Eternal Embrace Jewellery Reviews 

8
TrustScore 4.5 out of 5

4.3

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Company details

  1. Jewelry Engraver

Written by the company

Cremation ashes into jewellery. Founded by Adrian and his family, Eternal Embrace was born out of a deep passion for creating meaningful connections through jewellery. Drawing inspiration from our own experiences with loss and the desire to keep the memories of our loved ones close to our hearts, we set out on a journey to provide others with the same opportunity. Eternal Embrace Jewellery creates bespoke memorial pieces, transforming ashes into stunning rings, pendants, earrings and more. Our handcrafted designs offer a meaningful way to keep loved ones or beloved pets close. Each piece is made with care, compassion and high quality materials such as 925 Silver, 9k Gold and fine crystals to ensure lasting memories.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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4-star
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4.3

All reviews

(8)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Such a beautiful ring

Such a beautiful ring with much care shown by the makers. Sent back unused ashes too. Took 11 weeks but worth it

26 February 2026
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Reply from Eternal Embrace Jewellery

Thank you so much for your lovely review. We’re so pleased to hear that you’re happy with your ring and that the care we put into each piece came through.

Our gold pieces usually take around 8–10 weeks to complete as they must go through the official hallmarking process, which adds a little extra time but ensures the quality and authenticity of the jewellery. Our silver pieces are usually completed within a week as they do not require the same process.

Thank you again for your patience and for trusting us to create something so special.

Rated 5 out of 5 stars

I would revomnend this company in their…

I would revomnend this company in their response to my own anxiety of sending precious ashes to them..the process although nerve racking they offered assurance every step of the way..great company to deal with

16 November 2025
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Reply from Eternal Embrace Jewellery

Thank you so much for your lovely review and recommendation. We completely understand how nerve-racking it can feel to send such precious ashes, so it means a great deal to hear that we were able to provide reassurance and support throughout the process.

We always treat every order with the care and respect it deserves, and we’re very grateful you chose us to create something so meaningful. Thank you again for your kind words and support.

Rated 5 out of 5 stars

Perfect thanks

27 March 2025
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Reply from Eternal Embrace Jewellery

Thank you for the 5 stars — we really appreciate it. Your support means a lot to us, especially as we are just at the beginning of our journey. Thank you for choosing us.

Rated 5 out of 5 stars

Great service and good response to…

Great service and good response to emails

19 March 2025
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Reply from Eternal Embrace Jewellery

Thank you so much for your kind review and for the 5 stars. We really appreciate you taking the time to share your experience.

Providing a caring service and keeping good communication with our customers is very important to us, so we're glad to hear you were happy with the support you received.

Thank you again for your support as a small business — it truly means a lot to us.

Rated 5 out of 5 stars

Whole process from ordering to…

Whole process from ordering to receiving my very special crafted ashes ring was flawless.
Would highly recommend.

14 December 2024
Unprompted review
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Reply from Eternal Embrace Jewellery

Thank you very much for your kind words and recommendation! We are really pleased to hear about your experience!

Rated 5 out of 5 stars

Love my ring

Love my ring! You can see the care and dedication the team put into every piece!
Will definitely recommend to friends and family!

12 December 2024
Unprompted review
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Reply from Eternal Embrace Jewellery

Thank you very much for your words and recommendation! We're happy to hear you are pleased with your ring!

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