eTopUpOnline.com Reviews 

14,410
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 488 reviews, reviewers had a great experience with this company. Customers frequently mention that the online mobile top-up process is exceptionally quick, simple, and very convenient for managing needs comfortably from home. People also widely appreciate the clear website design and reliable service that consistently saves them precious time without experiencing any annoying service interruptions. Some reviewers were not happy with payment issues, specifically mentioning repeated difficulties and card errors when trying to use their debit or credit cards. Additionally, a few consumers noted unexpected extra service fees, unclear tax amounts, and currency calculation discrepancies during certain online transactions.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting a simple layout and quick top-up processes.... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing mixed feelings about the transaction process.... See more

Service

Customers consistently note positive experiences with service, describing it as quick, efficient, and prompt... See more

Website

Clients share ambiguous opinions on website experiences, with many reviewers praising the platform for being... See more

Price

Reviewers express mixed feelings about pricing, highlighting both affordable options and unexpected costs.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1. It was convenient to make a purchase through an online application. 2. Im not sure but can't recall seeing if there was any information stating that the payment would include the taxes and the ac... See more

Company replied

Rated 4 out of 5 stars

I had asked on several occassions to get roaming on my T&T phone as I am presently in Michigan and it was like pulling teeth and when I saw the offer to do it I took the opportunity one time. When... See more

Company replied

Rated 4 out of 5 stars

Instructions for getting things done are simple and straightforward. Customer should spend a minimum amount of time in getting his or her transaction done.

Company replied

Rated 4 out of 5 stars

I would recommend this service to anyone. It's always quick and efficient. I recently had an issue with the number that I had credited and it was quickly resolved.

Company replied


Company details

  1. Electronics & Technology

Information provided by various external sources

Send Mobile Top Up Recharge Online, Top Up any Mobile Phone - Etopuponline


Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(14,410)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use. I would highly recommend this app to my friends and family.. I have been a loyal customer for many years and I plan to continue using this site to top up my phone

5 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 1 out of 5 stars

Robbed me off one phone card

Robbed me off one phone card
Took my money and never got the credit

5 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

We have noted your query and will be reaching out to you via email at krystalramsubag@gmail.com.

Rated 5 out of 5 stars

Appreciate the service

Simple, easy to follow instructions

5 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 1 out of 5 stars

Your data plans are too expensive

Your data plans are too expensive. 50 dollars for 2GB of data is ridiculous. Please reassess

5 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

We have noted your query and will be reaching out to you via email at raeshawndates2002@gmail.com.

Rated 4 out of 5 stars

Efficient

Was able to top up easily

2 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 4 out of 5 stars

Top up is quick and efficient

Top up is quick and efficient, as it should be. Keep it simple. 🙂

4 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Great service

Great service

1 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Satisfiedd

3 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 1 out of 5 stars

False advertising of bundle

Update:
As of today’s date February 26th 2026. There has been no resolution to my complaint regarding the matter which I highlighted below. This is unacceptable !!!

On the website, I chose the option to purchase the 7 day bundle. I was charged a service fee plus a PayPal fee but never got access to the 7 day bundle . I was sent $99 credit.
One would expect after choosing the seven day bundle that you would receive what was offered in the seven day bundle. I chose that option specifically because my 30 D data plan expired and I needed seven more days of data usage before flying out of the country.
I have to give this a bad review because of the misinformation that is on the website.
I sent an email and a response does not match up to my complaint. I am extremely dissatisfied and will never use this service ever again.

30 January 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

We understand your concern and appreciate you bringing this to our attention. We have noted your query and will be reaching out to you via email at jacquelinebobb1@gmail.com.

Rated 4 out of 5 stars

On the page the option to open top up…

On the page the option to open top up doesn’t work with one click. I usually have to hold down the screen and select open in a new tab for top up page to open.

2 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thanks for your feedback and rating. We truly appreciate it; please contact us at support@etopuponline.com, and we’ll be happy to assist you.

Rated 5 out of 5 stars

Excellent service

Excellent service, no hidden fees and/or charges. Prompt & reliable

15 October 2025
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

User Friendly

Quick and easy to use

2 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Easy and quick

Easy and quick

1 February 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

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