Ettinger Reviews 

Needed to order an item at short notice, so called Ettinger, and got put through to Cassi on their Customer Service team. She proved to be very helpful, and ensured the order was processed and despatched within minutes. The parcel arrived on time. In a day and age where many companies have lost the art of 'in person' service, Cassi's professionalism and courtesy is greatly appreciated. Ettinger, and its team, are highly recommended - bravo!

Ettinger is a brand that provides excellent craftsmanship and their product-design stands the test of time. It's the very opposite of fast fashion. Customer service is top notch and so is the delivery in particular.

I just received the 90th Anniversary Men's wallet. It is a great product. I am sure that I will order from Ettinger again!

Very nice selection of jewellery storage options. Very friendly and helpful customer services. Love it.

I was not sure about which wallet to get at first and which colour and especially which text colour for personalisation but the team at Ettinger were extremely helpful in sending me photographs and their suggestions on which would look nicest with the combo I would like! The shipping was also quicker than expected as well!

I purchased a wallet in a beautiful blue (petrol) and ask for it to be customised not thinking that it might take longer than the normal delivery time.
As I was going to gift this wallet to my fiancé when on holiday in Egypt I needed it to arrive soon.
I contacted the customer service which replied promptly and made sure the order came earlier!
I was very impressed by the fantastic customer service!

I contacted the team at Ettinger regarding a bespoke personalisation on the inside of one of their wallets. Their response was excellent, prompt, friendly and helpful and the beautiful wallet arrived quickly and excellently packaged. Would highly recommend!

Ordered a customized product from Germany. Support reached out proactively to suggest some changes (at no additional costs) to my requests (which I followed as these made so much sense). Product arrived in Germany in under a week. Brilliant service and craftsmanship.

Highest quality products and responsive and knowledgeable customer service. One has the feeling of speaking with an old shop keeper that is proud of her wares.

Very much a luxury British brand and the epitome of traditional leather manufacturing.
Family owned. Authentic. Simply top class.

I’ve been a customer of Ettinger for over 10 years and continue to be impressed by the quality of their products. The craftsmanship is exceptional, and the leather stands the test of time. Their card holder and stationery items are part of my daily essentials. If you’re looking for well-made, reliable leather goods, I highly recommend Ettinger.

Fantastic quality and amazing customer service. London tan is an iconic color and bridle leather is of the highest quality.

Level and quality of service was exceptional. The card case (along with embossed initials) was beautiful and crafted to highest level of quality, the fact that the team were able to turn around the request and dispatch the item at such speed was incredible. That ability to respond my request was incredibly well received.

easy to deal with quality beyond anything ive ever seen truly fit for a king or queen

Your firm was recommended to me and I am so pleased with the attention to detail, speed of service, and evident quality of the item. The delight on the face of the recipient was all it took to tell me that it was the perfect gift.
Thank you.

Stunning craftmanship, timeless yet understated design. Couldn't be happier with the product. Customer service easily the best I've ever experienced. Missed a sale by a few days, and upon request gave me a coupon for the sale price with no hesitation.

I reached out to the customer service group and they were able to provide me a free shipping discount in a timely manor. They were very responsive and the product itself was amazing quality. Nothing came close to the craftsmanship and the value.

Beautifully crafted leather goods . I have numerous wallets and card holders from Ettinger, the quality and feel is outstanding!

Dispatch is extremely prompt with a customer service second to none

Well done Ettinger a truly great British product

Excellent products from a heritage British brand. Having bought a number of items from Ettinger I have never been disappointed. The items exude quality and the whole product range is a class act. The customer service is always excellent and as such I will continue to be a returning customer.