November 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your review. I hope you are pleased with your compensation. ~Fleur

Rated 5 out of 5 stars

Well done and I am happy with the experience and outcome

It took around six months to complete the case, but this delay was clearly not attributable to EUclaim. Airlines appear to be extremely slow and uncooperative when it comes to handling compensation requests directly, and as an individual claimant, I doubt we would have been successful on our own.

EUclaim handled the case consistently and professionally throughout. Their fee is on the higher side (approximately one-third of the compensation), but given the reality that airlines tend to ignore individual requests, it was still worthwhile. In the end, we received two-thirds of the amount, and we are happy with the outcome.

Overall, a positive experience, and without EUclaim we likely would not have been compensated at all.

2 November 2025
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Reply from EUclaim B.V.

Thank you for sharing your experience. We hope you are pleased with your compensation. ~Fleur

Rated 5 out of 5 stars

Know your rights - use EUClaim

Simple and straightforward process with great results. I had to follow up a couple of times over email but the whole refund process still only took around 3 weeks. You'd be stupid not to use them.

2 November 2025
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Reply from EUclaim B.V.

Thank you for sharing your experience. We’re pleased to hear that you’ve received your compensation. ~ Fleur

Rated 5 out of 5 stars

EUClaim did what another service…

EUClaim did what another service couldn’t do, with their help my claim from over a year ago finally was successful. Definitely appreciate the teams service and their tenacity.

2 November 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for sharing your experience. We’re pleased to hear that you’ve received your compensation. ~ Fleur

Rated 5 out of 5 stars

Amazing service

Amazing service! Thank you team!

2 November 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Afifah, thank you for your kind words. Enjoy your compensation! ~ Jerry

Rated 5 out of 5 stars

Best device

We did nothing, we have only submitted our documents, rest all was taken care by Euclaim. They took around 1 year but all the updates regarding claim and conversation between them are airlines were given to us.

18 October 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thanks for your review, Manjula! We strive to be transparent to our clients, good to hear you are happy with our services. Enjoy the compensation! ~ Anne

Rated 5 out of 5 stars

Be patient, it's worth it!

It sure took some time, about 6-7 months, but I eventually got my money (take that Air India)! EUclaim are trustworthy. I hope you never have to encouter scenarios where you need compensation for a flight delay/cancellation, but if you do I can safely recommend EUclaim.

18 October 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thanks for your review, Sean! Glad to hear that you're happy about our service. We do hope you enjoy the financial compensation :) ~ Anne

Rated 3 out of 5 stars

Got only half of the returned money

Took a long time with a lot of steps. After everything i found out i would get only half of the money TUI returned. So instead of receiving €400 i got €243…

15 October 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Millaegk, thank you for your reply. Because we can't determine in advance which claim will be honored without legal proceedings, we charge a fixed percentage and administration fee for each successful claim. This way, no passenger is at risk. I hope you enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

Great service.

Great service.

18 September 2025
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Reply from EUclaim B.V.

Derek, Bedankt voor de positieve review. Veel plezier met de vergoeding! ~ Jamy-Lee

Rated 5 out of 5 stars

Great experience

Great experience, very much dealt with all the hassle. Tried to make my claim individually at first but got nowhere, but EUClaims managed to get me full compensation. Well worth the fee.

18 August 2025
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Reply from EUclaim B.V.

DM, We're glad to hear you're satisfied with our service. We hope you enjoy your reimbursement! ~Jamy-Lee

Rated 1 out of 5 stars

Flawed communication.

Filed claim over 6 years ago and still waiting on resolution, Needed to chase status and answers every-time. When receiving answers they are vague and did not gave me any clarity. Can give them only one star because that is how I feel that I am being treated. Not taken seriously and feel like I have been communicating with a chat bots instead of real persons. They might be good in what they do but they can do a hell lot better in communicating.

21 August 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hoi Marcel, ik heb de claim bekeken en zie dat je Nederlands spreekt, vandaar mijn reactie ook in het Nederlands. Ook heb ik gezien dat de claim nog in behandeling is en wij je op al de vragen beantwoord hebben. Echter wanneer een claim bij de rechtbank ligt, zoals bij jouw claim het geval is, hebben wij er zelf minder invloed meer op daar een rechter bepaalt met welke snelheid claims worden opgepakt. Wij zijn afhankelijk van externe factoren. Daar uw claim nog niet afgehandeld is geeft dit een vertekend beeld. En willen wij vragen deze review te verwijderen en opnieuw ta plaatsen als de claim afgehandeld is.~Gwendolyn

Rated 1 out of 5 stars

DO NOT RENT WITH CLICKRENT!!!!!

DO NOT RENT WITH CLICKRENT!!!!!! It might be less expensive at the beginning, but as soon as you get to the rental office, they'll try to scam you. Also, they will find a way to add extra charges at the end. Do yourself a favor and pay a bit more and go with a reputable company.

4 August 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Rafeal, we are not the company you are naming in this review. Please remove this review and contact the right company regarding your complaint. Goodluck with the situation. ~ Anne

Rated 4 out of 5 stars

Saving yourself from frustration has a price

They are holding back a big part of the money. I only received 140 euro of the 250 euro's paid by KLM. Considering all the steps seem pretty automated, this must be a fantastic business model. But I could have known that upfront! I wonder how difficult it would have been if I tried claiming the money myself. Missing out on possible frustration is worth something for sure. But I am still left with a bit of frustation because of the hefty price. The process itself was pretty good!

2 August 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Jouke, I can assure you that even though the steps seem pretty automatic, they are not. A lot of colleagues have worked together to bring this beautiful, positive result for you :) we do hope you enjoy the financial compensation! ~ Anne

Rated 5 out of 5 stars

Excellent service! Highly recommend

I contacted KLM myself earlier, but they refused to compensate, so I turned to EU claim for help. Their service was excellent, and we received our compensation in just a couple of weeks. Would definitely recommend!

2 August 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Yang, Thank you for your positive review. I am glad that we could help you to collect your claim and that you are happy with our work. Enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

Right on time

We received updates regularly on the status of our claim. And when the airline paid,we got our ahare immediately.
Right on time to use for our next ticket!

18 July 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Hey Ana May Navarro, thanks for this positive review! We hope you enjoy the financial compensation :) ~ Anne

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