I was a bit naive expecting something more surprising. The truth is that when you have children, a job, in-house responsibilities etc. in a long-term relationship, the problem is not at all the lack o... See more
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See what reviewers are saying
My husband and I absolutely love these books! We never had any ideas for dates, but since this book we're having loads of fun and the camera is a cute littel bonus to remember the fun we had with each... See more
Ι have already purchased another book, specifically the couple edition which i really enjoyed so im looking forward to bring my family closer and be more active. The quality of the book is amazing, pa... See more
Company replied
The book itself is great, I really like the concept! The only problem came with the packaging. 2 of the three I ordered unfortunaly came with bumped/crunched corners of the cover due to too little pac... See more
Company replied
3.9
Great
421 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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My book arrived severely damaged
My book arrived severely damaged, and with several scratches and even some parts of the corners are missing. The danish delivering company “PostNord” had to my surprise taped the package together as it was completely scratched up and had holes in the bag it originally was packed in. The entire book is bent too, really unsatisfying to spend so much money on a book made of quality materials for you guys to ruin it with your sloppy packaging, 0/10, it’s a god damn valentines gift.
12 February 2024
Reply from The Adventure Challenge Europe
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback, we will definitely pass this along. It looks like a support specialist is currently assisting you in resolving this issue via email. We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
You'll need to buy quite a lot of stuff to play
Most of the cards require that you buy other stuff. If I had known this, I wouldn't have purchased it.
9 February 2024
Reply from The Adventure Challenge Europe
Thanks for letting us know. We really value feedback from our customers and consider it as we learn and grow as a company so we will definitely pass this along. We appreciate you taking the time to leave a review!
They erre very nice:)
9 February 2024
Reply from The Adventure Challenge Europe
Thanks so much for the love :) Happy Adventuring!
Good service, expensive shipping
Everything went great with the purchase. Cheaper shipping method would be appreciated.
8 February 2024
You haven’t provide what kind of local…
You haven’t provide what kind of local delivery service use. You haven’t wrote correctly the delivery address and you haven’t wrote the phone number on the package so my valentine gift hasn’t arrived and was already out for return when I managed to find it, after half day investigation.
8 February 2024
Reply from The Adventure Challenge Europe
Thanks for letting us know. We really value feedback from our customers and consider it as we learn and grow as a company so we will definitely pass this along. We appreciate you taking the time to leave a review!
Order delayed
I made the order on the 07th of February hoping it would be here by the 14th and order hasn’t even left Germany. Your site says it takes 3 to 7 days to arrive to its final destination… I haven’t received any email explaining if something it’s going on or not…
8 February 2024
Reply from The Adventure Challenge Europe
Hey, we apologize for the delay in response here and we are sorry to hear that you have not received your order yet! We say on our FAQ page and your confirmation email that there is a 1-2 business day processing time and to allow 3-10 business days for your order to ship after it has been processed.
Though we do not absolutely guarantee shipping times, and your order was delayed due to unforeseen circumstances while in the hands of the carrier, we would still love to make this right! No matter the reason, it’s still such a bummer when the package doesn’t arrive when we think it will 💔 We’re having a team member reach out to as soon as possible! Thanks again for letting us know and we hope that you enjoy your adventures regardless!
I've tried to change the shipping…
I've tried to change the shipping adresse of CC118511585DE before the shipement. but ufortunatly no answer from your side and the package is now on it's return way for you
8 February 2024
Reply from The Adventure Challenge Europe
Hey there, we are sorry you had a hard time getting in touch with our support team to get your address changed before your order shipped! Our support team is currently is experiencing a higher than usual ticket volume and they working as hard as they can to make sure you are taken care of! We want to make sure that you are taken care of and we are having a member of our team reach out to help resolve this issue and see how we can make this better for you! We hope to hear from you soon!
in the beginning my order did not…
in the beginning my order did not arrive, then i sent an email to the organization, they helped me very well and in the end I got my order right.
8 February 2024
The adventure challenge - in bed
Never received the book! And no answer what so ever from customer service!
Very dissatisfied 😒
8 February 2024
Reply from The Adventure Challenge Europe
Hey there, we are sad to hear that you have not received your order yet and are having difficulty getting in touch with our customer support team! We are currently experiencing a higher than normal ticket volume and they are working as hard as they can to make sure that every customer is taken care of! We are having a team member reach out to see how we can resolve this issue for you! Thanks again for taking the time to leave us a review and for your patience as we work to get this resolved for you! We can't wait to hear from you soon! 🖤
Both me & my partner love it
Both me and my partner love the quickies cards. Everything is beautifly explained, the cards are fun so far and the design is great.
We are having fun, and already have some favorites :)
1 February 2024
Reply from The Adventure Challenge Europe
We love that you've been loving Quickies! What's been your favorite challenge so far?
the book still not arrived
the book still not arrived. still in transit and the date of arrival is inexistant. it will not arrive for valintines day. very desapointed.
7 February 2024
Reply from The Adventure Challenge Europe
Hey there, we totally understand that getting a package late around the holidays is not ideal so we apologize for the inconvenience and frustration that may cause.
It looks like since you have made this review your order was marked as delivered! If that is not the case we suggest reaching out to our support team! You can reach out to them at support@theadventurechallenge.com!
Thanks again for taking the time for leaving us a review and we hope to hear from you soon!
The package hasn't been delivered yet
7 February 2024
Reply from The Adventure Challenge Europe
Hey there, we're sad to hear that you have not received your order yet💔 We really value the feedback that our customers give and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
I havent received my order even tho i…
I havent received my order even tho i received notofication that i did received it. There is no contact with seller.
7 February 2024
Reply from The Adventure Challenge Europe
Hey there, we're sad to hear that you have not received your order yet! 💔 We know that our team is working hard to make sure that every order is fulfilled! We value our customers' feedback and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
They have great communication
The processing was quick and was sent quickly but I had issues with my delivery and it was eventually sent back. I emailed and got immediate response and delivery of a new shipment. Communication was on point! They were supportive and helpful and would definitely purchase again!
5 February 2024
Reply from The Adventure Challenge Europe
Thanks for taking the time to leave a review! We're sorry that you had trouble with the delivery, but we're glad that our Support Team was able to help you out! We hope you enjoy your Adventures!
Reply from The Adventure Challenge Europe
We love the ideas our Creative Team comes up with too! What has been your favorite challenge so far?
Reply from The Adventure Challenge Europe
We're so glad that you got your order :) Happy Adventuring!
Parts of the order arrived damaged and…
Parts of the order arrived damaged and without packaging.
They send me a new book but only after I tried to reach out to them for the fourth time which is why I can’t give a full 5 stars.
5 February 2024
Reply from The Adventure Challenge Europe
Hey there, thanks so much for leaving a review. We appreciate you sending us this feedback, we will definitely pass this along. It looks like a support specialist is currently assisting you in resolving this issue via email. We so appreciate your patience while we were sorting this out! If there's anything else that you need please don't hesitate to respond in that thread!
I still haven't recieved my order
I still haven't recieved my order! It's been 3 weeks now and I'm still waiting! A message from 'the adventure club' would've been nice!... But no such luck...
They didn't keep me posted about my order, not one e-mail from them! I contacted the "costumerservice", wich is a bot, almost a week ago and some actual people would contact me. But still no such luck! But reacting to a review they can do that in a day...
23 January 2024
Reply from The Adventure Challenge Europe
Hey there, we're sad to hear that you have not received your order yet! 💔 We know that our team is working hard to make sure that every order is fulfilled! We value our customers' feedback and appreciate you reaching out and letting us know. We're having a team member reach out to you to see how we can make this better for you. Thanks again for reaching out, we hope to hear from you soon!
Customer support doesn't exist, no response
I've been trying to contact customer support for a return. Despite four attempts over 3 weeks, there is no response whatsoever. Maybe the product is great, but the customer service certainly isn't.
23 January 2024
Reply from The Adventure Challenge Europe
Hey there apologies for the delay here and we are sorry to hear that you are having a hard time getting in touch with our team to help you with your return! Our team is currently sifting through a large number of tickets right now and they are working as quickly as possible to make sure each person is taken care of! We appreciate you taking the time to leave us a review! We value our customers and we will pass this information over to our team! We are having a team member reach out to help resolve this issue for you! Thanks again for reaching out and we will talk soon!
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