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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and protective capabilities, especially for phone cases. Many appreciate the beautiful, modern, and stylish designs, finding the items to be exactly as pictured and often exceeding expectations. The delivery service is frequently highlighted as smooth, fast, and punctual, with products arriving well-packaged and on time. However, some customers expressed dissatisfaction with the ordering process, encountering issues with tracking information or unaccepted phone numbers. A few also mentioned that the prices are on the higher side, and some experienced delays in delivery, particularly during holiday periods or due to specific courier partners. There were also occasional reports of items arriving with color discrepancies or minor quality issues like magnetic rings falling off or cases breaking after a short period.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, durability, and stylish... See more

Quality

Reviewers mention positive feedback about quality. Customers frequently praise the high quality of cases and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and smooth... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, praising quick... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the products expensive,... See more

Based on these reviews

Rated 5 out of 5 stars

I bought an Apple Watch bracelet band … Very good quality! Product is as pictured! Shipping was really fast although I did my purchase right before the Christmas holidays start. Delivery was a bit slo... See more

Rated 5 out of 5 stars

Ι’ve been using Burga cases and accessories for a while now and I’m honestly very satisfied. The designs are beautiful, modern and stylish, but what really impressed me is the quality. The phone cas... See more

Rated 5 out of 5 stars

Products arrived relatively quickly within the given time frame (I think it was about 6 days). All 4 phone cases are really good quality so even though they are pretty expensive they were definitely w... See more

Rated 5 out of 5 stars

Your approach to the customers is really unique and make one feel appreciated. The quality of the products is on really high level. What I would add to experience? Expand urself to the artists, artist... See more

Rated 5 out of 5 stars

BURGA completely delivered! The product was everything I expected and more—amazing quality, stylish design, and it feels super durable. Shipping was smooth and the packaging was lovely. Highly recomme... See more

Rated 5 out of 5 stars

I've ordered three times, and recently ordered during a 4 cases for the price of 2 deal. Looks great on the new phone, and I know the cases are durable because they lasted a good while on my previous... See more

Rated 4 out of 5 stars

Beautiful cases, well made, quality materials and great design. My mobile had dropped numerous times and remains unscratched !! The BURGA cases had protected with style my phones. The only "downsi... See more

Rated 4 out of 5 stars

Products of great quality. I have 3 cases and they are super durable and stylish. Great variety of styles to choose from. The rings are also super useful, I have two of them (of different kinds), I en... See more

Rated 4 out of 5 stars

Amazing cases, my phone never cracks and is super protected (and fabulous) with these cases! The only negative thing is when you’re not happy with your design (it happens), you’ll have to pay to send... See more

Rated 5 out of 5 stars

The items are amazing, beautiful and the quality is great! Shipping is a little long, but not terrible, and of course, worth the wait! The phone case is 10/10, the screen protector as well, and easy t... See more

Rated 5 out of 5 stars

When I ordered the cases, the company’s letters were so nice and extravagant. I really loved that. When they arrived, the package was SO, SO COOL! And obviously, I love the cases’ design and... See more

Rated 5 out of 5 stars

This is my second time ordering from Burga and is was a very easy straight forward process no delays and the quality of the phone covers for my OnePlus phone and kindle are amazing. People always say... See more

Rated 5 out of 5 stars

Bought my case from Burga for Samsung Galaxy Z Flip 7 a few weeks back. It came quite quickly & exactly as described. Enjoying my purchase & would order again.

Rated 4 out of 5 stars

The product is really good but comparing it to prior purchases from burga which were affected through a friend the quality has indeed decreased from what I can tell. Apart from that burga cases are th... See more

Rated 5 out of 5 stars

Everything arrived on time, the products are good. I needed help with something and I got an answer to my email within a few days, my communication with the staff was very pleasant and helpful.

Rated 4 out of 5 stars

Felt from ordering to delivery was longer than expexted. Happy with phone case however unhappy with magnetic ring holder. Can easily fall off in general and when fingers are in ring holder and ha... See more

Rated 4 out of 5 stars

I’ve been using burga for years and never had a problem with them But the last order that I ordered 3 of the cases have broke I did email about the situation when the first one broke and I got a rep... See more

Rated 4 out of 5 stars

My first order (from different account) was fantastic, though nobody told me that the magnetic ring would not be compatible to my case. This time, I was even more impressed by my order , as I bought a... See more

Rated 1 out of 5 stars

I have already sent two emails regarding a problem with an order, but I keep not receiving any response from you. I do not consider this customer service. Apart from that, I do receive 101 emails: “I... See more

Rated 5 out of 5 stars

Great website with a clean, user-friendly layout that makes browsing and searching effortless. The checkout process was quick and seamless, and the order tracking was clear and reliable. Delivery was... See more

Rated 5 out of 5 stars

As always, fast delivery and very happy with the phone cover. I wouldn't use any other covers on my phone, excellent protection. I've used them for years.

Rated 5 out of 5 stars

Perfect packaging- the messages inside were amazing. The cases were delivered in an expected period. As it concerns to the phone cases they wouldn’t be more perfect. I loved them. Thank you so much! �... See more

Rated 1 out of 5 stars

Reviews are fake.. 30+ days and still haven’t received order and no update in tracking since my purchase! They don’t respond to emails to the support only automated messages saying they take 3-6 days... See more

Rated 5 out of 5 stars

I made a mistake on my order. I noticed straight away, contacted the support team and it was sorted out immediately! I received my order quickly and it is perfect. Brilliant product and service.

Rated 5 out of 5 stars

My phone cases shipped on time, and was in safe packaging. The tracking system didn’t seem to work, it kept saying order can’t be found but otherwise everything was fine.

Rated 5 out of 5 stars

Burga makes quality cases. Worth every penny. They are beautiful and they protect my phone pretty well. Although my cases arrived a little bit late, but there was christmas season after all

Rated 5 out of 5 stars

I’m super satisfied, the quality is fantastic, the material is really strong, and the delivery went very smoothly. I highly recommend ordering from Burga. Truly worth the price!!

Rated 5 out of 5 stars

Phone cases i had already bought when a pal was buying some so got them delivered in her name for handiness..so i bought matching ipod cases to match love them and gave my daughter one of the matchin... See more

Rated 5 out of 5 stars

Best cases I ever had. I’ve been ordering from burga for over 4 years and I have never been disappointed. Very durable and the deal is very worth it with your friends (or for yourself :) )

Rated 1 out of 5 stars

I ordered a phone case and it did not fit, returning itcost me a quarter of the price £10 to return a £40 phone case... 20 days later still no refund or response to my email or CS form asking for my r... See more

Rated 5 out of 5 stars

Love the cases from Burga, they're really sturdy and durable and very cute! The prices are a little high but very worth it. The last case I bought from them lasted almost 3 years with no issues, reall... See more

Rated 1 out of 5 stars

Have used Burga before & always loved their cases - high quality & fabulous designs. HOWEVER their customer service support is horrendous when it all goes wrong … Purchased a phone case & matc... See more

Rated 5 out of 5 stars

I was looking for an original earbud case that would fit my style. I found exactly what I wanted, and it came in sturdy as well, so it's perfect.

Rated 5 out of 5 stars

Loved the product and this is the third time I purchased a case for my mobile, it has not a single scratch and I am certainly not overly careful while handling it. The cases do a great job

Rated 5 out of 5 stars

Giving a discount was great. I am getting compliments about my cover, and I tell everyone where I got it.

Rated 5 out of 5 stars

The delivery was fast. Water bottle is so beautiful and high quality. The water stays fresh for a long time.

Rated 5 out of 5 stars

Everything went well, from selecting the products to receiving it. I love the quality and design (I got the cow prints). Would only wish less packaging, as it seems a little overdone. Thanks!

Rated 3 out of 5 stars

I’ve bought the bundle of case , magnetic power bank and the ring. Unfortunately the color shades of cover case and power bank are completely in different tone. That’s quite disappointing for a brand... See more

Rated 1 out of 5 stars

Terrible experience with Burga and their customer service. I have been waiting over three months for clear communication regarding a return/exchange. When I finally received a response, I was gi... See more

Rated 5 out of 5 stars

The company let me know where my order is and in general, the path that it has. My cases were in a very safe box, which were in protection cases.

Rated 1 out of 5 stars

I placed an order on Nov. 29 & as of 12-24-25 I still don’t have 2 of 3 items. Tracking states that it’s been “out for delivery” for 8 days & it still hasn’t arrived. Contacted the Uniuni warehous... See more

Rated 4 out of 5 stars

I am a big fan of Burga. I didn’t count but probably about 20 cases I have from them, they are elegant, good quality and always getting compliments about them. Only once happend to me to get the back... See more

Rated 5 out of 5 stars

The cases are such good quality, and the packaging is perfect. It feels like everything is handled with care, not just thrown into the shipping bag. It felt so personal that it was hard to throw away... See more

Rated 4 out of 5 stars

Delighted with the products purchased when they eventually arrived. Postal tracking never worked so didn't know when item would get here.

Rated 5 out of 5 stars

High quality cases, designs for any taste. Been familiar with Burga for years now! Recently have changed phones and ordered a few cases again.

Rated 5 out of 5 stars

When my Burga Phone Case first arrived I was very excited as I had been recommended by multiple friends. When it arrived the first thing that I loved about it was the packaging. SUPER cute. And then I... See more

Rated 5 out of 5 stars

Placing the order was easy on the website, received information regarding the package and the delivery, the products were exactly the same as it was shown on the website. Excellent service :)

Rated 5 out of 5 stars

Great quality product, beautiful designs. A bit expensive but they make good deals from time to time.

Rated 2 out of 5 stars

I was not able to track my pack with the site suggested. It happens that by mistake I downloaded a games site who send me a lot of bad sms. If not, the product is good and I'm happy to encourage eur... See more

Rated 4 out of 5 stars

Products really good, appear to be made of good materials. Only frustration was with delivery, it was difficult to figure out exactly when items would arrive

Rated 5 out of 5 stars

Great quality, I’m the clumsiest person in the world and always dropping my phone so this is a good investment

Rated 1 out of 5 stars

I ordered 8 phones cases over a month ago! Followed up with an email and still no response. Looks like they will not be arriving in time for Christmas! If you are Australia - think again before pur... See more

Rated 4 out of 5 stars

Perfect quality and good offers. Not happy with the ordering process though because my valid Estonian phone number was not accepted, I needed to use my friend's number which made shipping difficult an... See more

Rated 5 out of 5 stars

The quality is excellent the colour and design are vibrant. I would purchase again

Rated 1 out of 5 stars

I have ordered from BURGA before and didn’t have any issues. But, I placed an order recently, on 12/31/2025, for several cases ($300+) and as of today, 2/10/2026, I still have not received my order!!!... See more

Rated 1 out of 5 stars

I placed an order for a Tumbler on September 18th and, as of today, I still haven’t received anything. According to the tracking information, the package has already been returned to the sender. I’ve... See more

Rated 5 out of 5 stars

Good response to queries and a fast turnaround time from ordering at a busy time of the year. Products are lovely too


Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

We make beautiful & stylish, yet protective phone cases. Two styles: Ultra-Thin & Protective 2 Piece. Free Shipping. Up your case game! Shop BURGA now.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

494 reviews

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Rated 2 out of 5 stars

The cup itself is so cute and I prefer…

The cup itself is so cute and I prefer over others , shipping took forever and omg the straw is a thick rubber chew toy it’s gross , stupid me thought it was just the cover as the underneath is stainless steel straw but no it’s a big thick soft rubber straw , if I could return I would

10 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for a phone case

I ordered and paid for a phone case. Burga confirmed that my order had been successfully placed and that the case would be shipped to my address.

After a few days, when I was already expecting the delivery, I received a message saying that my order had been canceled. To this day, I have not received a refund.

I also checked whether the same phone case could still be ordered, and I found that the product is still available – but now at the regular price. I originally ordered and paid for it during a promotion with a 20% discount.

Therefore, the situation seems very unfair to me: the company advertised a promotion, accepted my order and payment, and then unilaterally canceled the order. The product is still available, but now at a higher price.

I am very disappointed with this way of doing business, as I was already expecting the case and believe that such practices are not fair to customers.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Everything arrived on time

Everything arrived on time, the products are good. I needed help with something and I got an answer to my email within a few days, my communication with the staff was very pleasant and helpful.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

As usual, the quality of the products is top notch! Also a shoutout to the excellent customer service team for its clear, professional and friendly communication.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Really bad products

Really bad products. The case lost its colour and vibrancy and the matching loop stand keeps breaking. The first one broke within the first week, the second one broke shortly after. I would recommend looking elsewhere!

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Shocking Customer service

Have used Burga before & always loved their cases - high quality & fabulous designs.
HOWEVER their customer service support is horrendous when it all goes wrong …
Purchased a phone case & matching magnetic ring holder. Both from the same design but they have arrived completely different colours! They look like they have been randomly brought. ( badly). These cost £100 in total!
Emailed Burga & got an instant reply offering 15% refund which I declined as I cannot use them as wanted a set.
No reply from Burga ( 10 days now ) since initial quick response.
It also won’t let me return the items online as conveniently dosn’t recognise my email address ( even though it was the one used to purchase the product ).
To summarise - BEWARE - all good until something goes wrong & then it all goes downhill .
Wouldn’t use again & wouldn’t recommend .

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous phone cases

Absolutely gorgeous phone cases. Each on is absolutely stunning i always get compliments on my cases. My phone feels really well protected too!!
They arrived very quickly and I would highly recommend this company

6 February 2026
Unprompted review
Rated 2 out of 5 stars

Color of the case rubs off!!

I bought a phone case and was satisfied with the delivery process but the product’s price-performance ratio is really bad.
The color of the case actually rubs off! When I cleaned my phone case for the first time, the color of the design simply ran! The dark stripes ran into the light ones. I've never experienced anything like this before, especially at such a price!

27 February 2026
Unprompted review
Rated 4 out of 5 stars

Products really good

Products really good, appear to be made of good materials. Only frustration was with delivery, it was difficult to figure out exactly when items would arrive

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Best phone covers

As always, fast delivery and very happy with the phone cover. I wouldn't use any other covers on my phone, excellent protection. I've used them for years.

18 February 2026
Unprompted review

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